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Brickell Buick & GMC

Miami, FL

4.4
2,007 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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665 SW 8th St

Miami, FL

33130

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Showing 2,007 reviews

June 13, 2019

Vehicle Service Service of my vehicle went very smooth and kept me updated on everything. Thank you for proving me with a loaner! You guys did great. More

by jcortez007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Fiad, Veronica Yaugel
June 11, 2019

great service Great service experience Betty Serrano was very helpful and kind Betty explained the service process in detail , had the car on time hope to see her More

by ALEJANDROROBLEDO
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Betty Serrano
June 04, 2019

Amazing and awesome I have been looking for a car for so long and none of the dealers could help me find the perfect car. I finally found one online at Brickell Buick mot More

by Reyesdiazz7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Alfonso
June 03, 2019

Oil & Warranty Work Very proactive service. Went in for a standard oil change, and they took care of 2 manufacturers warranty items. That’s the kind of care I appreciat More

by FELIPEAGUIAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
June 03, 2019

Issue has not been resolved. Vehicle broke down again. My vehicle was at your shop for a week and it still breaks down every few days. The fuel pump was replaced and battery was replaced. I'm having it tow More

by Bigblkmail
Quality Of Work
Recommend Dealer
No
Employees Worked With
I didn't work with anyone there
Jun 03, 2019 -

Brickell Buick & GMC responded

Dear bigblkmail, We are disappointed to read about you experience and we would like to promptly address this issue. If you would kindly reach out to me privately so I know your name and the vehicle that is having these problems, I would be happy to assist you every way possible. As you can see from our many reviews, we pride ourselves on providing “5 Star” service, anything less is unacceptable. I look forward to looking into this carefully! Warm regards, Mario Diaz General Manager Mario.Diaz@brickellmotors.com 305-777-2801 direct line

June 01, 2019

They are the best of the best 100 points, I recommend them 200 %, they are trusted people, very professionals, and you get there what you really looking for. You will not regret of More

by Abel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arriete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Reyes
May 30, 2019

Excellent Mi vendedor Jose "El Musico" Proveyer,por mas de 15 años,sigue siendo la misma persona,muy professional y sevicial con sus clientes,para mi mas que un More

by D.MESA64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Andreus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose "El Musico" Proveyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Reyes
May 29, 2019

Oil change Fast service and customer service was excellent with complementary americano coffee. Answered all work service questions, price for oil change/ filter More

by Yukon Denali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Betsy
May 28, 2019

5 star service Hello So far so good, completely satisfied!! All the guys in general were extremely kind & helpful especially Ruiz Marcel. 100 times fully recommen More

by @Branlyhm1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gretel Molina , Ruy Gutierrez
May 22, 2019

EXCELLENT EXPERIENCE I began my communication with Brickell GMC online. After submitting my request I was contacted almost immediately by their internet sales team. Ms Gri More

by Emilio745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaiki Babani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grisy Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Reyes
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