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Brickell Buick & GMC
Miami, FL
2,007 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,007 reviews
June 24, 2019
Great job !!!!! This is a great place to use when your vehicle need to be fix. Customer services is very professional.I was working in accounting department for 5 yea This is a great place to use when your vehicle need to be fix. Customer services is very professional.I was working in accounting department for 5 years and I have nice memories of this place of work More
by MMIRABET
Verified CustomerEmployees Worked With
Other Employees :
Mario R. Diaz, Javier Reyes, Juan "JC" Rios, Veronica Yaugel, Gustavo Guerra
June 22, 2019
Professional, approachable and helpful I would used the word "integrity," which we know is pretty rare in this business. Scheduling was very easy, their time estimate accurate and custome I would used the word "integrity," which we know is pretty rare in this business. Scheduling was very easy, their time estimate accurate and customer service....first-rate. I will highly recommended. More
by SUAREZ_MAYTE
Employees Worked With
Jonathan Diaz, Mario R. Diaz, Veronica Yaugel
June 21, 2019
Service The service was great from the moment I pulled in. Very friendly and courteous staff. My car was done when they said it would be. Will be back. The service was great from the moment I pulled in. Very friendly and courteous staff. My car was done when they said it would be. Will be back. More
by Dpoirier3
Employees Worked With
Betty Serrano
June 20, 2019
Went faster than expecred Service was real nice and didn’t take very long. Usually other drakes will say an hour or two and it would be all day Service was real nice and didn’t take very long. Usually other drakes will say an hour or two and it would be all day More
by HANEYWEB
Employees Worked With
Serrano
June 19, 2019
Excelente The service staff at Brickell Buick is very professional and friendly. No I’m time wasted as per attention and knowledge. I’m very glad I’ve chosen to The service staff at Brickell Buick is very professional and friendly. No I’m time wasted as per attention and knowledge. I’m very glad I’ve chosen to have a Buick More
by ofvldz
Employees Worked With
Veronica Yaugel
June 17, 2019
Excellent customer service , she is professional She is very good and professional , Excellent customer service She answer all my question that I want to know I like to deal with her and I feel She is very good and professional , Excellent customer service She answer all my question that I want to know I like to deal with her and I feel very very comfortable More
by KASHAKISH_999
Employees Worked With
Betty Serrano
June 17, 2019
Service Good fast friendly customer service experience that all I have to say. This is a survey not a school assignment. Suggestion I would shorten this part Good fast friendly customer service experience that all I have to say. This is a survey not a school assignment. Suggestion I would shorten this part of your survey. We are all in a hurry and very busy... More
by Speedsport1
Employees Worked With
Veronica Yaugel
June 17, 2019
Service Department From the moment I pulled into the service drive-in, there was a representative upon arrival that took care of me right away. The representative was ex From the moment I pulled into the service drive-in, there was a representative upon arrival that took care of me right away. The representative was extremely helpful and provide excellent customer service. They kept me informed while I waited, which was really helpful given that I was going to work right after. I highly recommend this dealership. More
by privera21
Employees Worked With
Veronica Yaugel
June 14, 2019
Great Car! Honest People! Look for Johnathon Diaz and Jackie Babani. They are life saviors, educating me and being patient with my 1st time car experience. Highly Recommend The Look for Johnathon Diaz and Jackie Babani. They are life saviors, educating me and being patient with my 1st time car experience. Highly Recommend Them! More
by dannyrosc
June 14, 2019
Great job Keep up the great services. Only issue I have was the price I think GMC could do better for clients who are loyal to them. Keep up the great services. Only issue I have was the price I think GMC could do better for clients who are loyal to them. More
by CARLOS50
Employees Worked With
Jonathan Diaz , Veronica Yaugel
