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Brian Harris BMW

Baton Rouge, LA

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236 Reviews

12336 Airline Hwy

Baton Rouge, LA

70814

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236 Reviews of Brian Harris BMW

May 10, 2021

OMG DARREL FRANKLIN WAS AMAZING! Mr Tommy Thompson OMG DARREL FRANKLIN WAS AMAZING! Mr Tommy Thompson also amazing. From the moment I walked in Mr Darrell treated me awesome. Hands down best sales More

by Junesaunier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Franklin , Brian Harris BMW
May 12, 2021 -

Brian Harris BMW responded

Thank you for the positive feedback! We are happy to know that you had a good car-buying experience with our team, especially Darrel and Tommy. We value your business at Brian Harris BMW, and we hope that you will continue to visit us!

May 10, 2021

Brian Harris is the only BMW dealer in the area. They do decent mechanical work but their customer follow up leaves something to be desired More

by joyce.s.ferraro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Foote, Brian Harris BMW
May 12, 2021 -

Brian Harris BMW responded

Hi, I appreciate your feedback regarding your experiences. Given the opportunity, I would like to speak with you about your review. Please contact me at your earliest convenience. Thank you, Brett Bagley General Manager brett.bagley@brianharrisbmw.com

May 06, 2021

Recently, I ordered and took delivery of a 2021 X5 M50i. Allyson Chargois made the entire process so much fun and easy. This was an excellent experience! I cannot say enough good things about Allyson. She t More

by Luke Lipsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allyson Chargois, Brian Harris BMW
May 07, 2021 -

Brian Harris BMW responded

Thank you much for the great review, Luke! We'll be sure to let Allyson know of your amazing experience that all of our customers should have. Enjoy your new X5 M50i! Have a nice day

May 05, 2021

Great car purchase experience. Very knowledgeable staff. I very much appreciate how they were totally committed to understanding and striving to meet my new car needs. I highly recommend contacting Carly More

by Frankie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carly Boos, Brian Harris BMW
May 06, 2021 -

Brian Harris BMW responded

Frankie, It sounds like you had an excellent experience from start to finish, which makes us very happy! Thank you for taking the time to write a review and mentioning Carly and Brian. We are glad to hear our team provided you with top-notch customer service during your visit with us at Brian Harris BMW! Please come back and see us for any future automotive needs.

April 22, 2021

painless and fast.arrived with a ruined tire and was put painless and fast. arrived with a ruined tire and was put in without a previous appointment. spent less time than expected and at a reasonable price More

by adastra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
Apr 22, 2021 -

Brian Harris BMW responded

Hi there, We thank you greatly for your five star review of Brian Harris BMW. We understand how a ruined tire can have a huge impact your day, therefore we strive to have these issues resolved in a timely manner. Thank you for visiting Brian Harris BMW and we hope to continue to assist with any of your automotive needs.

January 19, 2021

The General Manager,Brett Bagley, will sell a vehicle out from under you, even when you have a deposit down. They made more money with the other client. More

by Tamllwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brett Bagley , Brian Harris BMW
Jan 20, 2021 -

Brian Harris BMW responded

Tammy, We take your feedback seriously, and I would appreciate the opportunity to discuss your concerns further. Please reach out to me at a time that is convenient for you. Thank you, Brett Bagley General Manager brett.bagley@brianharrisbmw.com

November 12, 2020

I have been to this dealership four different times and have not had a good experience yet! each time I have asked for a particular service and have yet to receive it. I have also had the experience of hav More

by Waltc9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Harris BMW
Nov 13, 2020 -

Brian Harris BMW responded

Walter, We're disappointed that you've not received the quality service you deserve. We must be better and we appreciate you bringing this to our attention. We'll be working hard to improve as a Service Department and should you like to discuss this in any further detail, please feel free to contact me. Brett Bagley General Manager brett.bagley@brianharrisbmw.com

March 18, 2020

Brian Harris BMW adopted new as a service customer 8 months ago. They did such a great job I had to get my 9th BMW in Baron Rouge . Carlly Boos , client advisor , Paul Macaluso, Sales Manager and Cliff More

by Ronnieg1
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
March 13, 2020

Brian Harris BMW, great service with knowledgeable service advisor. Quality of work always very good. Very comfortable facility for waiting for service or the shuttle service is very dependable. More

by Tom.sandy
Recommend Dealer
Yes
Employees Worked With
Louis LeCouq, Brian Harris BMW
March 11, 2020

The video is a nice touch, love the visual of the services being performed on your vehicle. The service that I received was very professional. More

by HappyM
Recommend Dealer
Yes
Employees Worked With
Cody- technician , Brian Harris BMW
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