Brian Harris BMW
Baton Rouge, LA
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236 Reviews of Brian Harris BMW
Great BMW dealership I’ve bought or leased several BMWs at Brian Harris and I always have a great time! They are professional and great to work with. No stress and ver I’ve bought or leased several BMWs at Brian Harris and I always have a great time! They are professional and great to work with. No stress and very helpful. Cynthia is my salesperson and she does a great job. Service is always great too. I highly recommend them if you need to lease or purchase a BMW. More
Great experience! It was very easy to schedule my service and was able to go in with just a couple days notice. Great amenities while I waited for my car and the appoin It was very easy to schedule my service and was able to go in with just a couple days notice. Great amenities while I waited for my car and the appointment was very quick. Will definitely go back! More
Problem unresolved! Although, I only have 23,000 miles on my 5 series, which includes bumper to bumper warranty, Brian Harris BMW did not fix a problem with my AC. My ca Although, I only have 23,000 miles on my 5 series, which includes bumper to bumper warranty, Brian Harris BMW did not fix a problem with my AC. My car has emitted a chemical smell when it’s started via the AC and they basically stated that it’s my issue not their’s. We'll see who has the last laugh when I purchase another car next year. It won’t be from them! More
Service This was my first time in the newly renovated service department at our BMW. The facility is awesome! My experience great! Mr. Townley and all the This was my first time in the newly renovated service department at our BMW. The facility is awesome! My experience great! Mr. Townley and all the staff were very accommodating and the service was done quickly. More
Maintenance/repair There are some aspects about dealer service departments that make you not want to buy another vehicle from that dealership. Brian Harris BMW is not th There are some aspects about dealer service departments that make you not want to buy another vehicle from that dealership. Brian Harris BMW is not that type. Their service department is one reason I've bought so many vehicles from Brian Harris. Not just BMW but anywhere you see Brian Harris on the building then you know you'll get quality service and car. Ric is someone with whom I've had a positive relationship over the years and exemplifies the positives above. Thanks Ric; need more like you. More
Above and Beyond Buying and Service Experience I have leased many BMW's from Cynthia over the years at Brian Harris. Her customer service skills are phenomenal !!! She is also very knowledgable ab I have leased many BMW's from Cynthia over the years at Brian Harris. Her customer service skills are phenomenal !!! She is also very knowledgable about the whole leasing and buying experience. I have also always had wonderful experiences with the service department as well !! I will continue to use Brian Harris for all my new BMW purchases and service !! More
Cynthia and Service Staff are Awesome! My husband and I have purchased multiple BMW’s from Cynthia at this dealership. We are always impressed with her level of customer service. The servic My husband and I have purchased multiple BMW’s from Cynthia at this dealership. We are always impressed with her level of customer service. The service department staff is very accommodating and always aims to please. I plan to purchase my next luxury vehicle from Cynthia just as soon as I see another one that I find irresistable like my present 740 series. More
Great customer service! I had a nail in my tire on my X5 so I needed to get it fixed. I didn't have an appointment but they worked me in with no hesitation. Great customer se I had a nail in my tire on my X5 so I needed to get it fixed. I didn't have an appointment but they worked me in with no hesitation. Great customer service. Louis Lecoq was my service advisor and was very helpful. Brian Harris BMW is the only place that I will bring my car in for service. More
Excellent customer service professional!! I was taking a road trip, suddenly my AC stoped working. I stopped by at Brian Harris bmw they took care of my car quick. I recommend this car dealers I was taking a road trip, suddenly my AC stoped working. I stopped by at Brian Harris bmw they took care of my car quick. I recommend this car dealership. Excellent customer service !! More
Great Service This dealership in tops. An A-Plus company with outstanding service. Very knowledgeable and things are explained in detail about an issue. They care a This dealership in tops. An A-Plus company with outstanding service. Very knowledgeable and things are explained in detail about an issue. They care about what the sell and they care about the buyer too. More