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Brewster Subaru
Brewster, NY
2,555 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,555 reviews
February 18, 2017
"extremely helpful and kept me within budget" My experience at Brewster Honda was painless. Both Mr. Pilla and Mr. Johnson were informative and accommodating in making my new leasing contract go w My experience at Brewster Honda was painless. Both Mr. Pilla and Mr. Johnson were informative and accommodating in making my new leasing contract go without a hitch. Kudos to both! More
by PATRICK JAMES MCGUINNESS
February 15, 2017
Good experience Both the manager and salesperson, Ralph, were more than pleasant and helpful. Fully explained all facets about car I was interested in, led a great te Both the manager and salesperson, Ralph, were more than pleasant and helpful. Fully explained all facets about car I was interested in, led a great test drive over a variety of roads. After the sale fully explained all paperwork and the functions of all electronics in the car. Most pleasant experience in car buying More
by John1852
February 13, 2017
Friendly people, not pushy We purchased our 1st SUV, an Outback. We test drove almost all of the SUV,s under a sticker price of $45,000, some of the dealers we went to spent mo We purchased our 1st SUV, an Outback. We test drove almost all of the SUV,s under a sticker price of $45,000, some of the dealers we went to spent more time getting information from us than it took to test drive the car. The staff at Brewster Subaru asked what we were looking for, and took us for a test drive, it was a simple as it was meant to be. There was no pressure, they gave us what we believed to be a fair price, and we purchased the car. Robyn, our sales person spent so much time with us, showing us everything possible on the car, making sure we were comfortable with our purchase. It was a terrific experience. More
by larrym
February 08, 2017
Amazing experience!!! Went here to lease my first car, and the staff was amazing! From the moment I walked in, to the time I walked out (keys in hand) I was treated wonderf Went here to lease my first car, and the staff was amazing! From the moment I walked in, to the time I walked out (keys in hand) I was treated wonderfully. Daren, Nelson and Anthony were all so helpful and accommodating to my needs and made the usual painful process of buying a car stress free. Thanks again guys! More
by Amanda132
February 03, 2017
Fantastic Expericent from Start to Finish We just bought a 2017 Subaru Crosstrek from this dealership. I cannot say enough about the professionalism displayed by Fred Fogel, Patrick Larson an We just bought a 2017 Subaru Crosstrek from this dealership. I cannot say enough about the professionalism displayed by Fred Fogel, Patrick Larson and Rich Johnson. They were transparent at every step and were fair in valuing our trade in. I would highly recommend this dealership to anyone looking for a new Subaru. It's worth the drive to deal with such nice people. More
by MrsMGGG
February 03, 2017
Great experience I had a wonderful experience at Brewster Subaru and am so happy with the outcome. Fred answered all my questions and many phone calls quickly and accu I had a wonderful experience at Brewster Subaru and am so happy with the outcome. Fred answered all my questions and many phone calls quickly and accurately. He was very knowledgeable about all things Subaru. He helped me get what I was looking for in a car and shopping experience. I would recommend Brewster Subaru and specifically Fred to anyone who is looking to buy a car. Stop in and check them out, you wont regret it. More
by mackenziex143
Employees Worked With
Fred Fogel
February 01, 2017
Great Experience Great experience. Knowledgeable, and willing to spend the time to see that we got what we wanted. Communicated well and kept on top of the process fro Great experience. Knowledgeable, and willing to spend the time to see that we got what we wanted. Communicated well and kept on top of the process from start to finish. Followed up after purchase to make sure we were satisfied. More
by subiefan
Employees Worked With
Fred Fogel
February 01, 2017
Easy in, Easy out Brewster Subaru is a no hassle, friendly, dealership. They made buying another Subaru easy and efficient. Anthony was personable and at ease in answer Brewster Subaru is a no hassle, friendly, dealership. They made buying another Subaru easy and efficient. Anthony was personable and at ease in answering our questions. We felt like we were talking to a friend rather than a salesman. Our entire experience with all the staff was efficient and positive. We're looking forward to buying our next car at Brewster Subaru. More
by sarag
Employees Worked With
January 31, 2017
Excellent customer service Mr. Anthony Pilla was very professional and knowledgeable. In less than two hours we were able to identify the best car for me and the car was delive Mr. Anthony Pilla was very professional and knowledgeable. In less than two hours we were able to identify the best car for me and the car was delivered on time with no problems whatsoever. I would definitely recommend Mr. Pilla for anyone looking for a used car. More
by yogi
January 30, 2017
Impressive Impreza Experience! I would like to start out by saying that I contacted 10 Subaru dealerships and Anthony Pilla from Brewster Subaru was able to deliver the exact car I I would like to start out by saying that I contacted 10 Subaru dealerships and Anthony Pilla from Brewster Subaru was able to deliver the exact car I was looking for. I traveled 175 miles to this dealership not only because they were able to get the car I wanted, but because of the excellent customer service both over the phone and in person. Anthony was knowledgeable, straightforward and handled all of the "behind the scenes" activity that allowed for an efficient, smooth transaction prior to my arrival to pick up the car. Anthony gave me updates prior to my car arriving at the dealership, put in a special request to expedite the car, and was always available to answer my phone calls and emails. He explained all of the features of the car and gave me a follow-up phone call 2 days after picking up the car. The dealership even went out of their way to send someone to my home state of Massachusetts to register my car. Rich Johnson was friendly, organized and straightforward. He clearly explained the warranties and add-ons that could be purchased in a neutral manner. He also processed my finance application and related documents very efficiently. Anthony and Rich made my car buying experience stress free and exciting. I left the dealership feeling confident that I made a great purchase. Thank you Brewster Subaru! More
by Caitlin Botelho
