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Brewster Subaru
Brewster, NY
2,353 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,353 reviews
May 15, 2024
All around great experience from beginning to end. There was no pressure or shaming to purchase extras. I recommend highly There was no pressure or shaming to purchase extras. I recommend highly More
by Cesamalin
Helpful May 15, 2024
The staff and customer service at Brewster Subaru is amazing. The best experience yet of leasing a vehicle. No hard sell. Just having a conversation, and learning more about what you, as a customer, is amazing. The best experience yet of leasing a vehicle. No hard sell. Just having a conversation, and learning more about what you, as a customer, is looking for in a vehicle, and helping you accomplish that. Kristin, Rich and Christian were great. My husband, and I, cannot say enough about how wonderful Brewster Subaru was. Thank you! More
by housesbylisa
May 14, 2024
Rich was pleasant to deal with: patient and articulate in explaining my various warranty options. He made the whole process a bit less daunting. He assured me that both he and Carmellina would be available t explaining my various warranty options. He made the whole process a bit less daunting. He assured me that both he and Carmellina would be available to help if I had specific questions about my new vehicle. More
by orangekory
May 14, 2024
I came to Brewster Subaru after first visiting Colonial Subaru. I was able to find the exact make/model of the vehicle I was looking for and the team matched prices I was quoted at the previous dealership. Subaru. I was able to find the exact make/model of the vehicle I was looking for and the team matched prices I was quoted at the previous dealership. The staff was polite, professional and not pushy (which is a huge turn-off for me). The financing process was smooth and easy and I would recommend both Rich and Connor to anyone looking for a used vehicle! More
by awendel227
May 14, 2024
ABSOLUTELY awesome. I brought my older vehicle to the dealer because I fully trust the service crew. I traded in my '16 Crosstrek for a '24 Outback, Touring model. I brought my older vehicle to the dealer because I fully trust the service crew. I traded in my '16 Crosstrek for a '24 Outback, Touring model. It drives beautifully. My salesman, Lou Criscione, was very understanding to my wants and needs of the new vehicle. There was one instance where he "tried to sell me something" - Armour-All interior proofing. At first, I declined, very hesitant. Then, Danny from the Service Dept. stopped by to chat with me and I asked him about it. Since Danny recommended it, I went for it. And you could even ask Lou - he'll tell you how unsure and confused I was until Danny reassured me. I trust Danny and his coworkers in Service FULLY. Lou was methodical in processing my request for a new vehicle. Detailed and very patient. He completely understands what the customer wants. He knows that his vehicle needs are different from the person in front of him. I so much appreciated that. I next went to Richard Johnson to handle the financial issues. He was as honest as could be. Again, detailed and line by line, not missing a beat. Wonderful people that helped me and gave me the vehicle that I've been wanting to have for over one year. Thank you, Brewster Subaru. See you in November for my first check-up. More
by jrella
Employees Worked With
Other Employees :
Louis Criscione, my salesman. 5-star.
May 13, 2024
We were very pleased with our purchase experience and especially the attention given by Mitchel Pollak. Mitch was friendly, and especially interested in accommodating our needs. There was no sales pres especially the attention given by Mitchel Pollak. Mitch was friendly, and especially interested in accommodating our needs. There was no sales pressure which was refreshing.He took time to explain and answer questions. We were also pleased with Business Manager Alexius who was very professional. Our Thanks to both ! More
by mgrande
May 13, 2024
Always a pleasure working with the folks at Brewster Subaru. Great customer service and inventory of new and used cars. I have purchased twice from them twice in the past two years. Subaru. Great customer service and inventory of new and used cars. I have purchased twice from them twice in the past two years. More
by ckeoghmac
May 10, 2024
Great experience buying from Brewster Subaru. Knew what we were looking for and they were glad to work with us on handling a few small issues. Paperwork was a breeze. No hidden charges and everyt Knew what we were looking for and they were glad to work with us on handling a few small issues. Paperwork was a breeze. No hidden charges and everything was explained well. More
by Matthew Conroy
May 09, 2024
The staff were courteous and trading my car in from beginning to end was great. I will recommend them to family and friends. beginning to end was great. I will recommend them to family and friends. More
by twmari2001
May 09, 2024
It was efficient service from Brewster Subaru as soon as you walked it! Everyone there is friendly and is respectful of your wishes as a buyer! 10/10 would recommend! you walked it! Everyone there is friendly and is respectful of your wishes as a buyer! 10/10 would recommend! More
by shailam86
