Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brewster Subaru
Brewster, NY
2,566 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,566 reviews
May 22, 2025
Brewster Subaru is an excellent dealership my husband and I return to every 3 years thanks to Kristen Hetzer who is someone you can always depend on. This is our 3rd lease from this dealership, all because o I return to every 3 years thanks to Kristen Hetzer who is someone you can always depend on. This is our 3rd lease from this dealership, all because of the expertise of Kristen, as she has a customer driven focus to make the sale, and also excellent sales and leasing expertise. Plus Kristen knows how to make the buying processes seem easy for the customer so the sale/lease seems simple and enjoyable too. Kudos also to Rich Johnson for his expertise as his back-end financial process knowledge along with his organizational talents and customer relations skills made all back-end financial aspects of this current lease to be coordinated expertly with both Chase and Subaru. We look forward to dealing with Kristen and Rich again in 3 years when we lease our 2028 Subaru. More
by 509beach
May 21, 2025
Excellent experience, fast, friendly, stress free, exceeded all my expectations Went above and beyond to make me feel happy with my new car exceeded all my expectations Went above and beyond to make me feel happy with my new car More
by raisamit
May 17, 2025
Personable. Knowledge. Made me feel very comfortable. Explained all I needed to make an informed decision. And very patient. Knowledge. Made me feel very comfortable. Explained all I needed to make an informed decision. And very patient. More
by debicreamer
Employees Worked With
Carmelina Bruni
May 15, 2025
Mitch and Rich were courteous and professional. Great experience. New facility is great. Brewster Subaru is an excellent full service dealership. Service team is great, Danny, and Jack are the be Great experience. New facility is great. Brewster Subaru is an excellent full service dealership. Service team is great, Danny, and Jack are the best. More
by Joe Sparta
May 06, 2025
Best experience ever with buying a car. Both Rich Johnson and Alfredo Delgado were personable, professional, straightforward and a pleasure to deal with. The experience was so good that, wh Both Rich Johnson and Alfredo Delgado were personable, professional, straightforward and a pleasure to deal with. The experience was so good that, when we went in to pick up the car, we negotiated the purchase of another car for my wife. More
by cweinberg
May 05, 2025
The best dealer to work with, from lot guys to GM! VERY HAPPY WITH MY #8 Subaru! VERY HAPPY WITH MY #8 Subaru! More
by Subaru fan
May 02, 2025
This is my third lease from Brewster Subaru. I can’t say enough about this dealership. Working with Kristen Hetzer for a second time was wonderful. Michael Barone and Rich Johnson were also grea I can’t say enough about this dealership. Working with Kristen Hetzer for a second time was wonderful. Michael Barone and Rich Johnson were also great. I drove 90 minutes from NJ to Brewster because this team is trustworthy and they answer all of my questions. More
by deniseverzi5
May 02, 2025
Rich is just a pleasure: smart, affable and efficient. He remembers us and all goes well. He remembers us and all goes well. More
by arstangphd
April 30, 2025
My husband and I had an excellent experience at Brewster Subaru. The moment we entered the building, we were greeted by staff who were professional, friendly, and welcoming. Working with Mitch and Rich wa Subaru. The moment we entered the building, we were greeted by staff who were professional, friendly, and welcoming. Working with Mitch and Rich was a wonderful experience. They listened to us, were patient with us, and never made us feel rushed or pressured. We are extremely pleased with our purchase and we look forward to working with them again for our next Subaru. We highly recommend Brewster Subaru. More
by jeanmbarber
April 29, 2025
This is my second time buying a car from this dealership and they do not disappoint. All of the staff are professional, friendly, and welcoming. The process was so smooth. I definitely recommend this dea and they do not disappoint. All of the staff are professional, friendly, and welcoming. The process was so smooth. I definitely recommend this dealership for anyone in the market for a Subaru! More
by sgawad27
