Bredemann Toyota

I really had a wonderful experience. Michael helped us to select our car. Anyone I saw there was polit and friendly. Thank you Michael helped us to select our car. Anyone I saw there was polit and friendly. Thank you More

Sure, here are a couple of positive reviews my husband and I had an exceptional experience at Bredemann Dealership! The staff was incredibly friendly and knowledgeable, guiding us through the entire proce and I had an exceptional experience at Bredemann Dealership! The staff was incredibly friendly and knowledgeable, guiding us through the entire process with ease. I found the perfect car and Michael was fantastic in answering all our questions. More

EMPLOYEE RATING Mike helpful, communicative and professional.He answered all questions and was knowledgeable of the vehicle. Everyone at the dealership was great professional.He answered all questions and was knowledgeable of the vehicle. Everyone at the dealership was great More

I recently encountered a significant issue with the volume buttons on my brand new 2024 Venza XLE, particularly when using YouTube connected to my phone via Bluetooth. I took my car to Bredemann Toyota volume buttons on my brand new 2024 Venza XLE, particularly when using YouTube connected to my phone via Bluetooth. I took my car to Bredemann Toyota in Park Ridge and spoke with Service Consultant Bridgette Berrio. Initially, Bridgette attempted to address the problem by removing the old Bluetooth connection and adding a new one, but the issue persisted. She claimed that she owns the same vehicle and insisted that this behavior was normal, advising me to use apps like Spotify or Pandora instead of YouTube. I do not understand how these music apps can be compared to YouTube. When I requested that a mechanic look at the issue, Bridgette refused, stating they would perform the same steps and that I would need to pay $139, even though the car is under warranty, or take the car to the dealer where I purchased it. She also mentioned that all managers had left for the day, even though it was only 4:30 PM. Eventually, she agreed to have a colleague check it. This colleague managed to get the volume control to work once but couldn’t determine how to resolve the issue permanently. Finally, she created a work order to have a mechanic take a look. Later, Bridgette informed me that this is a known issue with Venzas and is already mentioned in the user's manual. When I asked her to show me the specific page, she pointed to some pages that did not mention this issue but said something else. She interpreted the content in a way that supported her claim. When I mentioned that I never had this issue with my 2018 Prius, 2023 Corolla, other Toyota vehicles, or my 2024 Model Y, her reply was that each vehicle is different. This experience was quite frustrating. Overall, the service I received was disappointing and unhelpful. Based on my experience, I would not recommend Bredemann Toyota for any vehicle purchase or service. More

It was a pleasure to work with Patsy to purchase my New Corolla Cross. She made the entire process easy and made sure I was familiar with all the new features before I drove away. 100% recommend Patsy at Corolla Cross. She made the entire process easy and made sure I was familiar with all the new features before I drove away. 100% recommend Patsy at Bredemann Toyota More

Great dealership, they provide excellent customer service in all areas of the car buying process. in all areas of the car buying process. More

This was my second new vehicle purchase from Bredemann. After visiting 4 Toyota dealerships and 2 Honda I circled back to Bredemann and Mike Sinacola. He was very sharp and well informed. Having had my own After visiting 4 Toyota dealerships and 2 Honda I circled back to Bredemann and Mike Sinacola. He was very sharp and well informed. Having had my own experience as a salesperson I can appreciate certain issues regarding inventory availability and such. Mike remembered my name and what I was looking for. Mike is the reason I chose to stick with Bredemann. He lead me through the entire trade in and new purchasing process. My experience was great! More

We appreciated that they stayed true to the the advertised numbers. Everyone was friendly and helpful. advertised numbers. Everyone was friendly and helpful. More

Excellent service provided, helpful in Guiding us in selecting our Choice of products. Thank you! selecting our Choice of products. Thank you! More

Mike, my sales rep, was very friendly, informative, and upfront. He made the process easy to handle. upfront. He made the process easy to handle. More