Brattleboro Subaru - Service Center

They are all polite and do good work. x xx xxx xx xx xxx xx x xxxx xxx xx xxxxx x x x c x xx x xxxx xxx xx xxxxx x x x c x More

Always great. They are on time and provide great service. They know what you should take care of in the future. The staff is knowledgeable and pleasant. They know what you should take care of in the future. The staff is knowledgeable and pleasant. More

Service was quicker than expected. Staff was very courteous and accommodating! Drove an hour from Massachusetts to have service done at Brattleboro Subaru. Couldn’t can an appointment with my local courteous and accommodating! Drove an hour from Massachusetts to have service done at Brattleboro Subaru. Couldn’t can an appointment with my local Subaru dealer until September! More

I honestly love my Outback - I just wish technology worked better and I wish I could upgrade to the accent, but not in the cards yet. worked better and I wish I could upgrade to the accent, but not in the cards yet. More

I'm always pleased with the service at Brattleboro Subaru. The process of getting a loaner car was seemless and I valued the constant updates on our service via text messaging. The staff is informat Subaru. The process of getting a loaner car was seemless and I valued the constant updates on our service via text messaging. The staff is informative and thorough,. More

I had an unexpected long job turn up in the course of inspection. I was able to get the work done that day and have a loaner car to help me manage my other appointments. I was shown the reason for the inspection. I was able to get the work done that day and have a loaner car to help me manage my other appointments. I was shown the reason for the required work, which was completed according to the time table and cost estimate. The AC in the waiting room was a welcome relief on a sweltering day. More

Always very good over the years that I've been going there. This is my second car I've purchased and had serviced at this dealership. there. This is my second car I've purchased and had serviced at this dealership. More

Dan was great to work with. He understood my needs and answered every question I had. I would recommend Dan to my friends and family. answered every question I had. I would recommend Dan to my friends and family. More

RUDE, SARCASTIC AND UNWILLING TO HELP. WILL NEVER GO TO BRATT. SUBARU AGAIN. I WORK WITH THE PUBLIC AND WOULD NEVER TREAT ANYONE THE WAY HE SPOKE TO ME ON THE PHONE. RIGHT, WRONG OR INDIFFERENT, YOU DON' BRATT. SUBARU AGAIN. I WORK WITH THE PUBLIC AND WOULD NEVER TREAT ANYONE THE WAY HE SPOKE TO ME ON THE PHONE. RIGHT, WRONG OR INDIFFERENT, YOU DON'T TREAT PEOPLE LIKE xxxx. HE CAN TAKE HIS RIGEOUS ATTITUTE AND STICK IT. More

Very Happy With Service I had an issue with my 2016 Impreza wherein the ignition key would not turn to the full off position and thus would get stuck in the steering column w I had an issue with my 2016 Impreza wherein the ignition key would not turn to the full off position and thus would get stuck in the steering column when I turned off the engine. Happened a couple of times, and I had to fiddle with the key and shift lever to extract it. This apparently is a problem with a very small percentage of these cars, but Subaru of America (SOA) put out a service bulletin on it nevertheless. The car was out of warranty so I called SOA, and they said to bring the car to a dealer to have them diagnose the problem and then call back to see if they would cover at least part of the repair cost. I had bought the car originally at Brattleboro Subaru and have had nothing but excellent experiences with the entire staff there, so I called their service department. Spoke with Morgan who realized my dilemma and said she could schedule me for 9:00 AM the next morning. Super! When I got there I was greeted by Curtis Green who understood the ignition problem and was able to get the car in for diagnosis right away. A short while later Curtis informed me that cost for repair would be close to $300, which is a lot of money for this old retired sailor. I gave him the okay for the repair. Next thing I know, Curtis comes in and says he took it upon himself to call Subaru on my behalf to see if they would cover the charge, and SOA agreed to pay the whole bill. I was stunned, but not entirely surprised. This dealership has bent over backwards for me in the past and apparently is still very focused on customer satisfaction. I drove away a happy man. Love this dealership. More