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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,008 Reviews

1,008 Reviews of Brattleboro Subaru - Service Center

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September 07, 2021

I brought the car in for a routine inspection and car returned with a problem not present when it arrived—car now makes screeching sound when turning left. More

by ntc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Morgan Dow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Brattleboro Subaru responded

Our goal is always to provide a positive service experience and we have attempted to assist this customer. We are waiting for a response and will assist them as soon as we hear from them. Shawn McMillan Service and Parts Director

September 06, 2021

Service to auto was great however I waited in waiting room for over an hour AFTER the finish time on my car. The only thing separating me from clerk was glass wall with glass door. They knew I was wait More

by ANNETTE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Brattleboro Subaru responded

ANNETTE7 we apologize for not contacting you in a timely fashion. Our Service staff is usually very good about checking in the waiting room.

September 02, 2021

It was good. They did not fill out the service report correctly and. failed to install a missing. clip on. may 2021 WRX. Overall it was fine everyone was friendly and service was acceptable. At a More

by mhall17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Brattleboro Subaru responded

mhall17 we apologize for not providing a 5 Star Experience. Based on your review information we cannot look up your service history, did we replace the clip? If we did not, let us know and we can get that taken care of.

September 02, 2021

ery friendly and efficient service. Comfortable waiting room with complimentary cold and hot drinks. All service work done as promised. Easy to schedule appointment. Also checked for any recalls on the veh More

by jimframe2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Brattleboro Subaru responded

jimframe2009 we're happy that our Service Waiting Room could be very accommodating and that our Service Department was able to help!

September 02, 2021

Love this place. Long way from home. Found this dealership by accident while camping up north. Now I wouldn't want to go anywhere else. More

by devildogr01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sciacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bacigalupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Brattleboro Subaru responded

devildogr01, what a happy accident. We look forward to working with you in the future. Safe travels!

September 02, 2021

This was a big service, and it was done in record time. As far as we know, everything that needed to be done, was done. More

by Gibson1073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Brattleboro Subaru responded

Gibson1073 happy our Service Department could be of help. Take care!

September 02, 2021

Very professional and helpful. They listened to my concerns. When they completed the task,, they gave me feedback and allowed time for questions and queries. More

by oneltasemple
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Brattleboro Subaru responded

Thank you oneltasemple for you high star rating and kind words. We are happy to hear that you were well taken care of by our Service Department!

September 01, 2021

These people are the most honest, realistic, and simply BEST dealership and service center I have ever had. I would recommend anyone to do business with Brattleboro Subaru More

by Jeanette Landin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wisell
Sep 01, 2021 -

Brattleboro Subaru responded

Jeanette Landin thank you for your kind words and wonderful recommendation! We are so happy you had awesome experience with Brattleboro Subaru team.

September 01, 2021

Very friendly and efficient service. Comfortable waiting room with complimentary cold and hot drinks. All service work done as promised. Easy to schedule appointment. Also checked for any recalls on the veh More

by RKRAMSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Brattleboro Subaru responded

RKRAMSKY we are happy to hear you enjoyed your experience with our Service Department. Take care!

September 01, 2021

Even after 6 years, I love my Subaru Crosstrek and don't let anyone else do anything to it, just the pro's at Brattleboro Subaru! More

by galinvt2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Higley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Brattleboro Subaru responded

galinvt2004 happy to hear that after six years you are still enjoying your Subaru Crosstrek! Thank you for your recommendation.

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