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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
999 Reviews

999 Reviews of Brattleboro Subaru - Service Center

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September 01, 2021

Even after 6 years, I love my Subaru Crosstrek and don't let anyone else do anything to it, just the pro's at Brattleboro Subaru! More

by galinvt2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Higley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Brattleboro Subaru responded

galinvt2004 happy to hear that after six years you are still enjoying your Subaru Crosstrek! Thank you for your recommendation.

September 01, 2021

Top notch service!! Very pleased with the way my service was handled. It was much appreciated being squeezed in without an appointment. Thank you very much!! More

by tfalzo82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Brattleboro Subaru responded

tfalzo82, we strive for 100% customer satisfaction and are happy that our Service Department could accommodate you and take care of your automotive needs!

September 01, 2021

I live in NY and have a vacation house in VT. We are so satisfied with this Service Department that we always service our car More

by tinabill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
Sep 09, 2021 -

Brattleboro Subaru responded

tinabill, we are glad to hear you enjoyed your experience at Brattleboro Subaru and that you continue to choose us for your service needs while staying in Vermont. Take care and safe travels!

September 01, 2021

This dealership is top shelf customer service. From sales to service. I'm treated as a valued customer not just a number. I trust this dealership with all my automotive needs. More

by T.NEMCHEK50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean, service
Sep 02, 2021 -

Brattleboro Subaru responded

T.NEMCHEK50 thank you for your kind words and awesome recommendation! We look forward to working with you in the future.

August 31, 2021

Timely appointments. Helpful staff in the service department. Fair pricing and work completed to our satisfaction and on time. PLEASE. NO MORE SURVEYS OR THAT WILL BECOME A NEGATIVE! More

by ATTYFRANKMCDONALD
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Brattleboro Subaru responded

ATTYFRANKMCDONALD we are happy to hear our service department could help!

Aug 31, 2021 -

Brattleboro Subaru responded

ATTYFRANKMCDONALD regarding the Surveys, the Subaru Manufacturer sends them out and we have no way to turn this function off. The surveys are a way for Subaru and our dealership to continuously improve, but please feel free to disregard surveys sent to you. There may also be an unsubscribe button at the bottom of the email.

August 30, 2021

No complaints, brought our Forester in for a recall. Was told it would take 2 hours. They had it done in an hour! As always awesome service and support! More

by Karen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Brattleboro Subaru responded

Karen we are happy that our Service Department could get you out the door and on the road quickly. Thanks for the 5 stars!

August 30, 2021

A quick and easy visit for regular maintenance. My A quick and easy visit for regular maintenance. My only suggestion / request for you is that you create more outdoor spaces for waiting, especi More

by DEBM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Brattleboro Subaru responded

DEBM thank you for your review and feedback. Have a nice day!

August 27, 2021

No complaints. Service reps were friendly ad competent, service was completed promptly and reviewed with me again before payment. My only suggestions: wash the car before returning it to the customer; make More

by johnpk5560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Brattleboro Subaru responded

johnpk5560 thank you for your feedback and high star rating. Have a great day!

August 20, 2021

Good information and explanations from service advisor. However, she didn’t ever follow up w/ a promised text about four specific questions she was supposed to answer. More

by williamreichenbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Aug 23, 2021 -

Brattleboro Subaru responded

williamreichenbach thank you for your high star review and feedback.

August 19, 2021

Very accommodating to my needs for a loaner car. I asked for the car to be sanitized and Morgan put on a mask and gloves to disinfect. More

by EBD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Brattleboro Subaru responded

EBD we are so happy to hear you had a wonderful experience with our Service Department! Safe travels!

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