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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,008 Reviews

1,008 Reviews of Brattleboro Subaru - Service Center

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October 26, 2021

The service department took the reins and solved my tire light bottom. Morgan had open conversations and was supportive with my work schedule and trips to Dartmouth Hospital. My plate was completed when I More

by fox123j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi
Oct 27, 2021 -

Brattleboro Subaru responded

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Brattleboro Subaru. We’re pleased that Morgan was as able to work with your schedule and get you back on the road! We look forward to serving you for many years to come!

Dec 03, 2021 -

fox123j responded

Quick work on figuring out the issue with the tire and fixed it right off. Morgan took the lead, and all was done quickly.

October 24, 2021

The Service Department has always been a pleasure to work with. The staff is helpful and courteous. More

by LDEENONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Brattleboro Subaru responded

Thank you so much for your positive rating and review of your recent visit to the Brattleboro Subaru Service Department. Looking forward to your next visit with us.

October 23, 2021

They are absolutely amazing!! I had running boards and a hood protector put on my 2021 Toyota 4Runner. My service advisor Amanda was very pleasant and thorough and went the extra mile to ensure the parts or More

by terriclass2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam, Kevin
Oct 25, 2021 -

Brattleboro Subaru responded

We’re pleased that Amanda, Kevin and Sam were able to provide you with a exceptional experience. We strive for great customer satisfaction and are happy to hear that the team was able to provide you with one, start to finish. Thank you for you review and recommendation!

October 23, 2021

Always friendly dependable service. I appreciate the loaner car option for lengthy service times. Thank you. More

by 5404deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sucharzewski
Oct 25, 2021 -

Brattleboro Subaru responded

Thank you so much Deborah, for taking the time to leave an excellent rating and review. We really appreciate your business. Please let us know what we can do for you in the future.

October 22, 2021

Amanda did a wondrful job!! Keep it up. She was very busy, as well. Well Done. More

by gasqueb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sciacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Higley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Winslow
Oct 22, 2021 -

Brattleboro Subaru responded

Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our great service. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this kind review.

October 21, 2021

Morgan is always very thorough and provides excellent customer service. The Service Team at Brattleboro Subaru is friendly and knowledgeable. We are onsistently happy with their service. More

by jrpeloso1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Brattleboro Subaru responded

Thank you for the kind words. We're delighted to hear that you had such a great experience interacting with our Service team. We’re glad you had a good experience and look forward to seeing you again .

October 20, 2021

I was on a seven-hour drive on a Saturday when a tire valve problem cropped up. I knew Brattleboro Subaru was on the way, I phoned up and the service department was all ready to deal with the problem. More

by ROMACPHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Brattleboro Subaru responded

We are so happy to hear that our Service Department was able to help get you back on the road in no time! Thanks for leaving this awesome review!

October 20, 2021

Brattleboro Subaru service team is skilled, friendly, accommodating, efficient, and eager to help! It is no wonder I drive a 4.5 hour round trip for my maintenance and service. Thank you! More

by eliburke0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Brattleboro Subaru responded

Thank you so much for taking the time to leave an excellent rating and review. We really appreciate your business and that you make the drive to work with us. Please let us know what we can do for you in the future. Safe travels!

October 20, 2021

Morgan is always thorough and the customer service is knowledgeable, understandable, and insightful. Top notch. More

by KATHYREINA.BOADICEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Brattleboro Subaru responded

We’re pleased that Morgan is able to provide you with exceptional experiences. Thanks so much for sharing your experience with us. We look forward to seeing you again.

October 18, 2021

Good, safe, reliable cars. Usually good service & parts. Near my home in Brattleboro. Lease offers roadside assistance for the lease duration. More

by tp_murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Brattleboro Subaru responded

Thank you so much for taking the time to share your experience with our Service Department at Brattleboro Subaru. We take pride in knowing our customers are happy with their store experience. Take Care!

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