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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,008 Reviews

1,008 Reviews of Brattleboro Subaru - Service Center

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November 03, 2021

These people are great! While performing my service, they noticed another problem my car was having. The car wasn't even a Subaru. They were able to fix the problem and complete the service I came in for w More

by psuch617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Brattleboro Subaru responded

Thank you for the kind words. We're delighted to hear that you had such a great experience interacting with our Service team and fix the problems with your vehicle. Have a great day!

November 03, 2021

The oil change was done in a timely manner. Staff is very friendly and courteous. More

by drbushwack05358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Brattleboro Subaru responded

We are happy to hear that you enjoyed your Service visit. Thanks for leaving this awesome rating and review!

November 01, 2021

The job was finished in less time than they had told me, and done well, so I was pleased. More

by Betsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Brattleboro Subaru responded

Thank you so much Betsy for taking the time to share your experience at Brattleboro Subaru. We take pride in knowing our customers are happy with their store experience.

November 01, 2021

Always pleased with all the people I speak with, service done in reasonable time, thank you. More

by sasjada
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Brattleboro Subaru responded

We work hard to meet expectations like yours, and we’re happy to hear that we continue to hit the mark with you! Take Care!

October 30, 2021

Always courteous. Easy to schedule appointments. Great service department. Loaner car is available for longer appointments. More

by CLGUSHEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Brattleboro Subaru responded

We’re so glad to hear you loved the experience and that our Service Team could accommodate you! Thank you for your review.

October 29, 2021

Timely, and kept me informed and had the car ready as stated. Very pleasant too. More

by spaulding23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Brattleboro Subaru responded

We are so glad to hear you enjoyed your experience with our Service Department, thanks for leaving a review!

October 29, 2021

You folks do a good, fast, dependable and responsible job on my vehicles. If there is a problem you correct it immediately and with grace. thank you More

by JANDKANDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Brattleboro Subaru responded

Thank you for the kind words. We're delighted to hear that you had such a great experience interacting with our team. Please let us know if we can help you with anything further, and thanks again for taking time out of your day to leave us this kind review.

October 28, 2021

Excellent service with my recall episode recently. Staff is cordial, courteous, and efficient. I received a courtesy car to use until my vehicle was ready, and even though we expected a 3-hour service time More

by pepperpot43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Brattleboro Subaru responded

We work hard to meet expectations like yours, and we’re happy to hear that the Service Department hit the mark for you. We’re so happy you loved your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.

October 27, 2021

They were very busy but always courteous and helpful. I also find their work to be thorough. More

by andrea40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Brattleboro Subaru responded

Andrea we are happy to hear that you enjoyed your experience with our Service Department. Thanks for the review!

October 26, 2021

I would like to amend a previous review by saying that Shawn who oversees the service department called me to talk through my issues. I really appreciate that he called me, not because it was a negative r More

by robyn
Recommend Dealer
Yes
Employees Worked With
Shawn McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Brattleboro Subaru responded

Robyn, we are so glad to hear that you and Shawn were able to discuss your recent visit and resolve the situation. Feedback like yours helps our business grow, learn and do better in the future. Thank you for your 5 Star review! We look forward to working with you in the future!

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