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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,008 Reviews
Call Service Center (802) 251-1000

1,008 Reviews of Brattleboro Subaru - Service Center

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November 19, 2021

Fast, efficient and friendly service. Everyone was very helpful and kept me informed throughout the whole process. More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2021 -

Brattleboro Subaru responded

Barb, we are incredibly grateful that you took the time to leave us a 5-Star review about your recent Service visit. Don't hesitate to reach out if you have any more questions, comments, or concerns.

November 17, 2021

Service department very busy and polite. I was told 1hr 45 minutes but it was actually 2hr30 minutes for an oil and tire change. The car was ready sooner but they were too busy and some on lunch break. Pri More

by MFFSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2021 -

Brattleboro Subaru responded

Feedback like this helps us constantly improve our customer experiences and appreciate you taking the time to send us this helpful response. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this review.

November 17, 2021

Amanda and the entire team were wonderful. I showed up on the wrong day, gave them the wrong key, didn’t have my insurance card and Amanda treated me with courtesy and respect, resolving all the issues. She More

by jgstockwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Bacigalupo
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Nov 17, 2021 -

Brattleboro Subaru responded

Thank you so much for taking the time to share your experience! We’re pleased that Amanda was able to provide you with a exceptional experience and accommodate you accordingly.

November 17, 2021

Pleasant and knowledgeable staff. Kept me informed during the process. Thank you for a wonderful experience! More

by CKOTELES0606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2021 -

Brattleboro Subaru responded

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you We’re glad you had a good experience and we look forward to seeing you again.

November 16, 2021

This is a great place to get my car fixed! Everyone, Amanda, Morgan, and Jordan, go above & beyond More

by matthew.morse159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2021 -

Brattleboro Subaru responded

Matthew, we are so glad to hear you enjoyed your experience at Brattleboro Subaru with our Service team!

November 16, 2021

It was a very good experience, very professional and considerate. Ser..vice was quick and timely. Thanks. More

by runraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2021 -

Brattleboro Subaru responded

Thank you so much for taking the time to leave an excellent rating and review. We really appreciate your business. Please let us know what we can do for you in the future.

November 16, 2021

Excellent professional services. My “person” was excellent. On top of everything all the way!! Bravo More

by tibbiemom0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2021 -

Brattleboro Subaru responded

Thank you so much for your 5-star review! We will share this with the service team to let them know to keep up the amazing work. Please let us know if we can help you with anything further, and thanks again for taking time out of your day to leave us this kind review.

November 16, 2021

Thank you so much for your great service. Your staff is very helpful, courteous, and professional. Again, thank you. More

by Tom D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2021 -

Brattleboro Subaru responded

Thank you Tom, so much for your positive rating and review of your recent visit with the Brattleboro Subaru Service Department. We look forward to seeing you again.

November 15, 2021

They are ALWAYS considerate and helpful around my schedule and needs. I love that I am able to get a loaner car, which makes this the best possible for me. More

by SHARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2021 -

Brattleboro Subaru responded

Seeing that you had a 5-Star experience Sharon, is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Brattleboro Subaru. We look forward to serving you for many years to come!

November 13, 2021

Smooth, easy, prompt and cordial. Comfortable waiting room., too. What more could you ask? Thanks. More

by WAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2021 -

Brattleboro Subaru responded

Thanks so much for sharing your experience with us. We look forward to seeing you again. Don't hesitate to reach out if you have any more questions, comments, or concerns.

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