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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
999 Reviews

999 Reviews of Brattleboro Subaru - Service Center

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December 30, 2021

I always have the Best Service 👌 👍 Experience and Quality work done every time I go and the Team are soooooooo Awesome 👌 they Surprise me and Surpass my Expectations every time in how they handled m More

by garycs2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Brattleboro Subaru responded

Thank you so much Gary for taking the time to leave an excellent rating and review. We really appreciate your business. The team here at Brattleboro Subaru is thrilled to receive such great review. We look forward to seeing you again.

Dec 31, 2021 -

garycs2004 responded

The Honor was Truly Mine!!!!...I am looking forward to continuing doing business with you and your Team in the New Year 2023!!!!...Happy New Year's to you all and your Families at Brattleboro Subaru!

December 30, 2021

They were ready for me when I arrived. Came and told me that my brake calipers were sticking and suggested that we do preventive maintenance. Didn't take that much longer and I walked out with my subaru in More

by escott3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2021

I feel that the uneven heat problem was superficially addressed and not delved into in the manner of which it needed to be. More

by lymanspecialties
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Barkow
2.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Brattleboro Subaru responded

Brattleboro Subaru has reached out to this customer and are waiting for a response and will assist however we can when we hear back from them.

December 28, 2021

They were very responsive to my concerns, explained the issues with my vehicle, and provided prompt service. More

by sarah.croitoru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Brattleboro Subaru responded

Sarah, we are happy to hear that our Service Department could help. Thank you for the review!

December 28, 2021

Actually it was very good. I really love Bratt Subaru, they are always very helpful especially Shawn. I will always check with them when I am in Brattleboro. Margit Ridgway More

by MARGIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Brattleboro Subaru responded

Margit, thank you so much for your positive rating and review of your recent visit to Brattleboro Subaru. We’re glad you had a good experience and we look forward to seeing you again.

December 27, 2021

These people are just plain terrific! ALL of my interactions with them have been rewarding, polite, and easy. THANKS More

by sandyjones.vt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Brattleboro Subaru responded

Thank you Sandy, so much for taking the time to leave an excellent rating and review. We really appreciate your business. Please let us know what we can do for you in the future.

December 23, 2021

Excellent Service Experience. I was offered a clean loaner for the time vehicle was in. Additional concerns with Car were addressed. I was able to use coupons from site to save some money. Great use o More

by PJERZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Brattleboro Subaru responded

Thank you for your awesome review! We are happy to hear you had a wonderful experience with the Brattleboro Subaru Service Department. Take care!

December 23, 2021

Always exceptional service! The staff is always friendly and smiling! I will always service with Brattleboro Subaru! More

by MANDYCROSBY25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Brattleboro Subaru responded

Thank you Mandy for your review. Thanks for sharing your rating and review with us and the community.

December 21, 2021

Quick turn around on doing my winter tire swap! They need to better enforce the city's mask mandate. Thanks again. More

by chris.damboise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Brattleboro Subaru responded

Chris, thank you for review. we are happy to hear that Service could get you ready for the Winter Season.

December 20, 2021

Super friendly and helpful staff; clear communication and excellent service. So happy to get my car serviced at Brattleboro Subaru. More

by mleaf373
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Brattleboro Subaru responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

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