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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,000 Reviews
Call Service Center (802) 251-1000

1,000 Reviews of Brattleboro Subaru - Service Center

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February 28, 2022

Easy to work with and service performed as expected. Friendly staff. Good experience overall. Will return for future service. More

by andrea_burke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2022 -

Brattleboro Subaru responded

Hello Andrea, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2022

The service department at Brattleboro Subaru has always treated me well. They’re the main reason I may replace my 2015 Outback with a Subaru electric vehicle. More

by Bosco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2022 -

Brattleboro Subaru responded

Hi Bosco, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

February 25, 2022

They are polite, competent, timely, reliable and stand up to their service contracts and communication is excellent. More

by jwmoran5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bacigalupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Chiesa, Paul Sucharzewski, Chris Wisell
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Feb 27, 2022 -

Brattleboro Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 24, 2022

We just had work done at Brattleboro Subaru very pleased with the service they did More

by kdolloph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2022 -

Brattleboro Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 24, 2022

As I was traveling , my tire pressure light came on. I was near Brattleboro so I stopped in for help. They fit me in on a Saturday morning. Morgan was very helpful and kind. I left there feeling very More

by SANDYATTHEBEACH19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2022 -

Brattleboro Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 23, 2022

I’ve experienced nothing but great customer service from the folks over at Brattleboro Subaru! Thanks! More

by dawnstar333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2022 -

Brattleboro Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 23, 2022

Service is fine. 75 dollars for an oil change is very high. Higher than my truck which takes synthetic as well but more........ More

by RON_008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Crosby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2022 -

Brattleboro Subaru responded

Ron, thank you for taking the time to review your service visit and provide your feedback. Subaru vehicles use a 0w20 full synthetic oil which is more expensive than the more common 5w30 or similar viscosity that trucks usually take(if your truck takes a full synthetic and not a synthetic blend which costs less). With that said, even with the latest price increases, we have held our oil change service and complimentary multi-point inspection at the same price for the last several years, Our goal is to be as competitive as possible on maintenance repairs and we are, and in some case we are even less expensive for this service than other local facilities, which includes using all factory parts. We appreciate your business and if you would like further information, feel free to contact me, Shawn McMillan Service and Parts Director, Brattleboro Subaru.

February 21, 2022

I have found everyone at Brattleboro Subaru to be responsive and polite and vey comprehensive to the needs of my Forester. More

by egantaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bacigalupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2022 -

Brattleboro Subaru responded

Hi, we really appreciate your great feedback! Safe travels!

February 21, 2022

always helpful and knowledgable about vehicle and having proper service done, and always done in timely manner More

by dawgtrucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2022 -

Brattleboro Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 19, 2022

Everything was done on schedule and all service need were done. It was great having the availability of a loaner car. More

by LEETSO
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2022 -

Brattleboro Subaru responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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