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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,084 Reviews

1,084 Reviews of Brattleboro Subaru - Service Center

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January 22, 2025

Very pleasant and professional to do business with. I especially enjoyed working with Ms Dow she was so friendly and knowledgeable. Thank you. More

by CGOODELL71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Brattleboro Subaru responded

Thank you so much for taking the time to leave this great feedback about your experience with us! We are so thrilled to hear Morgan took care of you so well and we look forward to seeing you in the future!

January 22, 2025

I’m really disappointed with my recent experience with my 2012 Forester. I was told the engine failed because it was old. I had to go to another dealer to find out that there was no oil in the car. Brattlebo More

by SCOTT@FROGMEADOW.COM
Recommend Dealer
No
Employees Worked With
Morgan Dow
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

always helpful and gives you all the information needed to make decisions. Love our Subaru More

by nlmartocci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Brattleboro Subaru responded

Thank you for taking the time to leave us this awesome feedback about your experience! We are so happy to hear that you love your Subaru! Thank you for choosing and trusting us, we are always a call away if you have any questions about anything!

January 15, 2025

Morgan was great. . But was disappointed when it came time to pick up my car it wouldn’t start, once it was started, and started driving a couple miles down the road More

by telect710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bacigalupo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Brattleboro Subaru responded

Thank you for taking the time to leave us your feedback about your experience with us. We aplogize those things happended to you and we will make sure something like that does not happen again. We hope to get another chance for your business! Take care!

January 09, 2025

Very professional, courteous and communicative. It was a pleasure dealing with the service staff. I was new to this facility. More

by BELDEN37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Brattleboro Subaru responded

Thank you so so much for leaving this feedback about your experience with our service department! We are so happy to hear that you had such a great forst experience with us! Thank you for choosing us for your automotive needs and we look forward to hopefully seeing you in the future!

January 08, 2025

Was a bit disappointed, 1st the day I was supposed to pickup car my battery was dead, finally got going and realized I was almost out of gas, I little further TPMS light came on and after replacing 2 s More

by telect710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bacigalupo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Brattleboro Subaru responded

Thank you for taking the time to leave us feedback about your experience. We apologize that this happened to you, we can assure you our certified service technicians did all of the services that were supposed to be done to your vehicle and more. We truly appreciate you choosing us for your automotive needs and we hope to still see you in the future.

January 06, 2025

Very polite and wait time was great too . The wait room was comfortable with great beverages and snacks. More

by gracehair7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Brattleboro Subaru responded

Grace, thank you for taking the time to leave us this great feedback about your experience with us, we truly appreciate it! Thank you so much for choosing and trusting us for all of your automotive needs and we look forward to seeing you in the future!

January 03, 2025

Jordan was very professional. Communicated through the process. Let us know what we needed for future services but didn't act pushy More

by mhbrooks2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Brattleboro Subaru responded

Thank you for taking the time to leave us your feedback about your experience with Jordan and our service team! We are thrilled to hear that you had a great experience and we appreciate you choosing us for your automotive needs! We look forward to seeing you at your next visit with us!

January 02, 2025

Friendly, courteous staff. Work (summer tires off, winter tires on ) took longer than expected, but I was thoughtfully compensated for the delay. More

by SARAH_WALDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Brattleboro Subaru responded

Sarah, thank you so so much for this feedback. We apologize the service done to your vehicle took a little longer than expected, we will strive to do better in the future for your next visit! Thanks for choosing us for your automotive needs and we look forward to seeing you at your next visit!

January 01, 2025

They have provided great service for years. Service managers are knowledgeable and courteous. Planning and scheduling are good. All around satisfaction. More

by laird.cummings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Brattleboro Subaru responded

Laird, thank you for taking the time to leave us a fantastic review about your experience with our service department! Thank you for choosing us for your automotive needs and we hope to see you in the future!

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