Back

Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
997 Reviews

997 Reviews of Brattleboro Subaru - Service Center

Sort by
June 04, 2024

My experiences with Subaru has been great so far. I drive two different Subarus, one for work and the other one for personal use. Service has been excellent and friendly. I like the environment an More

by WILLIAM.PENDLEBURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Brattleboro Subaru responded

William, thank you so much for taking the time to provide such amazing feedback about your experience with us! We truly appreciate you choosing to make the drive to us for all of your automotive needs! Thank you so much for trusting us and we always look forward to seeing you!

June 04, 2024

They do a very thorough job. I came in for a bunch of work and I asked to have my oil changed after I dropped off the car. The next day I realized the oil hadn’t been done. More

by KENLBLUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Brattleboro Subaru responded

Thank you so much for taking the time to leave feedback about your experience with our service department! We apologize that you had to bring your vehicle back to get your oil changed but we very much appreciate you understanding an honest mistake! Thank you so much for choosing us for all of your automotive needs and we look forward to seeing you in the future!

June 03, 2024

They are very helpful and explain any question I have. Also the waiting area is very clean and accommodating. The work is always ready on time. And making appointments is easy. More

by lcmac1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Brattleboro Subaru responded

Thank you for the 5 star review and positive feedback about your experience with us! We are very happy to hear that you had such a great experience with us and we look forward to seeing you in the future!

June 02, 2024

The staff always does superior maintenance on my vehicle. They always go the extra mile to make sure my experience is a good one. More

by mediaevalbaebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sciacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Brattleboro Subaru responded

Thank you so much for the 5 star review and positive feedback about your experience with our team here at Brattleboro Subaru! Thank you for choosing us for all of your automotive needs and we look forward to seeing you soon!

June 01, 2024

I have given Amanda praise before but again she is a very valuable employee. She listens to the problem and goes about solving the issue. She’s the best! More

by vtzach1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Brattleboro Subaru responded

Thank you for the 5 star review and the positive words about Amanda! She is a very valuable member of our great team here at Brattleboro Subaru and we are thrilled to hear that our valuable customers, like you, are noticing that! We are also very happy to hear that the issues you were having are all solved! Thank you for being so loyal to us and we look forward to seeing you at your next visit!

May 31, 2024

The folks at Brattleboro Subaru are extremely helpful and knowledgeable. I was in and out in no time with a sturdy reliable new running car. Thank you so much. More

by CRAWFORDBRINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Brattleboro Subaru responded

Thank you so much for this great review about your experience with our service team! We are so thrilled to hear that you had such a great experience with us! Our main goal is to get the work done in a timely manner and send you back out on the road safely! Thank you for choosing and trusting us for your automotive needs and we look forward to seeing you at your next service visit!

May 23, 2024

Morgan was prompt and described what was happening in detail. They did use the maximum time I said I could give them, to do the maintenance, though I didn't think it would take that long. More

by Betsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Brattleboro Subaru responded

Betsy, thank you for taking the time to provide your feedback about your experience with us! We apologize that the service took longer than you think but that is why we give our estimates so you can have an idea on how long your service might take! Thank you for choosing and trusting us for your automotive needs and we look forward to seeing you in the future!

May 21, 2024

Like and Ian Findlay were a pleasure to work with. As an out-of-state buyer, they went above and beyond to ensure satisfaction and pinpointed the perfect car for my family. More

by zacgoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Higley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Findlay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Brattleboro Subaru responded

Zac, thank you so much for the fantastic review about your experience with us! We are so thrilled to hear that you had an extraordinary experience and so appreciative for your business and traveling to us! Thank you for trusting us and Ian to find the perfect vehicle for you and your family and we look forward to seeing you for the next one!

May 20, 2024

Always excellent work and exemplary customer service! I wouldn’t go anywhere else. Thank you! More

by Shari Gliedman-Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Brattleboro Subaru responded

Shari, thank you so much for the positive review! We are so happy to hear that you had such a great experience and trust us! We always look forward to seeing you in the future!

May 18, 2024

The employees are super friendly and helpful. I've always been satisfied with my service. More

by ninjagirl_03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Brattleboro Subaru responded

Thank you for your positive review about your experience with us! We are so happy to hear that you had such a great experience and we look forward to seeing you in the future! Thanks for trusting us!

...
6
...