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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,001 Reviews

1,001 Reviews of Brattleboro Subaru - Service Center

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May 26, 2022

The service team is the best around. All work is done right the first time, and done by the time promised. More

by bplatt0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Brattleboro Subaru responded

Thank you so much for your excellent review, our service team is committed to making sure your experience is worth it and completed at a reasonable time. We look forward to seeing you again!

May 24, 2022

Great job on my 30k service! And found mail in unrepairable location. Quickly advised me, I selected new Yokohama tires. These people and the Service team are prompt, courteous, More

by sgreenevt
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Brattleboro Subaru responded

Thank you for your excellent review! We are so happy to hear you had a great experience while getting your car serviced. Our service team makes it a priority to ensure your time is respected and your knowledge of the process is evident. We look forward to seeing you again!

May 24, 2022

Morgan was a gem. She helped us from the very first. Kept us updated and went above and beyond. More

by Herwoodcraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Brattleboro Subaru responded

Hey there, thank you so much for your five-star review. Morgan is an excellent advisor to work with. Anything she can do above and beyond to make your time here easier, we look forward to seeing you again!

May 23, 2022

Repeat customer through the years. Amanda, excellent service over the phone when making the service appointment. Shawn, excellent day of service. Both friendly and knowledgable. Driv More

by betsysclater
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Brattleboro Subaru responded

Great to hear from you, Betsy! Thank you for being such a loyal customer, we appreciate your business. Thank you for making the commute to us, Amanda, Shawn, and everyone else make it a priority to make sure your time here is well spent! We look forward to seeing you again!

May 21, 2022

Subaru has always given us good, reliable service. That’s why we have kept buying Subarus! More

by kathyernst1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Brattleboro Subaru responded

Hello Kathy! When you come in we want to make sure you are consistently updated and informed on your vehicles progress. Thank you for your loyalty, we look forward to seeing you again!

May 20, 2022

For 12 years I have made a 2 hour round trip to Brattlevoro Subaru.in all kinds of weather for service. Why do I do this? I do this because the service is exemplary.. Most important is that I tr More

by mathesongriswold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All who have services my car. I do not have their names right now.
May 20, 2022 -

Brattleboro Subaru responded

Joann, thank you for your consistent loyalty towards Brattleboro Subaru, you have not gone unnoticed! We appreciate you making the 2 hour round trip to come see us for your service needs. Although, if the weather is too bad during the winter, don't hesitate to call and delay or reschedule so we can make sure you are safe on the roads! We look forward to seeing you again!

May 17, 2022

The staff was awesome, as always. I arrived a bit late due to construction holdup on the road and Morgan didn't bat an eyelash. More

by SARADU
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Brattleboro Subaru responded

Hey Sara, thank you for your five star review, we love our awesome staff, and we are here for you even if you are late! Morgan and our other service members are happy to help you either way. We look forward to seeing you again!

May 17, 2022

excellent service at the service center. the rep foresaw my needs and had a loaner car available for me. it was a bit last minute. thanks! More

by sparkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Brattleboro Subaru responded

Thank you for your review! We try our best to predict your needs before you arrive so your experience is seamless and easy. We look forward to seeing you again!

May 17, 2022

Always friendly and speedy service. The employees are always knowledgeable and ready to answer any questions I may have. More

by MCHLL.MCCAFFREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Chiesa
May 18, 2022 -

Brattleboro Subaru responded

Thank you for your excellent review! We strive to make your experience as fast and stress-free as possible. We take pride in our friendly, knowledgeable staff. If you have any more questions, don't hesitate to call!

May 16, 2022

Service staff is always courteous and helpful. They explained the work to be done and the work which was done. More

by vzrx27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Brattleboro Subaru responded

Thank you so much for your positive review, our service staff makes it a priority to ensure you are consistently and thoroughly updated on your car. We look forward to seeing you again!

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