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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,001 Reviews

1,001 Reviews of Brattleboro Subaru - Service Center

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June 05, 2022

Great service Great folks Great value Brattleboro Subaru are great to deal with. Highly recommended More

by CHEFJOEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Brattleboro Subaru responded

Hey Joe! Thank you so much for your positive review! Our service team works diligently to make sure your experience is a good one. If you need anything, don't hesitate to call! We look forward to seeing you again!

June 04, 2022

Very fast and services performed well. There was also good communication about what was done and the overall check up on the car. very happy with this visit to the service department More

by jeffryrpowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Brattleboro Subaru responded

Hello Jeff! Thank you so much for your positive review! Our service department works very hard to make sure your experience is quick, informative, and done right! We look forward to seeing you again!

June 04, 2022

I received a reminder about service, was told the amount of time needed, and then provided a ride into and back from Brattleboro. The work done and the expense was explained to me before and after my appoin More

by suefromnh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Brattleboro Subaru responded

Great to hear from you, Sue! We always want to make sure you are taken care of. Reminders are very helpful and your time is respected. If we can help you continue your day while your car is being serviced, we will! We look forward to seeing you again!

June 01, 2022

Employees are always helpful and accommodating. They always are happy to help me understand what’s going on with my vehicle More

by CDDOOLITTLE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Brattleboro Subaru responded

Thank you so much for your positive review, we are so happy to hear you had a five-star experience! We take pride in our knowledgeable and accommodating employees! Our primary concern is making sure you know what is happening with your vehicle at all times! We look forward to seeing you again!

May 31, 2022

The service department were extremely friendly and very professional. They explained what was being done and finished a little earlier than expected. More

by jmoran12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Brattleboro Subaru responded

Thank you so much for your five star review, we take pride in our friendly, professional service department. Your time is valuable to us and we want to make sure it is spent wisely! We look forward to your next visit!

May 31, 2022

Delivery on time. Car loan available. Service customer friendly. I wish the bill was just as agreeable. Better reception than Bennington,Vt subaru. More

by EMWBOSTON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Brattleboro Subaru responded

Thank you for your positive review! We are so happy to hear about your experience, your time is very valuable to us and we want to respect it. See you again!

May 30, 2022

The service team at Brattleboro Subaru always repairs my vehicle correctly the first time. They also check my car to make sure it’s safe and review the results with me. And they manage to make unexpected re More

by jgstockwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Brattleboro Subaru responded

Thank you so much for your positive review, Morgan, Jordan, and Amanda work very hard to make sure you are getting what you need! Your safety is very important to us, and we want to make sure you leave here in a safer car you came in, even if it means adding to your service request. Thank you for spreading the work about our excellent staff and service, we look forward to your next visit!

May 30, 2022

You guys were awesome! After having to change the first appointment we made, you gave me no flack and when I arrived for my subsequent 8am service check I was greeted with More

by evashelby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Boutilette, sales consultant, re: an electric Sol Terra
Jun 01, 2022 -

Brattleboro Subaru responded

Thank you so much for your positive review! We love puppy visits, and changing your appointment time is no problem, we want to make sure you can get your service in when it is a good time for you! We are very excited about the new Solterra! Come visit, especially with your fabulous dog, anytime to check out our ever-changing inventory! See you again soon!

May 28, 2022

I had 'summer' tires put on my rims to replace studded tires. And an alignment.. Because the alignment would be awhile, I had a courtesy car and did some shopping and had a little 'Me' time. Didn't take a More

by r23klaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Brattleboro Subaru responded

Hey there, thank you so much for your five-star review. It is nice to have a courtesy car available, because your time is always respected here, if you need to get errands done or just want to go out, we won't let a service stop you! If you need anything else, let us know!

May 26, 2022

Brought my car in for rear brakes and front end noise. Service rep was knowledgeable and helpful. Brakes replaced and noise diagnosed within a reasonable time frame, and both were covered by warranty to b More

by Tonyleti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Brattleboro Subaru responded

Thank you so much for your five-star review. We are so happy to hear the problems with your car have been fixed. And yes! We have very competitive prices, if you know anyone who is looking for affordable services, guide them our way! We look forward to seeing you again!

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