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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,000 Reviews

1,000 Reviews of Brattleboro Subaru - Service Center

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July 22, 2022

They are courteous. They are always willing to set us up with a loaner car. More

by CANANGEL5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Brattleboro Subaru responded

Hey, thank you so much for kind words. Loaner cars are so helpful when you need to continue your day while your car is being serviced! Jordan is an excellent advisor and makes sure you get what you need! We look forward to seeing you again!

July 22, 2022

The Brattleboro Subaru service personnel make it a true pleasure to bring our Outback in for service. More

by Tom D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Brattleboro Subaru responded

Tom, thank you so much for your kind and honest words. We take so much pride in our service advisors, they are very friendly and will keep you informed about your vehicle. Vehicle safety is our priority! We look forward to seeing you again!

July 22, 2022

Customer service is “FANTASTIC! ” They are very helpful, honest, accurate, fast and diligent. The Brattleboro automotive service waiting room is clean and comfortable. Refreshments More

by LYNDEMARTINE_993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Brattleboro Subaru responded

Hey there! We are so happy to here you had such a great experience in our service department! We take pride in our service advisors excellent customer service. Honesty is so important, and yes! our service makes sure they use your time wisely and efficiently! Thank you for your kind words about our waiting room, your wait here should be comfortable, so we make it that way! We look forward to seeing you again!

July 22, 2022

Everyone at the dealership was very knowledgeable and very pleasant to work with. The car was ready promptly as promised and the job was done well. More

by CPACE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jody
Jul 25, 2022 -

Brattleboro Subaru responded

Thank you so much for your positive review! We take pride in our knowledgeable and friendly staff, in every department! We value your time, so we do everything we can to make sure it is quick and efficient! We look forward to seeing you again!

July 22, 2022

Getting an appointment was easy; work was done very efficiently and completely. I was very impressed More

by twalsh8151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Brattleboro Subaru responded

Hey there! Thank you so much for your kind and honest words. Making an appointment is very easy! Online, on the phone, whatever works for you! Safety is our priority and we make sure we get it done right! We look forward to seeing you again!

July 18, 2022

I have absolutely no complaints. The service staff was very courteous. I left a book in the waiting room and Jordan kept the book for me until I could return to pick it up. More

by sbmarquis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Brattleboro Subaru responded

Hey there! We are so happy to hear you had such a positive experience with our service department. Jordan is very thoughtful and personable, an essential part of our staff! If you ever need anything, just give us a call! We look forward to seeing you again!

June 23, 2022

They assessed the brakes, caught bad work by another service center, repaired that work, replaced the pads and rotors and did it all in less time than estimated. Other than having to chase down the sour More

by mdavis20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Brattleboro Subaru responded

Hey there, we are so sorry a different dealer provided bad work. We are always happy to fix whatever you need, and we will always thoroughly check you vehicle to ensure it is safe for the road! Safety is very important, we value you and your time spent here. We look forward to your next visit!

June 15, 2022

Great service at this dealership in Bratttboro Vermont. they get you in and out fast More

by ksabild1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Brattleboro Subaru responded

Hey there! Thank you so much for your positive review! Our Service Advisors work very hard to make sure your time spent here is quick and easy! If you need anything, let us know! We look forward to seeing you again!

June 14, 2022

Very nice people, car was fixed, communication good but it did take longer than expected. More

by kdm59
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Brattleboro Subaru responded

Hey there, thank you for your positive review! We are so sorry for any inconveniences the time delay may have caused, if there is anything you need, just give us a call! We look forward to seeing you again!

June 12, 2022

I only go to the Subaru in Brattleboro VT as they are the best!! Great More

by cfbrouillette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Brattleboro Subaru responded

Hey there, thank you so much for your loyalty, we appreciate you and all your visits, and thank you for your positive review! Our service advisors are excellent to work with, we are lucky to have them! We look forward to seeing you on your next visit!

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