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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,000 Reviews

1,000 Reviews of Brattleboro Subaru - Service Center

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September 05, 2022

The issue was the Electronic Power Steering Gear Box Assembly. Throughout the time it took to diagnose and solve the problem, Amanda, Jordan, and Morgan kept us informed and up to date. Since the repair More

by KDLARSEN1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Brattleboro Subaru responded

Hey there! We are so happy we were able to fix your issue and accommodate you with a loaner car. If you ever have any questions, give us a call! We look forward to your next visit!

September 05, 2022

Reception is always pleasant and helpful; makes you very comfortable being there (service department)! Really appreciate their overall service. More

by cyoung12750
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Brattleboro Subaru responded

Hey there, thank you so much for your kind and honest words. We love our service advisors, they are all genuinely kind and truly care about you and your vehicle! If you ever need anything, give us a call! We look forward to your next visit!

September 05, 2022

Staff was friendly as always! I’ve never had any issues at Brattleboro Subaru. I usually just take a walk while I wait. More

by maelstrom42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Brattleboro Subaru responded

Hey there, it is a pleasure to have you! Taking a walk is an excellent way to pass time, if you are ever here for a longer period of time, we will be ready to offer you a loaner car when they are available! We look forward to your next visit!

September 03, 2022

Great dealership, always on time, quotes for service are always spot on. Very friendly and personable people to deal with. More

by brmyardley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Brattleboro Subaru responded

Hey there, thank you so much for your positive feedback! We take pride in our service department, our service advisors are quick, efficient, and make sure your time is well spent and comfortable! We look forward to your next visit!

September 03, 2022

Prompt and professional service. Work completed on schedule. Service advisor, Morgan, was very helpful and explained the work needed. More

by williamreichenbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Brattleboro Subaru responded

William, it's great to hear from you! We love our service department, Morgan is an excellent advisor to work with. Our service advisors make it a priority to make sure you know and understand the status of your vehicle! Your safety is important to us, so if there is something unexpected that comes up while you are in for a service, we will always let you know! We look forward to your next visit!

September 03, 2022

Would be better if all the communication was in my name instead of David’s. More

by NEWKBJEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Brattleboro Subaru responded

Hey there, we would like to apologize for not having it under your name. If you would like, you can give us a call whenever is convenient for you and we can make sure we sort it out and put your name in our system as well! We look forward to your next visit!

September 01, 2022

Front desk staff friendly. Kyle the mechanic went above and beyond to do work since I had some things in my car. Very professional and helpful. More

by tammywrighthollister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle mechanic 5 plus stars
Sep 02, 2022 -

Brattleboro Subaru responded

Tammy, thank you so much for your feedback. Amanda is an excellent service advisor to work with, she is very friendly and knowledgeable. Thank you for including Kyle in your review! He is always happy to make sure you leave here safe and sound. We look forward to your next visit!

September 01, 2022

I have never had better service than at Bratt Subaru. They treat their customers like family. More

by bplatt0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Brattleboro Subaru responded

Hey there, thank you so much for your kind words. We view our customers like family because we are all part of the same community and we believe taking care of those around us is important. You are a treat to service, and we look forward to your next visit!

September 01, 2022

Excellent service with very polite and professional personnel. I will continue to use them in the future. More

by b8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Brattleboro Subaru responded

Hey there! Great to hear from you, thank you for your five-star review! We take pride in our service advisors, they are very kind and genuinely helpful in anything you may need! Thank you for your loyalty, we look forward to your next visit!

August 29, 2022

I have purchased/leased 4 cars from this dealership and have had them all serviced there as well. I have always gotten friendly and professional service from the sales department to the service department. More

by JBACON55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Brattleboro Subaru responded

Hey there, thank you so much for your positive feedback. We love to hear about your loyalty to our shop, we appreciate your business! We love our kind and professional employees, they are great to have around! We look forward to your next visit!

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