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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,006 Reviews

1,006 Reviews of Brattleboro Subaru - Service Center

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September 14, 2024

I always have a great experience with Subaru Brattleboro. Amanda, Morgan and Jordan are extremely helpful and respectful and get out of their way to help. They listen to my concerns and are able to advice me More

by GMOSIEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Brattleboro Subaru responded

Thank you for leaving a review! Our service advisors are highly trained, hard working, and very smart individuals. And we are so lucky to have them on our team. Thank you for your continued business!

September 05, 2024

I save hundreds by going to this dealership. The folks are really nice and they explain everything More

by HEWEY928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Brattleboro Subaru responded

Thank you so much for leaving your feedback! Our goal is to make sure you get the best service for the best price. Jordan and Morgan have been vital assets to our team for years! Thank you for continuing to choose Brattleboro Subaru!

August 30, 2024

I have owned several Subarus and have always bought them and had them serviced in Brattleboro. Amanda's great. Jordan's great. So obviously I appreciate the good quality and the good service. The only thing More

by BWHITVT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Brattleboro Subaru responded

Thank you for your feedback! We apologize for the excess amount of surveys. Unfortunately, we cannot control how many surveys Subaru sends to our customers after a service but we will send your review to our corporate representative. Thank you for your business and we are glad that you have had such great experiences here!

August 26, 2024

I have always had my service done at this dealership. They treated me with respect and dignity, even when I’ve had problems that, in hindsight, were not that serious. More

by kt.cutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Brattleboro Subaru responded

Thank you for your feedback! We know that our customers are the reason we are in business so we make sure every customer is treated with the utmost respect and care. Thank you for choosing Brattleboro Subaru for your service needs! We appreciate your business!

August 26, 2024

First visit for scheduled maintenance. Scheduling appointment by phone was easy and very helpful, guided me for what my needs were. Took the time and was professional. When I arrived for m More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Brattleboro Subaru responded

Thank you so much for your feedback! We are so glad you had a good experience with us. Our service department is committed to making the service process as smooth and swift as possible. Jordan is a great addition to our team and we are lucky to have him! Thank you for choosing Brattleboro Subaru!

August 26, 2024

As usual, the staff was efficient and effective in handling the work in a timely manner.. More

by williamreichenbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Brattleboro Subaru responded

Thank you for leaving a review! Our service department is full of great technicians and service writers who will get you out the door as quickly as possible. Thank you for choosing us to keep your vehicle running the best it can!

August 24, 2024

The dealership was great for scheduling, communication and offering a loaner vehicle. I was disappointed they did not take care of the small things after they disconnected my battery for repairs, such as More

by DIMS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Amar from your Detailing Department did an amazing job on my vehicle! It looked better than it did when I bought it brand new! A huge thank you and shout out to Amar!! More

by HAPPILYLOOKINGVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amar
Aug 26, 2024 -

Brattleboro Subaru responded

Thank you so much for your feedback! Our detailing department definitely makes it happen! We are glad you enjoyed your experience with us. Your recommendation is appreciated!

August 22, 2024

The service was excellent as always. However, I really hate writing reviews and wish Subaru did not feel the need to harass its customers into writing one after every encounter. More

by hbahr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Brattleboro Subaru responded

Thank you for your feedback! Without it we cannot make necessary changes to suit our guests better. With that being said, we apologize for the amount of surveys that are sent. Unfortunately we cannot control how many surveys Subaru sends out but we will certainly be forwarding your review to our representatives for them to look over. Thank you again for your feedback and thank you for choosing us to service your vehicle!

August 22, 2024

This team is always on it: friendly, knowledgable, upfront, helpful, proactive. Couldn’t ask for a better care team! More

by lhtorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Brattleboro Subaru responded

Thank you for leaving a review! Our service department certainly has a swift, easy process. Morgan is a very kind and talented member of our team. Thank you so much for your business!

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