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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
997 Reviews

997 Reviews of Brattleboro Subaru - Service Center

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August 22, 2024

This team is always on it: friendly, knowledgable, upfront, helpful, proactive. Couldn’t ask for a better care team! More

by lhtorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Brattleboro Subaru responded

Thank you for leaving a review! Our service department certainly has a swift, easy process. Morgan is a very kind and talented member of our team. Thank you so much for your business!

August 15, 2024

just was introduced to Amanda so no real contact yet and no service needed yet More

by jemx2
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Brattleboro Subaru responded

Thank you for leaving a review with us! We are so glad that you had a good experience at Brattleboro Subaru. John McLean has been with us here for 10 years, and Nizam for 15. We are lucky to have the pleasure of working with all three of them!

August 13, 2024

The service department runs like a well-oiled machine. Very efficient and very courteous staff. More

by PLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Brattleboro Subaru responded

Thank you for your feedback! Morgan is a very important part of our Service Department. She is very patient and courteous to all of our customers. we are lucky to have her!

August 13, 2024

I have chosen this Subaru for many reasons but they continue to treat me well. More

by b.luther6996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bacigalupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Brattleboro Subaru responded

Thank you for leaving a review! Your feedback is greatly appreciated! Our staff at Brattleboro Subaru are committed to making every customer feel valued. We hope you and all of our customers continue to come back to us for Sales and Service. Your business is what keeps us going!

July 19, 2024

Service Department front staff is always excellent; cordial and explain what service was or will be done. Alas, seems techs could do better job of multi point inspections. Citing just one example: we'v More

by PL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2024

I'm writing about Morgan and the service department. Excellent service. Polite, competent, and very helpful, and the work begins and ends on time. Service like this is the envy of other dealership's More

by walter-43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Brattleboro Subaru responded

Walter, thank you so much for taking the time to leave such amazing feedback about your experience with us! We truly appreciate you choosing and trusting us for all of your automotive needs and we look forward to seeing you at your next visit!

July 16, 2024

Meets our needs, professional, responsive, and friendly. We like having a loaner car when we have a long service More

by marquis.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sciacca
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nizam Mushaba
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Brattleboro Subaru responded

John, thank you so much for taking the time to leave us your feedback about your experience with our service department! We are glad to hear that you loved the loaner car! We love to make things as easy as possible for our valued customers like you! Thank you so much for choosing us for your automotive needs and we look forward to seeing you in the future!

July 12, 2024

It is a pleasure to deal with Morgan and the Brattleboro Subaru service department. They are efficient, very clear about what is happening and respond immediately to questions. They make it easy to borrow More

by megstreeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Brattleboro Subaru responded

Meg, thank you so much for this incredible review about your experience with us! We love to hear that you had a great one and we are so appreciative of your business! Thank you so much for choosing and trusting us! We look forward to seeing you at your next visit!

July 07, 2024

Shawn needs to learn how to talk to his customers. Will never use this service department again. I have never been talked down to by anyone at a dealership so badly, very disappointing. More

by aboveaveragejoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn McMillan
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2024

Morgan, Jordan and Amanda are always very professional and courteous. I look forward to my next interaction with them. More

by KENLBLUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Brattleboro Subaru responded

Thank you so much for taking the time to leave your feedback about your experience with our service team! We look forward to our next interaction with such a loyal customer like you!

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