997 Reviews of Brattleboro Subaru - Service Center
This team is always on it: friendly, knowledgable, upfront, helpful, proactive. Couldn’t ask for a better care team! upfront, helpful, proactive. Couldn’t ask for a better care team! More
just was introduced to Amanda so no real contact yet and no service needed yet no service needed yet More
The service department runs like a well-oiled machine. Very efficient and very courteous staff. Very efficient and very courteous staff. More
I have chosen this Subaru for many reasons but they continue to treat me well. continue to treat me well. More
Service Department front staff is always excellent; cordial and explain what service was or will be done. Alas, seems techs could do better job of multi point inspections. Citing just one example: we'v cordial and explain what service was or will be done. Alas, seems techs could do better job of multi point inspections. Citing just one example: we've realized techs were not accurately adjusting tire pressure to vehicle specs & we had to leave pressure our of two tires after last visit. Initially thought it was a one off from recent appointment but upon looking at prior service reports, could see they repeatedly did not accurately list factory spec PSI for front vs back tires. Hope this improves going forward. More
I'm writing about Morgan and the service department. Excellent service. Polite, competent, and very helpful, and the work begins and ends on time. Service like this is the envy of other dealership's Excellent service. Polite, competent, and very helpful, and the work begins and ends on time. Service like this is the envy of other dealership's service departments. The excellent service keeps my coming back! Your ratings below should have a category of EXCELLENT, not just Very Good. More
Meets our needs, professional, responsive, and friendly. We like having a loaner car when we have a long service We like having a loaner car when we have a long service More
It is a pleasure to deal with Morgan and the Brattleboro Subaru service department. They are efficient, very clear about what is happening and respond immediately to questions. They make it easy to borrow Subaru service department. They are efficient, very clear about what is happening and respond immediately to questions. They make it easy to borrow a vehicle rather than spending time waiting for longer repairs. Overall very friendly and efficient. More
Shawn needs to learn how to talk to his customers. Will never use this service department again. I have never been talked down to by anyone at a dealership so badly, very disappointing. Will never use this service department again. I have never been talked down to by anyone at a dealership so badly, very disappointing. More
Morgan, Jordan and Amanda are always very professional and courteous. I look forward to my next interaction with them. and courteous. I look forward to my next interaction with them. More