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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,000 Reviews
Call Service Center (802) 251-1000

1,000 Reviews of Brattleboro Subaru - Service Center

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November 16, 2022

Just purchased my 2023 Outback from Brattleboro Subaru. The transaction was very professional handled at every step. John McClean went out of his way to make sure every detail was taken care of. Best deale More

by drbushwack05358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Brattleboro Subaru responded

Hey there! Thank you so much for your kind and honest review. You are a pleasure to serve! Congratulations on your 2023 Outback, that is one sweet ride! John is an excellent salesman and will always ensure your wants and needs are taken care of. Once you need a service, just give us a call and we can easily set up an appointment for you! We look forward to your next visit!

November 16, 2022

Why are your commercial all about being a dog friendly company but they are not allowed in your rentals. More

by nancyandtoddolson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bacigalupo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Brattleboro Subaru responded

Nancy and Todd, we appreciate your feedback. We are 100% pet friendly at our dealership, inside and out. We love visiting and meeting our customer's animals and giving them water and treats to make their day. The reason we do not allow pets in our rentals/loaner cars is for a variety of reasons. Plenty of our other customers have pet allergies, pet dander is not always visible to the human eye and pet hair is extremely difficult to get out of the cars, we want to be accommodating for all our customers when we can, and ensuring their safety health-wise becomes a priority. In addition, we cannot guarantee that pets will not damage the inside of our vehicles, i.e. scratches, soiling, etc. and it is easier to avoid that possibility all-together. Last but not least, if there were an accident in one of our vehicles with a pet inside, we would be devastated if they got injured, or worse not only because we value pet lives, but also because it is a liability. We apologize for any inconvenience this may have caused you and hope you have happy and healthy days to come.

November 11, 2022

My husband and I were very impressed with our sales representive,Ian,that we ordered two new vehicles from him,and our friends each ordered a new vehicle from him....very satified....Ian went way above More

by psevrens62
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Findlay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2022 -

Brattleboro Subaru responded

Hey there! We are so happy to hear Ian could help you and your friends find the right car for you. He is an excellent salesman and will always go above and beyond! We look forward to seeing you in the future!

Nov 14, 2022 -

psevrens62 responded

Thank you so much,we are enjoying our new vehicles,and it was a pleasure dealing with all at Brattleboro Subaru.

November 10, 2022

They listen and take of what I need done. They don’t try to force upon me extra services. They make aware of any potential needs approaches. More

by lizandmia2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2022 -

Brattleboro Subaru responded

Hey there! Our service advisors are excellent. They genuinely care about you and your car's well-being. So if something is coming up they will for sure let you know! Safety is very important to us. We look forward to your next visit!

November 09, 2022

Very professional, helpful and friendly. Gets back to your promptly with answers to your questions. Highly recommend this dealership and our salesperson John. More

by patrozell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2022 -

Brattleboro Subaru responded

Hey there! John is an excellent salesman, he cares about your wants and needs and makes sure he is there when you need him! Thank you for passing the word along, we look forward to working with you in the future!

November 09, 2022

One of the best car shopping experiences I have had in a long time. Friendly, professional staff, they went above and beyond to meet my vehicle needs and wants. The place to go for your next Subaru! More

by kah2sns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Findlay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2022 -

Brattleboro Subaru responded

Hey there! Thank you so much for your kind and honest feedback. You are a pleasure to work with and we are happy to do what it takes to make sure you get what you want and need! We look forward to your next visit!

November 09, 2022

The customer service tech was very helpful and friendly. He went above and beyond to help me. More

by poppy548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2022 -

Brattleboro Subaru responded

Hey there! Jordan is an excellent service advisor to work with. He is kind, caring, and very knowledgeable. He will always make sure you are taken care of! We look forward to your next visit!

November 07, 2022

I brought the outback in for warranty service on one day and I got another appointment that day for two days later for an oil change and tire rotation. The car was clean as I had brought it in and Everyt More

by IAM4D88CAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2022 -

Brattleboro Subaru responded

Hey there! Thank you so much for your positive feedback. We are happy to serve you. Our service advisors want to make sure you are driving a car that is as safe as possible, so if there is anything that needs changing or fixing, they will let you know! We look forward to your next visit!

Nov 08, 2022 -

IAM4D88CAR responded

Your welcome!! Have a GREAT DAY!!!

November 05, 2022

It is always a pleasure dealing with the service department- their competence, courtesy and clarity make them easy to deal with More

by sacopans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Brattleboro Subaru responded

Hey there! Likewise, you are always a pleasure to serve! Thank you for your kind and honest words. Our service advisors are excellent at what they do, we are happy to hear you are having great experiences!

November 05, 2022

Service was prompt and friendly. One component was not done but the explanation was thorough. More

by Betsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Brattleboro Subaru responded

Betsy, thank you for your kind and honest review, we do what we can to ensure you and your car's safety. If we can do anything else for you, just give us a call! We look forward to your next visit!

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