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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,000 Reviews

1,000 Reviews of Brattleboro Subaru - Service Center

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December 19, 2022

Friendly staff, ease of making appointment . Stayed true to quote given. Explained all work done thoroughly. More

by neros75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Brattleboro Subaru responded

Hey there! Thank you so much for your positive feedback. Morgan is an excellent service advisor, she will make sure you are taken care of and are aware of any and everything. Honesty and transparency are what makes our service department the best! We look forward to your next visit!

December 17, 2022

Morgan is very efficient, courteous and communicative about everything that happens in service. They finished the car early More

by SKMORRIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Brattleboro Subaru responded

Hey there! Morgan is an excellent service advisor who's priorities are to ensure you are leaving in a safe car and ensure you are well-informed about the status of your vehicle. Sure is great when they finish early! We look forward to your next visit!

December 16, 2022

Great Service Department: accurate quotes, work done on time, clear explanations, friendly staff, nice waiting room. More

by PL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Brattleboro Subaru responded

Hey there! Our service department is excellent. they are kind, courteous, honest, and efficient! We are so glad you had a five-star experience! We look forward to your next visit!

December 15, 2022

December 2022: Completely inadequate certification inspection: worn-out summer tires (December, in VT!), mouse-chewed windshield washer hose, defective radio unit that cannot be reloaded /updated. More

by sara38
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Findlay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Brattleboro Subaru responded

Thank you for working with us and and allowing us the opportunity to make it right. See you in the Spring-Luke Higley

December 15, 2022

I am very satisfied with the service of the dealership side and the service department. Everyone that I have dealt with i8s very kind, courteous. Very pleased with the service. More

by judyvaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Chiesa
Dec 19, 2022 -

Brattleboro Subaru responded

Judy, thank you so much for your positive review! Our team takes their jobs very seriously, they want to make sure you are leaving in a safe car and a car that is best for your needs. They are all genuinely kind and care about your well-being! If there is anything else we can do for you, just give us a call! We look forward to your next visit!

December 15, 2022

We had a great experience purchasing our 4th Subaru Outback. Our salesman was Billy B. And he was great. Definitely be back when the time comes. More

by riegert5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sciacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy B
Dec 19, 2022 -

Brattleboro Subaru responded

Hey there! We are so happy you had such a great experience buying a car with us. Congratulations on your Outback! Super exciting, great car! Thank you for your loyalty, Billy is an excellent salesman and will go above and beyond to make sure you are getting what you need! We look forward to working with you in the future! Next time your car needs a service, just give us a call and we can easily schedule a service appointment for you!

December 15, 2022

Christian, the salesman was very helpful. I knew that I wanted a 2023 Crosstrek. He was helpful in finding the model and color that I wanted. He also explained all the technology on the ca More

by PBURACZYNSKI
Recommend Dealer
Yes
Employees Worked With
Christian Chiesa
Dec 19, 2022 -

Brattleboro Subaru responded

Hey there! Christian is an excellent salesman. He will help you find what you want and what is best for your needs! Our salesmen will make sure all your questions are answered and you know how to use the technology in your car before you leave! If there is anything additional that was missed, do not hesitate to call! We would love to sit with you and help you learn! A spotless dealership makes for a happy and healthy environment! We look forward to your next visit!

December 12, 2022

I am thrilled to have moved to Brattleboro where the Subaru Service Center is so pleasant and responsive More

by patriciasantenello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Brattleboro Subaru responded

Patricia, thank you so much for your positive review! We are so happy to learn you enjoy Brattleboro and our exceptional service center. You are a pleasure to serve! We look forward to your next visit!

December 10, 2022

Always a pleasure to work with the service team at BS! Consistently friendly, helpful courteous and very knowledgeable - from the writers to the techs - are the reason I keep coming back. More

by SCOTT@FROGMEADOW.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Findlay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian (service tech) gets 5 stars too
Dec 12, 2022 -

Brattleboro Subaru responded

Scott, great to hear from you! We are so happy you had such an impactful experience with our service team. They are all so generous and genuinely caring about you and your vehicle. We are always happy to see you when you come, thank you for your loyalty, Scott. We look forward to your next visit!

December 10, 2022

Very courteous and easy to work with. I was given a loner car which made the service very easy. More

by whitfoote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Brattleboro Subaru responded

Hey there! Great to hear from you! Loaner cars are super helpful for those busy days! If there is anything else we can do for you, just let us know! We look forward to your next visit!

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