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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,000 Reviews

1,000 Reviews of Brattleboro Subaru - Service Center

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January 13, 2023

Thank you, Paul for the excellent service buying my used Outback Subaru. Paul was polite, friendly, knowledgeable and easy to work with. I would recommend Brattl eboro Subaru to anyone buying a new or used More

by joey4088
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Sucharzewski
Jan 16, 2023 -

Brattleboro Subaru responded

Joey, great to hear from you! Congratulations on your Outback! Great car, especially in this winter weather! Paul is an excellent salesman and will make sure you get a car that is best for you and your needs. Morgan is an awesome service advisor who will take care of you and your car as best as she can! Thank you for passing the word along, we look forward to working with you in the future!

January 07, 2023

Polite, fast and efficient. A pleasure to work with. Easy to get an appointment that worked for me. More

by djheberlein2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Brattleboro Subaru responded

Hey there, great to hear from you! Amanda is an excellent service advisor, we will make sure you are in and out as soon as possible! If there is anything else we can do for you, just let us know! We look forward to your next visit!

December 30, 2022

Great service! Nice people! Convenient location! The waiting room needs to be updated… Not pleasant! More

by WBCONANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Brattleboro Subaru responded

Hey there! Thank you so much for your feedback, we would love to hear more about what you think we should do with our waiting room! We are always looking for ways to make the waiting experience comfortable and convenient. Give us a call! 1(802)251-1000, we look forward to hearing from you!

December 28, 2022

I needed a repair quicker than my local dealer offered and was in within 24 hrs. Service advisor gave me some information about my warrantee coverage over the phone that was especially helpful. In the ins More

by SICKLESCATHERINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Brattleboro Subaru responded

Catherine, great to hear from you! Sounds like you've found your place to be! Our service advisors are excellent, they make sure everyone knows everything they need to about the safety of their vehicle. They respect everyone and their vehicles and genuinely care about your well-being. You are a pleasure to have here and you are always welcome back! Thank you for passing the word along! We look forward to your next visit!

December 26, 2022

Brattleboro Subaru is the best car service shop that I have ever went to. I have been going here since I bought my Subaru 3 years ago. They are always very clear with what has to be done and what it will More

by dumasmyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Brattleboro Subaru responded

Hey there! Our service advisors are excellent. They always make sure you are leaving in a safe vehicle, and if something that comes up that can wait, they will let you know! Thank you for your loyalty, you are a pleasure to have in. We look forward to your next visit!

December 21, 2022

Found a problem on service call, got new part and repaired a week later. I had a loaner car until it was repaired. HOPE THESE ARE ENOUGH WORDS. I used to be able to answere questions w/o all thes More

by pfggreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Brattleboro Subaru responded

Hey there! We are so happy we were able to get that fixed so soon for you. Sometimes it is so nice and convenient to have a loaner car! We would like to apologize for the extra requirements you had to meet to post this review, unfortunately we don't get to choose a word limit and password requirement, hopefully it was not too difficult to set up! Thank you for your patience and we hope you have a great holiday season, we look forward to your next visit!

Dec 23, 2022 -

pfggreen responded

Sometimes, progress and new requirements from companies can be a pain.

December 20, 2022

They are the best team we ever worked with for our vehicles. Jordan is an Allstar!! Denise More

by denisecote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Brattleboro Subaru responded

Denise, great to hear from you! Jordan is an excellent service advisor to work with. Our service advisors genuinely care about you and your car's well-being. If there is anything else we can help you with, please let us know! We look forward to your next visit!

December 20, 2022

professional service nice comfortable waiting room. Clear communication from the service manager and no surprises. Will take my car back to have future service completed on my car. More

by carolc317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Brattleboro Subaru responded

Carol, great to hear from you! Our service department is excellent. Honesty and transparency is super important, and the easiest way to conduct business. Thank you for your loyalty, you are a pleasure to serve! We look forward to your next visit!

December 20, 2022

Excellent, prompt, efficient service department. Comfortable waiting area. A bit high priced but worth it as I believe they are trustworthy and keep me and my car safely on the road! More

by PMBEUVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Findlay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Brattleboro Subaru responded

Hey there! Thank you so much for your kind and positive thoughts. Our service advisors are excellent and do their best to make sure you aren't waiting longer than you need to be! We value trust and honesty, because our priority truly is to ensure the wellbeing of you and your car. We want to make sure you leave here in a safe vehicle. We look forward to your next visit!

December 19, 2022

Absolutely the best service in the tri-state area. I bought my car here because of the service department and I have never been disappointed! From sales to service this is a first class operation. Re More

by bm2hart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Brattleboro Subaru responded

Hey there! Thank you so much for your kind and honest words. Our service department is excellent and loved by many! We are so happy to hear you've always had great experiences with us. Thank you for your loyalty, respect, and honesty. Customers like you are the reason we love what we do! We look forward to each and every visit!

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