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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
999 Reviews

999 Reviews of Brattleboro Subaru - Service Center

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April 15, 2023

The job was not finished the first time because someone forget to reset the sensors on my tires but these things happen so no problem. When I came back, they got me right in and fixed the problem promptly, More

by lsandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Brattleboro Subaru responded

Sandy, we appreciate your positive feedback! We apologize for your vehicle needs not getting taken care of the first time around but are so glad you chose us to fix it for you! We hope we can make your next visit better and we look forward to seeing you in the future!

Apr 17, 2023 -

lsandy responded

No problem at all - a minor inconvenience. It doesn't take away at all from your great service

April 12, 2023

I was in for 60,000 mile service. Staff was courteous and helpful. Tires were new so no rotation at my request. Brakes were checked and I was told they were good and only 1/2 worn, bu More

by dcmorton74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Brattleboro Subaru responded

Thank you for your feedback. We apologize for the inconvenience in your last visit with us. My managers have tried to get ahold of you, is there another number we can try to get ahold of you at? Please feel free to reach out to us so we can fix this for you! Thank you and have a great day! Jady Lohnes Digital Marketing Manager (802) 251-1000 Ext. 141 Brattleboro Subaru 1234 Putney Rd Brattleboro VT 05301

April 11, 2023

Had a good experience everyone we worked with was very friendly. We went for an Outback and came home with a Forester Touring with more headroom very happy. We didn't feel pressured into buying anything. More

by ggc2355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Brattleboro Subaru responded

Jackie, thank you so much for your positive feedback! Forester's are great and we are thrilled to hear that you are happy about your purchase of one! Thank you so much for choosing to do business with us and we look forward to seeing you in the future!

April 10, 2023

Back in February, when my 2011 Forester succumbed to rust, I bought a 2016 Forester from Brattleboro Subaru. I love the car but after I bought it two problems developed. The horn and the driver’s side More

by kirkwassmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Chiesa
Apr 11, 2023 -

Brattleboro Subaru responded

Kirk, thank you for your feedback! We are so sorry that you had those issues but glad we could get them fixed for you and get you back on to the road safely! Thank you for choosing Brattleboro Subaru to do business with!

April 07, 2023

From CT, driving through VT, had low tire pressure and noticed a bubble in side of tire. Dropped car off after hours with a note. Amanda called early the next morning, was able to find the oddball brand o More

by MORASCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Brattleboro Subaru responded

Thank you so much for your positive feedback! Our top priority is to get our customers back out on the road safely! Thank you for choosing us to do business with!

April 06, 2023

Great staff amazing helpful to whatever your needs are listen to what you want and work hard to meet you their sales people re helpful and professional. And rob is exceptional when trying to sell them a v More

by Happycustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sciacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Winslow
Apr 07, 2023 -

Brattleboro Subaru responded

Thank you so much for your positive feedback! We want to make our customers feel as stress-free and comfortable as possible! Thank you for choosing us to do business with and we look forward to seeing you in the future!

April 05, 2023

Great service in every way. Fast response, on time, clear about costs from the start, nice waiting area, good people. More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Findlay
Apr 07, 2023 -

Brattleboro Subaru responded

Julie, thank you for your positive feedback! We appreciate your business and look forward to seeing you in the future!

April 03, 2023

Staff is very friendly and helpful. All potential cost associated with service was communicated clearly and upfront. More

by gpm68
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Brattleboro Subaru responded

Thank you so much for your positive feedback! Our service team will always lay out everything their customers need to know so then you can feel safe and knowledgeable in your vehicle! Thank you so much for choosing to get your service done with us and we look forward to seeing you in the future!

April 03, 2023

I always felt that Rob Winslow was a person, that understood my situation and needs. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Rob Winslow
Apr 05, 2023 -

Brattleboro Subaru responded

Beth, we appreciate your feedback! Rob is a great guy and employee, and will always put his customers needs first! Thank you for choosing us to do business with!

April 01, 2023

This is the best place to purchase a vehicle! ! Everyone that I dealt with was super friendly and so low key. Paul was friendly, knowledgeable and listened to me. He has followed through on the o More

by Twilla L. Holden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Sucharzewski
Apr 03, 2023 -

Brattleboro Subaru responded

Twilla, thank you for your positive feedback! We are very glad to hear that Paul took care of you so well and got your issue resolved as quick as possible! Our customers are our first priority! Please reach out if we can be of any more assistance!

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