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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,042 Reviews

1,042 Reviews of Brattleboro Subaru - Service Center

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January 15, 2025

Morgan was great. . But was disappointed when it came time to pick up my car it wouldn’t start, once it was started, and started driving a couple miles down the road More

by telect710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bacigalupo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Brattleboro Subaru responded

Thank you for taking the time to leave us your feedback about your experience with us. We aplogize those things happended to you and we will make sure something like that does not happen again. We hope to get another chance for your business! Take care!

January 09, 2025

Very professional, courteous and communicative. It was a pleasure dealing with the service staff. I was new to this facility. More

by BELDEN37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Brattleboro Subaru responded

Thank you so so much for leaving this feedback about your experience with our service department! We are so happy to hear that you had such a great forst experience with us! Thank you for choosing us for your automotive needs and we look forward to hopefully seeing you in the future!

January 08, 2025

Was a bit disappointed, 1st the day I was supposed to pickup car my battery was dead, finally got going and realized I was almost out of gas, I little further TPMS light came on and after replacing 2 s More

by telect710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bacigalupo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Brattleboro Subaru responded

Thank you for taking the time to leave us feedback about your experience. We apologize that this happened to you, we can assure you our certified service technicians did all of the services that were supposed to be done to your vehicle and more. We truly appreciate you choosing us for your automotive needs and we hope to still see you in the future.

January 06, 2025

Very polite and wait time was great too . The wait room was comfortable with great beverages and snacks. More

by gracehair7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Brattleboro Subaru responded

Grace, thank you for taking the time to leave us this great feedback about your experience with us, we truly appreciate it! Thank you so much for choosing and trusting us for all of your automotive needs and we look forward to seeing you in the future!

January 03, 2025

Jordan was very professional. Communicated through the process. Let us know what we needed for future services but didn't act pushy More

by mhbrooks2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Brattleboro Subaru responded

Thank you for taking the time to leave us your feedback about your experience with Jordan and our service team! We are thrilled to hear that you had a great experience and we appreciate you choosing us for your automotive needs! We look forward to seeing you at your next visit with us!

January 02, 2025

Friendly, courteous staff. Work (summer tires off, winter tires on ) took longer than expected, but I was thoughtfully compensated for the delay. More

by SARAH_WALDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Brattleboro Subaru responded

Sarah, thank you so so much for this feedback. We apologize the service done to your vehicle took a little longer than expected, we will strive to do better in the future for your next visit! Thanks for choosing us for your automotive needs and we look forward to seeing you at your next visit!

January 01, 2025

They have provided great service for years. Service managers are knowledgeable and courteous. Planning and scheduling are good. All around satisfaction. More

by laird.cummings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Brattleboro Subaru responded

Laird, thank you for taking the time to leave us a fantastic review about your experience with our service department! Thank you for choosing us for your automotive needs and we hope to see you in the future!

December 31, 2024

The service department staff is always helpful, friendly, and accommodating. I also trust that Brattleboro Subaru doesn't try to push unnecessary repairs. More

by SUSANNE.SUSANNESCHMIDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Brattleboro Subaru responded

Susanne, thank you for taking the time to leave us such great feedback about your experience with our service department! We are so thrilled to hear that you had such a great experience with us! Thank you for choosing us for your automotive needs and we look forward to seeing you in the future!

December 28, 2024

Prompt, efficient, friendly and helpful. Service needs taken care of. Happy with the outcome. Will be back. More

by smmindel
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Brattleboro Subaru responded

Thank you so much for taking the time to leave us your feedback about your experience with us! We are so happy to hear that you had everything taken care of in a timely manner as that's our hope for all of our customers! Thank you for choosing us for your automtoive needs and we look forward to seeing you in the future!

December 27, 2024

Very helpful and polite! Takes the time to go over everything with your car and get you on the road again! More

by RACHIEJONES90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Brattleboro Subaru responded

Thank you so much for taking the time to leave us such a fantastic review! We are so happy to hear that your visit with us was extraordinary! Thank you for choosing us for all of your automotive needs and we look forward to seeing you at your next visit!