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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
999 Reviews

999 Reviews of Brattleboro Subaru - Service Center

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October 18, 2023

Very impressed Brattleboro Subaru did excellent job once again !! When arrived there was lot of excitement fire alarm was going off everyone exited building . Waiting for fire department to arriv More

by chris_miltronics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of his name very nice gentleman who assist me when arrived
Oct 20, 2023 -

Brattleboro Subaru responded

Chris, thank you for the positive review about how your experience was with our service team! Thankfully there was not a real fire and it was just a drill! Thank you for being patient with us as that was happening during your visit and we are happy to hear that our service team still took care of you so well outside while everyone was waiting to be let in! Thank you for choosing Brattleboro Subaru and we look forward to seeing you in the future! Hopefully the fire alarms won't be going off the next time!

October 16, 2023

Clear communication, regular updates, adequate information provided to make decisions, accurate cost estimate, no pressured up-sell effort More

by DAVID.GRUPPO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Brattleboro Subaru responded

David, thank you so much for the kind words about our Service Department! We are so glad that you had an extraordinary experience with us as that is our goal for each customer to have! Thank you so much for choosing Brattleboro Subaru for all of your automotive needs and we look forward to seeing you in the future!

October 14, 2023

First time at your service center, and I was happy with my experience, Look forward to my next visit More

by SCREAMNEAGLE9280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Brattleboro Subaru responded

Thank you so much for such a great review about your first experience with us! We are so happy to hear that it went well and we hope that continues at each visit in the future! Thank you so much for choosing Brattleboro Subaru for all of your automotive needs and we look forward to seeing you in the future!

October 13, 2023

Everything was done as promised. Both the price and the explanations were reasonable and convincing. More

by fmargolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Brattleboro Subaru responded

Thank you so much for leaving such a great review about your experience with us! We are so thrilled to hear that it was everything you were expecting! Thank you so much for choosing Brattleboro Subaru for all of your automotive needs and we look forward to seeing you at your next visit!

October 11, 2023

warranty work which wasn't found the first time I went in for a smell, so I had to go back a second time then the catalytic converter was found as bad. More

by blueyeqq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Brattleboro Subaru responded

Thank you for taking the time to leave a review about your 5 star experience with us! We hope that this issue with your vehicle was resolved by our Service team! If you have any questions or concerns, please reach out to us at (802) 251-1000!! Thank you for choosing Brattleboro Subaru for your automotive needs and we hope to see you in the future!

October 04, 2023

Very pleased with the service as always. Was treated like family a very positive atmosphere I never feel like I'm being taken advantage of. The technician working on my vehicle was extremely More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Brattleboro Subaru responded

Albert, thank you so much for such a GREAT review! We are so happy to hear that you had such a great experience with our Service Department! We always put our customers first to make sure you know everything about your vehicle so you can feel safe driving out of here! Thank you so much for choosing Brattleboro Subaru for all of your automotive needs and we look forward to seeing you at your next visit with us!

October 02, 2023

Everything was fine and the visit didn't take too long. They addressed all my concerns. More

by escott3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Brattleboro Subaru responded

Thank you so much for such a great review! We are thrilled to hear that our service team took care of all of your concerns. Thank you for choosing us for all of your automotive needs and we look forward to seeing you at your future visit!

September 29, 2023

The Brattleboro Subaru team has been great with all services on my car. Morgan is a pleasure to work with and is very helpful in scheduling a time and providing a courtesy vehicle. More

by TJS720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Brattleboro Subaru responded

Thank you so much for the positive feedback about your experience with us! We are so happy to hear that Morgan took care of you so well during your visit with us! Thank you for choosing us for all of your automotive needs and we look forward to seeing you at your next visit!

September 27, 2023

Great price, sales was a gem to work with, looking forward to checking out their service department More

by amykulczyk
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Diak
Sep 28, 2023 -

Brattleboro Subaru responded

Amy, thank you so much for such kind words about our Sales team! We are so thrilled to hear that your experience went so well! You are going to love our Service Department as well!! We are all one big family here at Brattleboro Subaru and all have the same goal everyday and that is to make our loyal customers like you, feel welcome and happy with your experience at every visit! Thank you so much for choosing us for all of your automotive needs and we look forward to seeing you in the future!

September 27, 2023

The staff I'd very friendly and easy to talk to. It's been a pleasant experience so far. More

by jodyg11
Recommend Dealer
Yes
Employees Worked With
Ian Findlay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Brattleboro Subaru responded

Jody, thank you so much for such a great review! We are happy to hear that you have had a great experience with us! Thank you so much for choosing Brattleboro Subaru for all of your automotive needs and we look forward to seeing you at your next visit!

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