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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
999 Reviews
Call Service Center (802) 251-1000

999 Reviews of Brattleboro Subaru - Service Center

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November 30, 2023

Confidence without pressure from the staff Competent analysis and options presented and good communication and respect. More

by RUFUSCHAFFEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Brattleboro Subaru responded

Thank you so much for the 4 star review about your experience with our sales team! We are thrilled to hear that you had such a great one! Thank you so much for choosing us for all of your automotive needs and we look forward to seeing you in the future!

November 24, 2023

Amanda went above and beyond to try to remedy my Starlink issue. My only issue with service is just about every time I bring my car in for service it needs to be there all day. Since I come from Albany, NY More

by bousch58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

Brattleboro Subaru responded

Thank you for the 4 star review about your experience with us, we apologize that some appointments take longer than others but that is the reasoning behind giving out loaners for our valued customers like you to use while service is done. We appreciate your patience with us and for choosing us to do your service! Thank you so much and we look forward to seeing you in the future!

November 23, 2023

Amanda and the Brattleboro dealership have been so kind and welcoming - I trust their expertise and that they are taking good care of my vehicle! More

by meghanedoherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2023 -

Brattleboro Subaru responded

Megan, thank you so much for the 5 star review about your experience with Amanda and our service team! We are thrilled to hear that they took care of you so well! Thank you for choosing and trusting us! We look forward to seeing you in the future!

November 20, 2023

This dealership has quickly responded to my situation with courtesy and expertise when I needed them. More

by OMAOPA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Brattleboro Subaru responded

Thank you so much for the 5 star review about your experience with our service team! We always will put our customers needs first and make sure you get back on the road as quickly and safely as possible! Thank you so much for choosing us for your automotive needs!

November 20, 2023

They are very friendly and helpful. Nice area to wait for your car. Easy to get to and back out again. More

by ssschreiber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Brattleboro Subaru responded

Thank you so much for such a great 5 star review about your experience with our service department! We are happy to hear that you enjoyed the waiting area and the service you received! Thank you so much for choosing us for all of your automotive needs and we look forward to seeing you in the future!

November 17, 2023

John McClean is a very outstanding salesman he has patience and will work with you the company is fantastic. Very friendly atmosphere. More

by beckdlynn
Recommend Dealer
Yes
Employees Worked With
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Brattleboro Subaru responded

Becky, thank you so much for such a great review about your experience with John! We are lucky to have John as a part of our sales team as just like you said, he is an outstanding salesman! We are so thrilled to hear that he took care of you so well and we hope you enjoy your new vehicle! Thank you so much for choosing us for your automotive needs and we look forward to seeing you in the future!

November 16, 2023

The staff is helpful, friendly and provides good feedback while the service work is done promptly and professionally. More

by INGALLS.BILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Brattleboro Subaru responded

Bill, thank you so much for the 4 star review about your experience with our service team! We are glad to hear that everything went well and we look forward to seeing you in the future! Thanks for choosing us!

November 13, 2023

Great service. Very friendly staff. Although my appointment was at 10am on a Tuesday for a tire change and inspection. I didn't get to pick it up until the next da More

by darylpillsbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Brattleboro Subaru responded

Daryl, thank you so much for this amazing 5 star review! We appreciate you being patient with us, we were very understaffed the day of your visit. We are happy to have such a loyal customer like you always choosing us for your automotive needs and we look forward to seeing you at your next visit!

November 07, 2023

PROMPT EFFICIENT SERVICE. THANKS. However, I take issue with being forced to write 15 words in this box (or else I'm prevented from hitting "submit"). I already said what More

by meridiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Brattleboro Subaru responded

Thank you for your 5 star review! We apologize that 15 words is the criteria for these services but we appreciate you taking the time to leave one for us because we love to hear how everyone's personal experience went while visiting with us! Thank you for choosing us for all of your automotive needs and we hope to see you in the future!

November 06, 2023

My experience with Brattleboro Subaru was outstanding, especially with the support I received when purchasing a new car from Ian Findlay. More

by drcaroltolman
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Findlay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Brattleboro Subaru responded

Thank you so much for taking the time to leave such an incredible review about your experience with us! We are so happy to hear that Ian took care of you so well and got you what you wanted! Thank you so much for choosing Brattleboro Subaru for all of your automotive needs and we look forward to seeing you in the future!

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