Brattleboro Subaru - Service Center

Always receive excellent service, and everyone there is pleasant and helpful with any questions. The waiting room is also comfortable. pleasant and helpful with any questions. The waiting room is also comfortable. More

They are always professional and great to work with. And their help sticks around so they must be doing something right in this day and age 👍well done ! And their help sticks around so they must be doing something right in this day and age 👍well done ! More

Amanda was really easy to work with and very accommodating. I always have a great experience working with Amanda. accommodating. I always have a great experience working with Amanda. More

Amanda Crosby is AMAZING! !!! My family and I were on a trip when we found ourselves 2 hours from home and only half way to our destination when we encountered car trouble with !!! My family and I were on a trip when we found ourselves 2 hours from home and only half way to our destination when we encountered car trouble with our Subaru Ascent. We were lucky enough to experience the trouble only 3 miles from the Brattleboro dealership. I pulled in to the lot and went to the service counter where Amanda greeted us. I explained to her that we were on a family trip and were experiencing trouble and didn't feel safe continuing in our car. Rather than tell us oh well there is nothing we can do to help, Amanda listened to our problem, quickly got us in a loaner vehicle and over the next two weeks stayed in constant contact with us regarding the issues with our Subaru. She genuinely seemed to care! I have worked at 3 different dealerships over the past 15 years and have seen how some service departments work. I have seen customers be refused loaners because they didn't buy their car there. I came in skeptical of a quick solution and left beyond satisfied with a lasting impression on me. I can't thank Amanda enough for helping us! She saved our family trip and Brattleboro was able to fix the problem with our vehicle. This same vehicle had been taken to our local Subaru dealer with the same concerns several times over the last couple of years and they were either not willing to dig deep to find the problem or didn't care. Amanda, Thank you from the bottom of our hearts! You were our savior in our time of need. I wish there was more I could do to recognize your help, positive attitude and willingness to help someone in trouble! I may live 2 hours north of Brattleboro Subaru but I will recommend anyone and everyone I know that needs good service or a new Subaru to visit you guys. If every employee at the dealership cares only half as much as Amanda I know they will be in great hands. Thank you again, I will always remember what you did for us! More

I have had nothing but great service with everyone here. great customer service all around great customer service all around More

Very pleasant and professional to do business with. I especially enjoyed working with Ms Dow she was so friendly and knowledgeable. Thank you. I especially enjoyed working with Ms Dow she was so friendly and knowledgeable. Thank you. More

always helpful and gives you all the information needed to make decisions. Love our Subaru to make decisions. Love our Subaru More