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Braman BMW Miami - Service Center

Miami, FL

4.4
894 Reviews
Call Service Center (786) 577-5220

894 Reviews of Braman BMW Miami - Service Center

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March 10, 2025

The service of the dealer and my advisor Juan Igarza was excellent. I highly recommend this place More

by Maria Toro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Igarza
Report | Print
Mar 11, 2025 -

Braman BMW Miami responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Maria, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 10, 2025

Ben Ferrer is wonderful. Always helpful and knowledgeable. He has been my advisor for several years now. More

by BEACHMICKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ferrer
Report | Print
Mar 11, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ben and our team, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 09, 2025

I was very pleased with my service visit to change a flat tire and for a recall. The service advisor Mr. Alvarez was great. More

by ILSACORR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Mr. Alvarez
Report | Print
Mar 10, 2025 -

Braman BMW Miami responded

Thank you for the kind words for Mr. Alvarez and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 08, 2025

You have a very efficient , attentive and hospitable team . They took great care of me and my car Thank you More

by ANAINES143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Mar 08, 2025 -

Braman BMW Miami responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 08, 2025

From beginning to end, my experience was great. Lester was a great help and very communicative and Ivan clearly explained the completed status of the repairs on my car. Overall, everything was bett More

by Isabel Moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Romero (Five Stars)
Report | Print
Mar 08, 2025 -

Braman BMW Miami responded

Isabel, Thank you for the kind words for our service department! We look forward to sharing your compliments with Lester and our team. Please don't hesitate to let us know if we can be of further assistance. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 07, 2025

Excellent customer service. . great professionalism.. Highly recommend Brahmans dealer .. Harvey Gonzalez has been our service advisor and we are very pleased More

by Armando Navarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Gonzalez
Report | Print
Mar 07, 2025 -

Braman BMW Miami responded

Thank you so much for your excellent review, Armando! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman BMW Miami to be a positive one. Please don't hesitate to reach out if you need anything else. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 07, 2025

Jose - my service rep - was professional, empathetic and knowledgeable! He made for an excellent experience More

by Spero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Mar 07, 2025 -

Braman BMW Miami responded

Thanks for sharing about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 07, 2025

I received exceptional service marked by attentiveness, professionalism, and a genuine commitment to customer satisfaction. Every detail was handled efficiently, with clear communication and a willingness More

by BENTZIJACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Fehrer
Report | Print
Mar 07, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 07, 2025

By far the most professional and attentive to my needs and always there to solve problems. More

by JOEL64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maruf Dib Muchallah
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Mar 07, 2025 -

Braman BMW Miami responded

Thank you, Joel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 07, 2025

Excellent serves and very honest and knowledgeable I would recommend him to friends for sure More

by JPELAEZ80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neikeends Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osvaldo Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleverton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Matus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Faria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maykel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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