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Brad Manning Ford

DeKalb, IL

4.3
102 Reviews

402 Manning Dr.

DeKalb, IL

60115

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102 Reviews of Brad Manning Ford

July 28, 2013

Very friendly and easy to work with. We were treated with respect and we didn't feel like we were pressured or lied to to get a sale. They answered all of our questions in a friendly and polite manner. More

by lonewolfwill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Manning, Jeff Connor
July 20, 2013

Brad Manning has been servicing my Fords for several years now and I just purchased a 2013 Escape from them. I could write several paragraphs but the bottom line is simple: Sales: Best in class S More

by mwhayden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Curtis
July 12, 2013

Manning ford is a great dealership I wouldn't buy from anywhere else. Everyone is very friendly and always willing to help especially Jerry in parts. He went above and beyond to make sure I was taken More

by fusion0904
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Haeffner
July 11, 2013

I came in for an oil change and was very pleased with my service. I had to call back about a rebate and Patrick Manning followed through and got it worked out for me, which I greatly appreciated! More

by blake202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Manning
June 22, 2013

Excellent dealership from the top down. Friendly, helpful and knowledgable. One of the most stress free car purchases I have ever gone through. Salesperson was very helpful and really paid attentio More

by Bigboat34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Conner, Jeff Connor
May 07, 2013

I took our 2003 Ford Escape SUV in because the check engine light came on and the car was having problems shifting. I was sure that there would be a transmission issue, but the woman who staffed the se More

by r10drd1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A woman at the service dept desk
April 11, 2013

bought 17,000 $ used car. only one set of key fobs came with it. ask mr. manning to go in half of new fob. he refused. lost my business over less than 100 %. not to smart. More

by mikesriding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
mr. manning
Jul 11, 2013 -

Brad Manning Ford responded

Mike, I think you are being a little unfair in your review. You were told before purchasing the vehicle that we only had one key and we would attempt to contact the previous owner to see if they had a second key. I asked you if having one key was a deal breaker before the purchase of the vehicle and you said no. That is why I think it is unfair to give us a negative review. We disclosed the vehicle had only one key before purchasing it, not after. Sincerely, Ben Manning Sales Mgr Brad Manning Ford

March 02, 2013

Had personalized individual attention during our shopping experience and also continued with purchase and instruction regarding our new Ford Flex. Had great follow up from Jeff Connor and feel we can contac More

by Penalan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Bicos and Jeff Connor, Jeff Connor
January 08, 2013

I brought in my car for some body repair work last year. The service department ordered the parts and actually had my car done ahead of schedule. Great work guys! More

by ksass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service dept/Tim
December 23, 2012

Have always taken care of any problems without question would never work with any other dealer have always given us a great deal Thank You! This is the third unit purchased More

by Berens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff connor, Jeff Connor
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