Bozard Ford Lincoln

I found the style of vehicle I was looking for online. Went in to check it out, figuring that if it was still there then I'd definitely have to give it some serious thought. After the test drive, and goi Went in to check it out, figuring that if it was still there then I'd definitely have to give it some serious thought. After the test drive, and going through my mental list of what I wanted in a vehicle for myself, I couldn't pass it up. The staff was extremely helpful and friendly. Made the final decision to purchase the vehicle an easy one. Thanks you for the pleasant experience. More

John Moon and Tom Krell were easy to work with. Since I live in Orlando, about 120 miles away, it was important that we have all of the negotiations worked out BEFORE we came north to St. Augustine. Every live in Orlando, about 120 miles away, it was important that we have all of the negotiations worked out BEFORE we came north to St. Augustine. Everything was as promised, and when I found out that there was an extra incentive for buying on Memorial Day weekend, I also found that Tom Krell had already left me a voicemail letting me know it as well. I would highly recommend Bozard Ford, and am confident that they will stand behind the sale with reliable support. More

Ricky went beyond in customer service to get me into Ricky went beyond in customer service to get me into The right car for me. I will recommend him to all my friends who are looking for a vehicle!!! Ricky went beyond in customer service to get me into The right car for me. I will recommend him to all my friends who are looking for a vehicle!!! More

Great customer service it was a pleasure working with Henry and TJ. You are very lucky to have these employees and you must be good to them for them to be like this.. Henry and TJ. You are very lucky to have these employees and you must be good to them for them to be like this.. More

Dear Sirs, I absolutely could not have had better customer service. Mr. Galbraith is truly an asset to your company. I will be recommending him and Bozard Ford to all my friends and co workers! customer service. Mr. Galbraith is truly an asset to your company. I will be recommending him and Bozard Ford to all my friends and co workers! More

From the time we step out of our car to the finalizing of the deal, the experience was a pleasure. Luis and AJ was very friendly and helpful during our time at Bozard. I will greatly recommend our family and the deal, the experience was a pleasure. Luis and AJ was very friendly and helpful during our time at Bozard. I will greatly recommend our family and friends when looking for a vehicle to come to Bozard for the great service. More

This is my second purchase at Bozard Ford. I enjoyed the friendly relaxed atmosphere. My questions were answered and their was no unwanted pressure. I have been searching for the right Ford dealer in the J friendly relaxed atmosphere. My questions were answered and their was no unwanted pressure. I have been searching for the right Ford dealer in the Jacksonville area and have found it. Please do not change. More

No hassle. Exactly what the add offered. No playing games as we got to compromise very quickly on what "we the customer" asked and expected. Very pleasant experience with David Siekierski, the sales person, as we got to compromise very quickly on what "we the customer" asked and expected. Very pleasant experience with David Siekierski, the sales person, as well as with TJ in financing. In fact, we even got a better rate than my bank USAA. Very satisfied! More

I've dealt with Bozard Ford for the last 10 years. They have serviced my 2002 Explorer, which I still have, and my 2008 Lincoln MKX, which I just traded in on a 2013 MKX. I have always had a great experien have serviced my 2002 Explorer, which I still have, and my 2008 Lincoln MKX, which I just traded in on a 2013 MKX. I have always had a great experience with the sales staff and the service department. My recent purchase is a case in point. I contacted Bozard from my home in Georgia and began to tell Henry Rowe, Mike Barfield, John Moon, and Jeff King what I was looking for. They responded immediately -- more than once in fact -- and Henry Rowe met me at the appointed time and helped me narrow down the search. He is an exemplary employee of the firm. He was attentive, understanding, informative, and pleasant. I found everyone I encountered to be equally helpful. There is an atmosphere at Bozard I've never encountered elsewhere. Everyone is so congenial and it makes the customer feel very much at home. More

What a great buying experience! We were directed by our new service center owner Jay Zembower to give Bozard Ford & Tom Krell a opportunity to purchase our new 2013 Explorer. We have been buying Ford's for new service center owner Jay Zembower to give Bozard Ford & Tom Krell a opportunity to purchase our new 2013 Explorer. We have been buying Ford's for over 30 years and this buying experience is by far the best. It started with a single phone call to Tom Krell,we explained to him that we wanted a new Explorer and all the options we wanted, including the color. He didn't have the Explorer we were looking for on the lot so he went to work on locating one. Tom had what we were looking for in a couple days. We live two hours away in Orlando so all the communication was done by phone & internet. We arrived a couple day's later to do the paper work and pickup the car. We were greeted with open arms at Bozard Ford when we arrived, they immediately took us to Tom Krell were he was waiting for us with all the paper work ready to sign. We then had a great time with TJ Bernal the finance services manager, he was a big help in the financing. When we finished all the paper work Tom Krell took the time to help us set-up our sync account an get us familiarize with all the options our new Explorer offers. We would like to thank Bozard Ford & Tom Krell for a great buying experience. We highly recommend Tom Krell and Bozard Ford!!! Thanks Ken & Gail Hansen More