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Bozard Ford Lincoln

St. Augustine, FL

5.0
8,945 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 8,945 reviews

September 29, 2012

Good vehicle price and good trade value offered. Was in and out of dealership in 3 hours with all paperwork wrapped up. Also got a great interest rate. Great overall experience! More

by aphilpott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hewit
Sep 29, 2012 -

Bozard Ford Lincoln responded

Thanks for the review! Call on us anytime! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

September 28, 2012

Everyone worked hard to make a new car deal. Well satisfied, fair out the door price, fair trade in value influenced decision. We are very happy with Bozard dealership. We are return customers. Thank More

by jstritaksr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Clark, John Moon, Frank Serverius,Eric Pitts,A.J.Miller, A J Miller, John Moon, Frank Serverius
Sep 29, 2012 -

Bozard Ford Lincoln responded

Very Nice! Thank You! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

September 27, 2012

I have had an enjoyable experience dealing with Bozard ford, If I ever have the opportunity to recommend your dealership to anyone I will definitely send them to Mr. Duran. More

by dejo65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Duran
Sep 29, 2012 -

Bozard Ford Lincoln responded

Thank you! I will be sure to share this with Jim! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

September 27, 2012

The one thing that drives me away from car lots are salesmen who shadow you. Jim made the sale because he let me look at the vehicles while he went about his business until I was down to the 2 vehicles More

by BigDaddyRooster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : A J Miller
Sep 29, 2012 -

Bozard Ford Lincoln responded

Jim is one of our very best! I am pleased that he provided you with a good experience. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

September 25, 2012

My husband and I were in need of another vehicle and were checking the preowned vehicles on multiple sites. After applying for credit online and receiving a notice that I needed to speak with a dealer direc More

by SmithDi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2012 -

Bozard Ford Lincoln responded

Thank you so very much! I am very happy that these fellas did such a great job! I will be sure to share this with them! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

September 25, 2012

Last Saturday night while having dinner with my brother in law and sister we told them that we were searching for a new truck and they immediately told us that we HAD to call Ricky Goodwin at Bozard. I ask More

by swelsh64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A J Miller
Sep 25, 2012 -

Bozard Ford Lincoln responded

Thank you for the great review! Ricky has been with the Bozard family for a ling time and we are very proud of him! I will be sure to pass this along to both Ricky and AJ. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

September 25, 2012

Our experience at Bozard was excellent, and we have already been recommending this dealership to our friends and family. We put off shopping for a car for almost a year because we didn't want to deal More

by preeschls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : A J Miller
Sep 25, 2012 -

Bozard Ford Lincoln responded

Thank you for the kind review! Jim and AJ do a great job for us here at Bozard Ford Lincoln. I will be sure to pass this along. You can count on us to be doing business the same way next time as well. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

September 25, 2012

We always shop at Bozard, this is our second car in a year. With the friendly service. Their sales department is allows a pleasure to buy from at Bozard. From the sale, to the of titling they make the pr More

by rob.laurence.7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : A J Miller
Sep 29, 2012 -

Bozard Ford Lincoln responded

Thank you for the kind words! We are here for you...call on us anytime! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

September 24, 2012

We spent the day last Saturday at Bozard Ford with Tommie Hugee as my husband was purchasing his new F250. Tommie was a pleasure to work with, kind, courteous, and very helpful. I have every intention of d More

by gtktst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommie Hugee
Sep 25, 2012 -

Bozard Ford Lincoln responded

Tommie is a recent addition to the team and we are proud of the job that he is doing. Thanks for sharing this and I will be sure to pass it along! Sincerely, Thom Workman General Sals Manager Bozard Ford Lincoln

September 24, 2012

As in all business their are times when communication can be misunderstood and mistakes can be made. Having said that, many company's just do nothing and loose the customer and their business. Bozard and Tho More

by earl sluder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A J Miller, Frank Serverius
Sep 25, 2012 -

Bozard Ford Lincoln responded

Thank you Mr. Sluder! I have always believed that the true measure is not made when everything goes right but how we react when things do not. My team droped the ball the first time around in our handling of your inquiry. Vehicles come and go, sometimes very quickly. Although we have many safeguards in place to ensure correct communication with our customers, we are not always perfect. It is unfortunate when like in your case, someone shows up and the vehicle of interest has been sold. I do however take full responsibility when we fall short. I want to thank you for your patience and understanding in this matter. I am very happy that even though we had a rough start, you were gracious enough to allow us to make things right. It has been my pleasure to help facilitate this for you. Congrats on your new truck sir, I truely hope you enjoy it! Please do not hesitate to call me personally should you need anything at all. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

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