Bozard Ford Lincoln

I was a customer with CarMax and was currently working with them for another vehicle. I was referred to Tom Krell at Bozard Ford by one of his previous customers, and was glad I made the call. Tom made bu with them for another vehicle. I was referred to Tom Krell at Bozard Ford by one of his previous customers, and was glad I made the call. Tom made buying my truck a totally pleasant and non stressful experience. I will no doubt return to Tom Krell and Bozard for my next purchase. Thanks! Michael Rutkowski More

After an unfortunate accident we were put into a position to replace a vehicle that was totaled out. After several weeks of looking at different venues we stumbled across something matching our criteria. Aft to replace a vehicle that was totaled out. After several weeks of looking at different venues we stumbled across something matching our criteria. After a short conversation with Henry Rowe we were in the vehicle and down the road in a couple of hours. Very pleasure filled buy experience. Enjoying our recent aquirement Thanks More

Joe was really great. He answered all of my questions and if there was something he was not sure about he was very prompt in getting me the information. He was patient while I was making my decision. He fol if there was something he was not sure about he was very prompt in getting me the information. He was patient while I was making my decision. He followed up frequently with me and informed me of new vehicles that might work for me. He was never annoying, pushy or disrespectful. As a customer I really appreciated that. More

From the time I get to the car dealer until I left the place Chase was treating me like a family. Excellent gentleman and very respectful, I recommend him to anyone. Thank you Chase for everything and doi place Chase was treating me like a family. Excellent gentleman and very respectful, I recommend him to anyone. Thank you Chase for everything and doing business With you. I'm enjoying my new ride. Take care Sookhi Thumbtzen More

Looked for a vehicle fitting acquisition requirements for over two months. No other dealer/seller came close to service and follow up received from Tom Krell. Krell introduced me to Bob Hewit who was very over two months. No other dealer/seller came close to service and follow up received from Tom Krell. Krell introduced me to Bob Hewit who was very straight forward and honest. Everyone involved from start to finish "shot straight", under promised and over delivered. I've been in sales for close to 25 years and have never had a better experience with a dealership. Typically, I am not motivated to go 'online' and fill out a survey, but felt compelled due to the way I was treated from start to finish. More

Chase was great from the start .We really enjoyed working with him , there was zero pressure not like other dealerships he made us very comfortable and he made it happened for us . We worked with the working with him , there was zero pressure not like other dealerships he made us very comfortable and he made it happened for us . We worked with the finance guys too and they were also very helpful and we felt like everyone was working with us thank you guys we are super grateful that we got a chance to work with you. More

This is my second F150 purchased from Bozard Ford. I can and will in good conscious refer my friends and family to Luis Crespo and Bob Hewit. The two gentlemen make a great team! Luis Crespo greeted me in and will in good conscious refer my friends and family to Luis Crespo and Bob Hewit. The two gentlemen make a great team! Luis Crespo greeted me in the parking lot. Of course we have all experienced the awful, painful, cumbersome experience of buying a vehicle through a car dealer; Bozard is far from that type. Luis asked how he could he help me and I simply said I had researched a few trucks online and was interested in looking at them. Luis crabbed the keys and off we went. Luis did not try to pursue me to consider something else- just showed me what I was interested in. After the test drive Luis invited me inside. Bob Hewit, Used Vehicle Manager, came in and introduced himself and tells me: We want your business, We will give you top dollar for your trade and We will lower our price to make the deal work. After it was all said and done (a few minutes later) my expectations for what I wanted to pay and get for my trade in were met. My experience this time was just as good as the last one with one exception the Business Manager. Bryan Wilson was extremely patient and courteous. Bryan reduces my interest rate and found me another $800 for my trade in order to get me into a bumper to bumper 100K certified warranty. I couldn’t refuse Over all I am extremely satisfied with Bozard. I will continue to buy all my vehicles from Bozard. Thanks. More

I was impressed by Stephens work ethic and his willingness to go the extra step to make me feel comfortable in purchasing another vehicle from Bozard Ford. He was there early before the dealership willingness to go the extra step to make me feel comfortable in purchasing another vehicle from Bozard Ford. He was there early before the dealership opened but he came out to talk with me anyway. He let me know at each step of the purchase what was happening and how long it might take to complete. More

The Bozard Ford Experience, Once again my The Bozard Ford Experience, Once again my relationship with Bozard Ford and its employees has far exceeded my expectations. I can only assume th The Bozard Ford Experience, Once again my relationship with Bozard Ford and its employees has far exceeded my expectations. I can only assume that this is because of the talented leadership and the inherent dedication to professionalism by all Bozard Ford employees. My visit on September 28th started with the service department. I live in Jacksonville and previously would take my car to other Jax Ford dealers for routine service and/or warranty work. However, I decided to give Bozard Ford's service department a try even though it is 30 minutes away in St. Augustine. I met with service advisor Alex Vecerkovic. Alex listened astutely to my service concerns and made me feel comfortable that my vehicle was at the right place for work. Stephen Purdy has been my primary point of contact at Bozard since Jan. 2010. Stephen is a very personable and pleasant individual. His product knowledge seems to be without limits. If however, he doesn't know the answer to a question he will personally introduce you to the person who can answer your question. I have visited the dealership several times in the last two and half years for research purposes on trucks, suv's, and other vehicles. Stephen is always courteous and takes the time to help me; even though he knows that I am not "buying today". I never felt pressured or feel like I am a "mark" for him to meet his or the companies goals. He genuinely wants to help you with your specific needs. Without a doubt, one of a consumer's primary concerns when purchasing an automobile is the best price. Did I want Bozard Ford to give me a vehicle? Yes, that would have been wonderful. Unfortunately, this is the real world and that did not happen. However, we were able to reach an agreeable price that was fair to both sides. Stephen Purdy was the reason I decided to drive 30 minutes out of my way for service and to again purchase from Bozard Ford. It was Stephen Purdy who also introduced some very pleasureable and fun people like: George Clark, Frank Lipko, Ed Roberts, and Russell Wright. Additionally, I really enjoyed the banter with General Manager Jeff King and Finance Manager A.J. Miller. I would like to think that my business relationship extends beyond money and facts with the individuals at Bozard. Lastly, I was also made aware that Mike Barfield's health has deteriorated. My family's hearts and prays are extended to Mr. Barfield's family. Robert Tantorno More

Yes I would recommend the dealership. The staff was friendly And knowledgable. My new car had a mechanical safety problem when it was sold it to me. the car was fixe and returned to me. The staff worke friendly And knowledgable. My new car had a mechanical safety problem when it was sold it to me. the car was fixe and returned to me. The staff worked with me to get that resolved. When the car was delivered the staff took time to show me all the features and technology and how to use it. More