Back

Bowditch Ford

Newport News, VA

4.6
410 Reviews

11291 Jefferson Ave

Newport News, VA

23601

Directions

By Type

410 Reviews of Bowditch Ford

September 13, 2024

Love their pick-up service! They come get your car, service it, and return it. Really a convenient way to take care of a not always convenient task! More

by rachappell
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nelson, Amanda Price
September 12, 2024

Wait was less than an hour, and my State Inspection went just as anticipated. Great service. More

by JAMESMASON71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
September 12, 2024

I got there a little on the early side but Al took care of my needs right away. Thanks. More

by tomnminter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
September 10, 2024

Great service, dependable, always gets the job done in a timely manner, nice waiting room More

by creekside116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
September 10, 2024

Dealership had car for 10 days without a single call to provide an update on troubleshooting the fault code. I called several times and they said service writer would call back and he never did. I left vo More

by jshep1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom (mechanic) was awesome , Al Cusano, Tristen Brannon
September 09, 2024

There are odd fees that got tacked on to this oil change and recall repair that make no sense and should be explained. I have no idea what “misc charges” are and why that cost me an additional $9.44 especia More

by STDCMONTAMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon, Amanda Price
September 09, 2024

Courteous staff and great service. Good back up for any issues with service or service. No hesitation on corrective measures More

by dmn060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
September 07, 2024

Great service and customer service and identified issue fixed was resolved. Car rides great again. More

by capri1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
September 07, 2024

Excellent experience, reasonable time spent waiting and reasonable price. I’ll be back next year. More

by larry.smail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
September 01, 2024

Clean and thorough shop service. Staff was friendly and waiting are was nice, allowing a view to the shop. More

by Geoffhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
...
8
...