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Bowditch Ford

Newport News, VA

4.6
426 Reviews

11291 Jefferson Ave

Newport News, VA

23601

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426 Reviews of Bowditch Ford

September 29, 2024

I’ve always depended on the dealership for great service and customer care. The facilities are always clean and neat More

by jlayres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano, Tristen Brannon, Walter Holmes, Ken Nelson, Amanda Price
September 27, 2024

Great service from Al Cusano and his team. State inspection, the works, and new tires and alignment. More

by roadster01fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
September 25, 2024

I have been dealing with Bowditch Ford for over 30 years and have never had a problem. The service rep there Al Cusano always very helpful and takes good care of me. Will continue to let them take care of a More

by terrytereska9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
September 25, 2024

This was the first time that I have dealt with Bowditch Ford , but I have found them very helpful and each time I take my Edge in for anything , they are very efficient in a timely manner. More

by NELLIECGILMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
September 25, 2024

Over charged did not offer old parts to show the need to replace brake hubs! My have taken advantage of my wife getting service my start getting service elsewhere More

by fredmitchell133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Cusano
September 24, 2024

I am customer of this dealership more then fifteen years. Always satisfied with services and I just bought new car from them. More

by dalibortorbic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Cozzens, Linda Puglisse
September 24, 2024

Oil change and trip check were accomplished in a timely manner. I felt confident I wouldn't have car issues on our trip. More

by FOURASHERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
September 20, 2024

Service writer was very friendly and efficient! The courtesy Driver was exceptional. The service was very Quick! More

by DIAMONDJACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nelson
September 18, 2024

The only issue was the time the service took. Had an appointment Tuesday morning and the car didn’t get completed for 2 weeks. Didn’t even look at the first week. No loaner available. Good th More

by Nancy Saunders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
September 18, 2024

I've been a customer for many years. Familiarity and knowing the history of my vehicle is important to me. More

by sue.frost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
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