Bowditch Ford
Newport News, VA
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410 Reviews of Bowditch Ford
Love their pick-up service! They come get your car, service it, and return it. Really a convenient way to take care of a not always convenient task! They come get your car, service it, and return it. Really a convenient way to take care of a not always convenient task! More
Dealership had car for 10 days without a single call to provide an update on troubleshooting the fault code. I called several times and they said service writer would call back and he never did. I left vo provide an update on troubleshooting the fault code. I called several times and they said service writer would call back and he never did. I left voice mails and he wouldn't call back. I went twice and spoke to him and he said he'd get and update and call me (again, never did). On day 11 we went and spoke with the service manager and General manager and things started moving. Got truck back on day 15 with a new $1300 catalytic converter. More
There are odd fees that got tacked on to this oil change and recall repair that make no sense and should be explained. I have no idea what “misc charges” are and why that cost me an additional $9.44 especia and recall repair that make no sense and should be explained. I have no idea what “misc charges” are and why that cost me an additional $9.44 especially since I specifi asked if I would incur any other charges beyond my coupon covered oil change of $49.99. The bill ended up being $66.48. I appreciate my service advisor but beyond that, I’m not thrill by my bronco that has had break noise since it was 6 months old or by the charges at Bowditch. It is unlikely that I will buy a Ford again. More