Bowditch Ford

I have a good working relationship with Al. He identifies the problems I bring the vehicle in for as well as recommend preventitive measures to ensure my Ford Explorer continues to run. I own a 1996 Explorer the problems I bring the vehicle in for as well as recommend preventitive measures to ensure my Ford Explorer continues to run. I own a 1996 Explorer and through Bowditch Ford and Al, I contiunue to enjo my Ford today. More

Al goes out of his way to explain what is wrong with the car and why they want to do the work he is recommending. I don't know much about cars, and my husband does, so I always have a bunch of questions so car and why they want to do the work he is recommending. I don't know much about cars, and my husband does, so I always have a bunch of questions so that I can explain it to my husband. Al is always helpful in making sure that I understand the situation. During a recent service visit, one of the mechanics (John) drove the car with me to diagnose a noise that my husband was worried about. I hardly could hear it, but John was able to tell me what I needed to do to fix the problem. More

Vehicle taken at appointed time for state inspection. Other scheduled maintainance was discussed and agreed to be accomplished. The waiting area was pleasent, clean with free decent tasting coffee. The w Other scheduled maintainance was discussed and agreed to be accomplished. The waiting area was pleasent, clean with free decent tasting coffee. The waiting period was reasonable for the work being done. Checkout was fast and simple. More

Since I bought the used car from Bowditch, I have returned for service work, inspections and body work. In each case I was satisfied with the work done. I expect to continue dealing with Bowditch as returned for service work, inspections and body work. In each case I was satisfied with the work done. I expect to continue dealing with Bowditch as long as I own a Ford product. ( I think it is dumb to insist that a review be made longer than it was and had to include 250 characters) More

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We purchased our 2004 Explorer in August, 2004, and it has served us well. However, during the recent weeks, we noticed an unusual noise in the rear end of the vehicle; it was annoying at least. Also, du has served us well. However, during the recent weeks, we noticed an unusual noise in the rear end of the vehicle; it was annoying at least. Also, during some reverse shifting, also an unusual noise occurred. We took the car to Bowditch Ford on a Monday, and Al Cusano believed he knew the sources of the problems. Al got us a rental vehicle nearby. He had it test driven, ordered parts the next day, and the necessary service and repairs were done. He called us on the fourth day telling us the car was ready. We talked with Al, who had been very accommodating and responsive to our concerns. He really listened to us as customers and friends, again providing us the assurance of a successful service job. Overall, I would commend Al, as service advisor, and his staff for their outstanding support and hospitality typical of the Bowditch dealership. More

Great Dealership, great service, We have never had any issues or concerns with they use of the dealership or the service received from the service department. We have 3 vehicles that get all there the ser issues or concerns with they use of the dealership or the service received from the service department. We have 3 vehicles that get all there the serivice completed by the service department. Al Cusano takes good care of us! More

I brought my vehicle in for service (oil, filter,and state inspection). The state inspection was free since I bought my car at Bowditch and continue to have my service there. I also have a card "FORD O state inspection). The state inspection was free since I bought my car at Bowditch and continue to have my service there. I also have a card "FORD Owner Advantage" where I get free oil and filter changes every fifth time. My wife ande I have good relations with the service manager. More

This is my second purchase fr Bowditch Ford and the 3rd time I have worked with Susie Perry - my aunt purchased a car fr her, too. Bowditch Ford & Susie are hassle-free - they do all the work for you. time I have worked with Susie Perry - my aunt purchased a car fr her, too. Bowditch Ford & Susie are hassle-free - they do all the work for you. It is wonderful going to a dealership knowing you can get what you want!! And, the best part, Susie takes care of everything!! She's highly professional, courteous, is very knowledgeable in her field. I wouldn't go anywhere else - I highly recommend Bowditch Ford and Susie Perry!! I've dealt with the Service Dept. since '07 - everything is always repaired the FIRST time - the personnel are friendly, courteous and go out of their way to complete the job. More

After 15 years of purchasing new Ford vehicles, Bowditch Ford is the first dealership to truly LISTEN to our automotive needs! We have found both the sales and service staffs to be exceptionally profession Ford is the first dealership to truly LISTEN to our automotive needs! We have found both the sales and service staffs to be exceptionally professional, personable, and approachable during each visit. Our continued thanks to the entire Bowditch Ford staff! More