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Bowditch Ford

Newport News, VA

4.6
404 Reviews

11291 Jefferson Ave

Newport News, VA

23601

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404 Reviews of Bowditch Ford

November 07, 2010

Price is commensurate to the quality of work. Expect large price for complex repair. Additional problems maybe revealed upon inspection. Repairs will be performed according to Ford standards. Standard m More

by Reventon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
2 to 4 depending on visit
November 05, 2010

The only thing I was not happy with is that my truck was there for two days getting worked on, yet no one noticed the oil change due now chime and performed the oil change. Other than that I love these guy More

by jimbeebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al
October 31, 2010

The dealership is convenient location to work. The employ good people. The jobs that I have had them do have been done right the first time. Even though I have an old truck the parts department always has th More

by wrj107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cusano
October 21, 2010

I have always had very positive experiences with Al in the service department. I would highly recommend the service department to anyone with the experiences I have had. All three service writers are ver More

by pennyeure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al
October 21, 2010

I love Bowditch Ford! All my cars for the last 15 years have come from Bowditch. The sales staff and the service staff both are very friendly and knowledgeable. I never have to wait for any service longe More

by sandersdla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
October 21, 2010

I have been purchasing vehicles from Bowditch Ford for some 20 plus years and have always had a very good experience. The last 10 years I have been working with Susie Perry, Dennis Cousin in sales and Al More

by waltsatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Perry, Al Cusano, Dennis Cousin
October 18, 2010

The sales and service staff were extremely helpful and efficient and took the time we needed to make the wise car buying deal. They were very friendly and understood the programs and packages in place to More

by petvet69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter and Dawn
October 16, 2010

I have been dealer with Bowditch and Al Cusano since 2003 and have always been very pleased with their service. Al has worked with me and has always scheduled my service work that suits my time. Al is very More

by budgolf465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cusano
October 05, 2010

Our 2002 Explorer was in for "Service engine soon" light. Al is our service guy, this the kind of service you just have to trust someone and I trust Al. He is honest and straight forward. We have two Ford More

by jeffgower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al, in the Service Dept.
September 26, 2010

We first went to Bowditch on a Sunday afternoon to look for a new vehicle. We walked around the entire parking lot without anyone approaching us. We decided to walk inside to find some help, and as we we More

by BuddyMaggie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Perry
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