Bowditch Ford

My experience with this dealership has not been pleasant. It started when I bought my truck 5 years ago with a very unpleasant delivery experience through the latest service. After over two months of troub It started when I bought my truck 5 years ago with a very unpleasant delivery experience through the latest service. After over two months of troubleshooting and misdiagnosis, miscommunication , lack of communication, countless calls to management, close to 2 weeks of vehicle in the shop, the issue is finally resolved (I believe), Although, there are missing trim clips and a damaged kick panel. I’ve attempted to address these with the dealership but the service advisor won’t return my call after 2 weeks. I’m not a fan. More

I’ve been a customer since 1986. Al is the best, always takes care of my vehicles Al is the best, always takes care of my vehicles More

Have always received excellent service at the Bowditch Ford Dealership. Al Cusano has been great to work with solving my vehicle problems over the past 23 years. I have confidence knowing the work perform Ford Dealership. Al Cusano has been great to work with solving my vehicle problems over the past 23 years. I have confidence knowing the work performed on my vehicle was completed by highly qualified mechanics and the vehicle was always ready for a long road trip after being serviced. Thank you people of Bowditch Ford. More

The people at Bowditch Ford are polite, courteous, and knowledgeable with what they’re doing , I would differently recommend them for all my car’s service needs. knowledgeable with what they’re doing , I would differently recommend them for all my car’s service needs. More

They have always been accommodating to my schedule and get me in and out in a timely manner. The staff is always friendly get me in and out in a timely manner. The staff is always friendly More

Bowditch has fabulous customer care that I haven’t found else where . Pre owned vehicle selection was great as were the prices. else where . Pre owned vehicle selection was great as were the prices. More

Took car in for warranty. Initially it took 3 months to get get a replacement engine. Then it took several weeks for installation. Car was returned dirty and it had a scuff on Initially it took 3 months to get get a replacement engine. Then it took several weeks for installation. Car was returned dirty and it had a scuff on the rear quarter panel. I had to reforge car 2 days later due to the smell of burning oil and coolant. Engine was defective. They told me the head gasket was installed incorrectly. After waiting 3 weeks for the part. It turned out to be a different part. Once the correct parts was obtained. Car was repaired and returned. I checked all the fluids and the engine oil was over a quart low. I had advise them earlier the oil was low, so they did not check the oil. Car was again returned dirty. More

Hands down the best dealership I have been to for service. They get your vehicle in on time and don’t give you the run around. Great customer service! service. They get your vehicle in on time and don’t give you the run around. Great customer service! More