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Bourne's Auto Center

Daytona Beach, FL

4.8
887 Reviews

1720 Mason Ave

Daytona Beach, FL

32117

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887 Reviews of Bourne's Auto Center

January 22, 2018

Excellent Everyone from sales and the service center has been wonderful! The staff is friendly, very professional, and makes sure you are 100% satisfied. I woul More

by LG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Segadelli, Ben Poisson, Andrei Thacker
Jan 31, 2018 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars! It is always a pleasure assisting you with your sales and service needs. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 18, 2018

Needed a car on a monthly budget! Benjamin was fantastic! He was so helpful and eager to find me something in my budget! I never waited for information. A quick response time! More

by erikabailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Poisson
Jan 20, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center in Daytona Beach for your pre-owned vehicle. We could not agree more that Ben is fantastic. He is a dedicated professional who is committed to a high level of customer service, we are fortunate to have hm on our team. If we can be of any further assistance please do not hesitate to contact us. Thank you for awarding us with 5 stars! Michael Kelley General Manager

January 13, 2018

I was almost going to walk So we've been looking for a used four door Jeep for a while...we were very specific with the color and options we wanted included and I didn't care of More

by Father2aKing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber, and Mike, Ben Poisson
Jan 13, 2018 -

Bourne's Auto Center responded

Thank you for your business and amazingly kind words! It was our pleasure assisting you with your purchase and providing you with all the information to make you comfortable with the purchase. We are thrilled you are loving the Jeep Wrangler, it is a beautiful vehicle. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 10, 2018

Car service I purchased my car from Bourne's over a year ago and have taken my car to them for servicing ever since. The Service Manager Ben is very knowlageable More

by Lynlea R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Poisson
Jan 13, 2018 -

Bourne's Auto Center responded

Thank you for your continued business. We are honored to have earned your sales and service business. We appreciate your amazingly kind words, 5 star rating and high recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 09, 2018

Great sales experience.Great service experience Best car buying experience I've ever had. Andrei was an exceptional salesman. No pressure, no BS. Ben in service made sure I was completely satisfied More

by Vinny D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Poisson, Andrei Thacker
Jan 13, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are thrilled that we were able to earn your business from 75 miles away! It was a pleasure assisting you with your purchase and addressing your concerns. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 08, 2018

Outstanding dealership! I normally dread car shopping because of how pushy most salesmen are, but Matt from Bourne’s Auto Center definitely set the bar high. He made the whol More

by Fallynch216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Segadelli, Mathieu Poirier, Ben Poisson
Jan 13, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center in Daytona Beach for your pre-owned vehicle purchase. The experience you described with our associate Mat is exactly what every customer should expect. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 08, 2018

Excellent customer service From the moment I first reached out to Bourne’s Auto center in Daytona, Matt Poirier began to go above and beyond to make sure I would have a pleasant More

by Jose28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Moore (5 stars) , Mathieu Poirier
Jan 13, 2018 -

Bourne's Auto Center responded

We are incredibly appreciative we were able to earn your business all the way from Tampa. The experience you described is exactly what every customer should expect when shopping for and purchasing a vehicle from our dealership. Mat and Amber appreciate your recognition and would could agree more that they are amazing members of our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 08, 2018

Purchasing vehicle for our son Matt did an excellent job helping us find our son a car. Safety was my number one concern and he was extremely knowledgeable. He was never pushy and w More

by Karrn 12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathieu Poirier
Jan 13, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and award us with 5 stars. We are thrilled your son had an enjoyable purchasing experience and is extremely happy with the vehicle. We cannot wait to assist you and your daughter with her purchase. In the meantime if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 08, 2018

Turning a bad experience to a good experience I had the pleasure of working with Ben who was well informed and detail oriented. After sharing my displeasure with Ben regarding the initial rep, It More

by Duval87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Segadelli, Ben Poisson
Jan 13, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. Ben appreciates your recognition and I can assure you it was his pleasure assisting you with your purchase. The experience you described is exactly what every customer should expect when shopping for or purchasing a vehicle from our dealership. We look forward to seeing you again in the future and in the meantime if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 06, 2018

Wonderful Buying Experience for our VW Beetle Convertible!!! We found Bourne's in Daytona as we searched for a good used car for around town transportation. I had called in advance to see if the two candidate c More

by BeetleLover!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Segadelli, Andrei Thacker
Jan 13, 2018 -

Bourne's Auto Center responded

WOW! What an amazing account of your experience with our amazing team. Andrei and Andrew are dedicated professionals who are committed to a high level of customer service, we are fortunate to have them on our team. We appreciate your business and your amazingly kind words. We look forward to assisting you in the future with your next purchase. In the meantime, any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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