Bourne's Auto Center
Daytona Beach, FL
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887 Reviews of Bourne's Auto Center
Excellent Everyone from sales and the service center has been wonderful! The staff is friendly, very professional, and makes sure you are 100% satisfied. I woul Everyone from sales and the service center has been wonderful! The staff is friendly, very professional, and makes sure you are 100% satisfied. I would recommend them to family and friends. More
Needed a car on a monthly budget! Benjamin was fantastic! He was so helpful and eager to find me something in my budget! I never waited for information. A quick response time! Benjamin was fantastic! He was so helpful and eager to find me something in my budget! I never waited for information. A quick response time! More
I was almost going to walk So we've been looking for a used four door Jeep for a while...we were very specific with the color and options we wanted included and I didn't care of So we've been looking for a used four door Jeep for a while...we were very specific with the color and options we wanted included and I didn't care of we waited another 6 months, we weren't in a rush. I left a deposit on one at Bourne's Auto Center in Daytona, FL...I own about 15 vehicles and half bought off of pictures only and had shipped...I noticed something on the Jeep that made me second guess, and with the refundable deposit I was gone...Amber, then Mike both offered some things they could do on their end that ended up saving the deal...Ben over there is great also...I will leave saying this...Never once had I bought a vehicle online that looked better in person, until this Jeep...so clean...they cleaned it but it didn't even need it...glad I went through with it...now I have to call them and thank them...and humbly apologize...looks so good...we are happy. More
Car service I purchased my car from Bourne's over a year ago and have taken my car to them for servicing ever since. The Service Manager Ben is very knowlageable I purchased my car from Bourne's over a year ago and have taken my car to them for servicing ever since. The Service Manager Ben is very knowlageable and alway personable, I have had nothing but phinominal service every time. They are an honest and helpful company that goes above and beyond. I highly recommend the company for purchasing and servicing your car. More
Great sales experience.Great service experience Best car buying experience I've ever had. Andrei was an exceptional salesman. No pressure, no BS. Ben in service made sure I was completely satisfied Best car buying experience I've ever had. Andrei was an exceptional salesman. No pressure, no BS. Ben in service made sure I was completely satisfied with a small maintenance issue I had. A wonderful company with exceptional employees. I'm glad I traveled 75 miles to purchase the car I wanted at Bournes. You have a new customer for life! Vinny D. More
Outstanding dealership! I normally dread car shopping because of how pushy most salesmen are, but Matt from Bourne’s Auto Center definitely set the bar high. He made the whol I normally dread car shopping because of how pushy most salesmen are, but Matt from Bourne’s Auto Center definitely set the bar high. He made the whole experience refreshing. I visited the dealership multiple times to test drive cars to weigh out my options. Not once did he call me or text me to persuade me into buying one of their cars. Everyone at the dealership was inviting and helpful. I highly recommend this dealership. More
Excellent customer service From the moment I first reached out to Bourne’s Auto center in Daytona, Matt Poirier began to go above and beyond to make sure I would have a pleasant From the moment I first reached out to Bourne’s Auto center in Daytona, Matt Poirier began to go above and beyond to make sure I would have a pleasant shopping experience with them. He let me know some things ahead of time, being that I was traveling from Tampa, Fl over to them on the East coast of Florida. I greatly appreciate the help from Amber Moore as well. She helped us get the loan paperwork completed and faxed over as soon as possible and even reaching out to their main branch in Boston to clear vehicle for pick up. Sometimes the impossible is reachable and both, Matt Poirier and Amber Moore will do everything in their power to make sure, if that is what is needed, then that’s what gets done ! Thank you one more time to you two, I will be back for my next car. 10000% will be recommending to friends and family. See you guys soon! More
Purchasing vehicle for our son Matt did an excellent job helping us find our son a car. Safety was my number one concern and he was extremely knowledgeable. He was never pushy and w Matt did an excellent job helping us find our son a car. Safety was my number one concern and he was extremely knowledgeable. He was never pushy and we liked the no haggle price. My son is extremely happy with the vehicle and we feel confident in the safety of the car. I will absolutely come back again when we purchase a car for my daughter. Thank you for the excellent service! More
Turning a bad experience to a good experience I had the pleasure of working with Ben who was well informed and detail oriented. After sharing my displeasure with Ben regarding the initial rep, It I had the pleasure of working with Ben who was well informed and detail oriented. After sharing my displeasure with Ben regarding the initial rep, It was obvious that Ben was determined to turn my feelings around with his attentiveness and willgness to assist. He was able to answer all of my questions with ease and put me at peace with finding my perfect car. His pressure-free attitude and determination to not just sell me a car made me comfortable and I felt like a valued customer. I will do business with Bourne Automotive again in the future. More
Wonderful Buying Experience for our VW Beetle Convertible!!! We found Bourne's in Daytona as we searched for a good used car for around town transportation. I had called in advance to see if the two candidate c We found Bourne's in Daytona as we searched for a good used car for around town transportation. I had called in advance to see if the two candidate cars were still available-Andrei Thacker answered and said he would make them ready when we came. When we drove up to the dealership-both cars were out front and waiting for us to look at. The VW Beetle Convertible was the first one we looked at-it drove so well and was in such good condition-we didn't need to look further. Andrei was wonderful throughout the deal process. There was no pressure-he made the whole experience comfortable and happy. We enjoyed working with him and would send people his way in the future. Andrew Segadelli in Finance was equally excellent to work with. Sometimes when you go through the purchase experience it seems as painful as getting a mortgage. We had originally planned to go through our own bank-but the financing deal that was put on the table was far beyond our expectations. In addition, Andrew himself was just a joy to work with getting through all of the required paperwork to complete the deal. Two other points need to be made: 1) The car inside and out was in "like new" condition. This takes effort and cost by this dealership to go the extra mile to make a 3+ year used car seem like new. We had been shopping for this car for a while and know this is not the case everywhere 2) Everyone in this dealership seemed to be happy in their work-which made the overall atmosphere in the building a pleasure to be in. A number of folks from the dealership (that we weren't working with so I don't have names) kept checking on us to make sure we were happy and doing well as we waited briefly for certain points in the cur buying process to complete In summary-very happy with the car and the purchase experience-and will return again.!! More