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Bourne's Auto Center

Daytona Beach, FL

4.8
887 Reviews

1720 Mason Ave

Daytona Beach, FL

32117

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887 Reviews of Bourne's Auto Center

July 06, 2018

Amazing!! Best expericence I’ve ever had at a car dealership. Patrick was very informative and was great to deal with. Unlike any car dealership my family has e More

by Ashlo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Miner
June 29, 2018

Awesome!!!!! Loved this dealer. They had the car ready when we came to take a test drive. They were awesome. We were in and out in 1 1/2 hours with the keys. Love More

by Kia girl❤️❤️❤️
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Segadelli, Mathieu Poirier, Chad Richardson
June 25, 2018

Fair, courteous, no pressure. Pleasurable experience that I would’ve never expected from a car dealership . I highly recommend to anyone in the market for a vehicle. No issues t More

by Tzamb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Segadelli, Mathieu Poirier
Jun 27, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and awarding us with 5 stars! The "fair, courteous, no pressure" experience you described is EXACTLY what every customer should expect when shopping for and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 25, 2018

Excelent service Went to Bourne’s with my boss to find her a car and met Charlene and she found her the perfect car then she went out of her way to find me the perfect More

by Mariely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathieu Poirier, Charlene Gordon
Jun 27, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for you and your bosses' vehicles! It was a pleasure assisting you with your purchases. We are sorry you had to move from Puerto Rico but we are happy things are turning around for you and your family. We look forward to assisting you with your next purchase as well. In the meantime if you need anything at all please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 24, 2018

Great experience Patrick was very pleasant to work with. The dealer ship doesn't pressure you into buying and does an amazing job when it comes to customer service. Ov More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathieu Poirier, Ben Poisson, Patrick Miner
Jun 27, 2018 -

Bourne's Auto Center responded

Thank you for your business! We are honored Patrick and the rest of our team were able to earn your 5 star rating. The 5 star experience you described is EXACTLY what every customer should expect when shopping for and/or purchasing a vehicle from our dealership. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 24, 2018

The Best Dealership Experience I have had. It was great dealing with Patrick Miner in sales. Patrick was very professional, he ensured any and all questions were answered right away. He ensured More

by timsav2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathieu Poirier, Ben Poisson, Patrick Miner
Jun 27, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business and high recommendation. We are thrilled you are enjoying your Mercedes and if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 21, 2018

What a joke If you want to be belittled and treated like they're doing you a favor, go see Chad. His customer service is "amazing". NOT!!! The worst experience More

by soundsgood123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Richardson
Jul 11, 2018 -

Bourne's Auto Center responded

This is certainly not how we would want anyone to feel and I sincerely apologize. The whole situation is unfortunate and we wish things would have turned out differently. Best of luck in your search for a pre-owned vehicle. Michael Kelley General Manager

June 19, 2018

a Daytona Beach Breeze I was in the market for a convertible hard top vehicle. I've been looking at Mercedes Benz SL coupes for several months. I found one, in my favorite c More

by jsw1906
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mathieu Poirier, Ben Poisson, Patrick Miner
Jun 27, 2018 -

Bourne's Auto Center responded

LOVE IT! A Daytona Beach Breeze is catchy!! We are honored to have earned your business and high recommendation. The experience you described, especially buying from a distance, is exactly what every customer should expect from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 18, 2018

AWESOME SALES REP PATRICK MINER Patrick is a JOY to work with. He made the process from start to finish as smooth as SILK. Patrick is very personable and friendly as well as being More

by Sparky Spark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Miner
Jun 27, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your amazingly kind words about our Sales Professional Patrick Miner! We could not agree more with your description and we are fortunate to have him on our amazing team. Your business, 5 star rating and future business are greatly appreciated. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 12, 2018

Easy shopping Overall, our experience with Bourne’s was easy. We were able to test drive the cars we were interested in without pressure. The dealer fee was not wha More

by Happyteen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Segadelli
Jun 27, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center in Daytona Beach for your daughter's pre-owned vehicle. We are thrilled she is happy and you found the experience to be easy. Our dealer fees are listed clearly on our website and we have not varied the pricing of these, although we did have a small increase as of June 1, so that may have been the issue. We will always stay late when we can to accommodate, sorry you felt that we wouldn't. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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