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Bourne's Auto Center

Daytona Beach, FL

4.8
887 Reviews

1720 Mason Ave

Daytona Beach, FL

32117

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887 Reviews of Bourne's Auto Center

June 07, 2019

Super friendly, great smooth experience Mathieu was super friendly, great guy. Unlike most dealerships the salesmen were not pressuring at all, very honest ab the car, overall a great experi More

by becklandon2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathieu Poirier, Tunde Aluko
Jul 11, 2019 -

Bourne's Auto Center responded

Thank you for the positive review and the kind words about your experience at Bourne's! Every customer should expect a no-pressure and transparent experience with our entire sales team. It was our pleasure to assist you with the purchase of your new vehicle. Please do not hesitate to reach out if you have any problems or concerns. Thank you, Brendan Rockey Marketing and Social Media Coordinator

June 06, 2019

Easy experience I knew what I wanted and They had it. So it was easy. Great and honest communication. Worked with me as needed. Can’t complain More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Segadelli
Jul 11, 2019 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review of your experience at Bourne's! Every customer of ours should expect their deals to go this smoothly! It was our pleasure to assist you with your purchase, please feel free to reach out if you need anything from us in the future. Thank you, Brendan Rockey Marketing and Social Media Coordinator

June 05, 2019

A Great Deal handled by a Pro We did a good bit of shopping online to narrow down our choices, found a 2017 Kia Sorrento that would just be perfect IF it was really like what we'd More

by DanWP38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathieu Poirier, Tunde Aluko
Jul 11, 2019 -

Bourne's Auto Center responded

Dan, thank you for your kind words and 5-star review of your experience at Bourne's! It is our goal to provide all of our customers with the highest level of customer service, and we are pleased to have earned your business. Matt and Tunde are great members of our team and we are lucky to have them on board. I can assure you that it was their pleasure to assist you in purchasing your 2017 KIA Sorrento! Please do not hesitate to reach out if you have any problems or concerns. Thank you, Brendan Rockey Marketing and Social Media Coordinator

June 04, 2019

Best customer service Great guy, best customer service, Honest man and funny im so happy a bought my jeep there I recommend to Everyone to go there and ask for mathieu poi More

by Karenc1033
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathieu Poirier, Tunde Aluko
Jul 11, 2019 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! Mathieu is a valued sales professional and he goes above and beyond to provide all of his customers with the highest levels of customer service! I can assure you that it was his pleasure to assist you with the purchase of your Jeep. Please do not hesitate to reach out if you have any problems or concerns. Thank you, Brendan Rockey Marketing and Social Media Coordinator

June 04, 2019

Great Experience, even in the pouring rain! I could not have had a better experience. It was during a downpour and Mathieu was super courteous and efficient. Love my new Ram truck! More

by MikefromMelbourne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathieu Poirier
Jul 11, 2019 -

Bourne's Auto Center responded

Mike, thank you for the kind words and your 5-star review! While I am sorry that the weather outside did not cooperate, I am pleased that your experience with Bourne's was great! Mathieu is a great sales professional and it was his pleasure to assist you with the purchase of your Ram truck! Please do not hesitate to reach out if you have any questions or concerns. Thank you, Brendan Rockey Marketing and Social Media Coordinator

June 03, 2019

Customer service of Service Dept is Top Notch Ben in Service helped me with an issue above my expectations with an issue that was my lack of knowledge. I’m so appreciative of the fact that he went More

by Jane D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Poisson
Jul 11, 2019 -

Bourne's Auto Center responded

Jane, thank you for your kind words and 5-star review of your experience with our service department at Bourne's! Our main objective is to provide all of our customers with the highest level of customer service to make sure they have the best experience. Ben is an outstanding member of our service team and I can assure you it was his pleasure to assist you! Please do not hesitate to reach out if you have any problems or concerns. Thank you, Brendan Rockey Marketing and Social Media Coordinator

May 31, 2019

Great Experience ....Thanx Matt!! If your in the market for a car these guys are straight up honest...Go see Matt....Tell him Joe from Brooklyn sent you...You wont be sorry More

by singleagain43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathieu Poirier
Jul 11, 2019 -

Bourne's Auto Center responded

Thank you for your recommendation and 5-star review on your experience at Bourne's! Mathieu is an excellent sales professional and I can assure you that it was his pleasure to assist you with the purchase of your new vehicle! Please feel free to reach out with any problems or concerns. Thank you, Brendan Rockey Marketing and Social Media Coordinator

May 31, 2019

Worst experience The GM guy was unrespecful and having his attitude. Finance guy was unprofessional and rude. Called hundred times for a refund check on the title afte More

by N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Segadelli, Chad Richardson, Tunde Aluko
Jun 14, 2019 -

Bourne's Auto Center responded

I am very sorry to hear this and that you did not have the 5-star experience like the majority of our customers. Thank you for allowing us to address your concerns. It is my understanding that everything has been resolved and you are satisfied at this time. If we can be of any further assistance please do not hesitate to reach out to me directly. Thank you for your business. Michael Kelley General Manager 508-230-2903

May 29, 2019

My Equinox Called dealer about the vehicle I was interested in looking at they said the car was still their come on by and look so we did .We also took it for a More

by buffey248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathieu Poirier, Chad Richardson, Tunde Aluko
Jul 11, 2019 -

Bourne's Auto Center responded

Thank you for your purchase and your 5-star review! We are pleased that we were able to earn your business and provide you with an enjoyable car buying experience! Mathieu appreciates your recognition and I can assure you that it was his pleasure to assist you with the purchase of your Chevrolet Equinox. Please do not hesitate to reach out with any problems or concerns. Thank you, Brendan Rockey Marketing and Social Media Coordinator

May 29, 2019

Convenience Great experience with Matt and Bourne's as a whole. Matt definitely sold me on a 2017 Ford Fusion, with great mileage and great amenities, but not onl More

by jonb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathieu Poirier, Chad Richardson
Jul 11, 2019 -

Bourne's Auto Center responded

Thank you for the kind words and "6" star review of your experience at Bourne's! It is our goal to provide all of our customers with a high level of customer service, which includes delivering cars to customers. Mathieu is a valued sales professional and I can assure you that it was his pleasure to assist you with the purchase of your 2017 Ford Fusion! Please do not hesitate to reach out if you have any problems or concerns. Thank you, Brendan Rockey Marketing and Social Media Coordinator

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