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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,034 Reviews
Call Service Center (262) 254-7372

1,034 Reviews of Boucher Chevrolet of Waukesha - Service Center

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August 29, 2024

Great communication with me throughout the process, excellent work done. I’d definitely come back to this location. More

by Andy.stack41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Patton
Report | Print
Aug 29, 2024 -

Boucher Chevrolet of Waukesha responded

Andy, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Chevrolet of Waukesha! Joe Obernberger Service Manager 262-549-1000

August 29, 2024

Did not ask if I wanted a wash after service because did not know if I had ceramic coating. Should have asked. More

by Irockblues0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McCloud
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Obernberger Service Manager 262-549-1000

August 28, 2024

Work was done efficiently & professionally. Waiting room is comfortable &conducive to getting my work done. More

by HAYSME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

August 22, 2024

James accomplished in 20 minutes what my previous dealership had me on hold for more than 2 months Bob J More

by Bob Jahner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team, Bob! We're glad to hear that James delivered such a great experience and will be sure to let him know. Joe Obernberger Service Manager 262-549-1000

August 21, 2024

Great experience and great people to work with! Plus they were reasonable with the cost! More

by coreyosch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oschmann
Report | Print
Aug 21, 2024 -

Boucher Chevrolet of Waukesha responded

It's great to hear that we were able to help you out, Corey. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Chevrolet of Waukesha! Joe Obernberger Service Manager 262-549-1000

August 20, 2024

I've had my car hit 3 times now, each different cars, and each time I've used your collision repair. While it may take a bit long to complete, the repairs are always top quality and great customer service. T More

by samantha.morgan87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision repair department
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Aug 20, 2024 -

Boucher Chevrolet of Waukesha responded

Samantha, Thanks for sharing your thoughts about your service experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon! Joe Obernberger Service Manager 262-549-1000

August 16, 2024

Top notch customer service. Every visit is hassle free and a great experience. A+ A+ More

by sav88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Boucher Chevrolet of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon! Joe Obernberger Service Manager 262-549-1000

August 15, 2024

Made a stressful time incredibly easy for me. Would recommend them again in the future. More

by Mmhoward25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Obernberger Service Manager 262-549-1000

August 09, 2024

Fast, great service at reasonable price. They kept us informed about the issue as it was in progress More

by TNEITZ06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2024 -

Boucher Chevrolet of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Obernberger Service Manager 262-549-1000

August 04, 2024

Had a 7:00am appointment which was scheduled 3weeks in advance. Took over 1.5 hours and they claimed it was because they were overbooked that day. Very disappointing and a zero on the customer service s More

by mkhintz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hadi Hemmet
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Boucher Chevrolet of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joe Obernberger Service Manager 262-549-1000

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