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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.5
944 Reviews
Call Service Center (262) 254-7372

944 Reviews of Boucher Chevrolet of Waukesha - Service Center

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June 01, 2024

Service agent James. made it a point to call me after I dropped off my vehicle because he was busy at the time. James applogized and made sure I did not have any further More

by Colleenltheisen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Helpful
May 28, 2024

Sam in the service department was great to work with. Sam helped me schedule and reschedule appointments as needed to work with my schedule, and went out of the way to provide the best service possible! More

by spellmanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oschmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for your business and this review. We're happy to hear that Sam was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Obernberger Service Manager 262-549-1000

Helpful
May 25, 2024

Ron was great with service easy to work with and quick with response. Great people More

by footballmann69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Boucher Chevrolet of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ron met your expectations. Thank you for choosing Boucher Chevrolet of Waukesha, we look forward to having you as a valued customer for many years to come! Joe Obernberger Service Manager 262-549-1000

Helpful
May 24, 2024

Very pleasant car dealer guy , Dylan , had a long talk about how to use all the gadgets in the car More

by CYNTH_VLNTN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Allard
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Obernberger Service Manager 262-549-1000

Helpful
May 22, 2024

My oil change and tire rotation were done within an hour. Happy with the service I received More

by pjdobrzynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oschmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

Helpful
May 14, 2024

They were very nice and asked many questions! Thankfully Boucher has great employees! My car is great. More

by demijunecrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo Ann and Jim
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May 14, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Obernberger Service Manager 262-549-1000

Helpful
May 14, 2024

Had a great experience with my new vehicle purchase. Dave Allard, Jim Paolo and Amy Speed were extremely helpful and made the process super easy! More

by Gearhead406350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Speed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Boucher Chevrolet of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jim and Amy met your expectations. Thank you for choosing Boucher Chevrolet of Waukesha, we look forward to having you as a valued customer for many years to come! Joe Obernberger Service Manager 262-549-1000

Helpful
May 14, 2024

Kept the car for 5 plus hours and then told me they could not make repairs More

by pankowskie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
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May 17, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Joe Obernberger Service Manager 262-549-1000

Helpful
May 10, 2024

Very informative and made purchase easy. Purchase was the best experience I have compared to other dealers More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sina Isa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Boucher Chevrolet of Waukesha responded

Brenda, Thank you so much for your excellent review! We are happy that Sina had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Chevrolet of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Obernberger Service Manager 262-549-1000

Helpful
May 08, 2024

Everyone I delt with were kind, considerate and very helpful. Made the trip for the car even more worth it. Kind of gave me a better opinion of my previous one where car salesmen were concerned. Thank More

by alsanchez5
Service Time
Recommend Dealer
Yes
Employees Worked With
Patrick Mcinerney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Boucher Chevrolet of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Chevrolet of Waukesha, we look forward to having you as a valued customer for many years to come! Joe Obernberger Service Manager 262-549-1000

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