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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,034 Reviews

1,034 Reviews of Boucher Chevrolet of Waukesha - Service Center

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October 23, 2024

Great service with tire repair and tire repair road hazard warranty. I also liked texting updates. More

by D.goeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Boucher Chevrolet of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Obernberger Service Manager 262-549-1000

October 22, 2024

Never did the 15 point inspection. Appointment was way longer than I was told. Check engine light came on as I was pulling out and they said the tech probably just forgot to reset it. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Melk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for providing this feedback, Tim, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Obernberger Service Manager 262-549-1000

October 22, 2024

I have had great luck with this location of Chevrolet dealer, as I am from the Racine area and drove past quite a few Chevrolet dealerships to get to this one the people are great at what they do at this More

by J.Jacobs82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

October 17, 2024

Had a very good experience with all of the staff at this dealer. Was not pushy and wanted to make sure we were satisfied with the purchase of a used vehicle. More

by nonsuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Speed
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat McInerery
Oct 17, 2024 -

Boucher Chevrolet of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Chevrolet of Waukesha! Joe Obernberger Service Manager 262-549-1000

October 16, 2024

Great service. Flexible. Nate was fantastic to work with. High dollar amount for work done but that’s everywhere these days, I suppose. More

by WILLIAM.HANSINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Melk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Boucher Chevrolet of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, William, and look forward to your next visit. Joe Obernberger Service Manager 262-549-1000

October 11, 2024

This was my first service appointment for my 2024 Trax. We were greeted quickly in a friendly manner. Service was completed in less time than expected which included a recall. More

by sstevens0803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Boucher Chevrolet of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Obernberger Service Manager 262-549-1000

October 10, 2024

Usually a good experience. Service advisors seem knowledgeable and helpful. Will return for service in the future. More

by NHOJ828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Paolo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Melk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hansen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McCloud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hadi Hemmet
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Oschmann
Oct 10, 2024 -

Boucher Chevrolet of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Obernberger Service Manager 262-549-1000

October 08, 2024

Excellent customer service! They really went over and above to take care of me and my car! More

by Brett Daniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you, Brett, for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Obernberger Service Manager 262-549-1000

October 03, 2024

Thanks for the help but please explain the front breaks and rear brakes are charged separately. More

by troopleader42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Obernberger Service Manager 262-549-1000

October 01, 2024

I have been in now six times for a radio issue, still not resolved and it is worse now. More

by PBRODBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Oschmann
Oct 04, 2024 -

Boucher Chevrolet of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Obernberger Service Manager 262-549-1000

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