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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,050 Reviews
Call Service Center (262) 254-7372

1,050 Reviews of Boucher Chevrolet of Waukesha - Service Center

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March 04, 2025

Easy to work with, good communication. I am completely satisfied with my experience at Boucher Chevrolet. More

by Zachary N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Melk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you, Zachary, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

March 01, 2025

I came in for an air bag recall in the dash, now i have a bad rattling noise in the dash More

by TFALVEY1
Workmanship
Recommend Dealer
No
Employees Worked With
Tyler Zimmerman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Boucher Chevrolet of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Obernberger Service Manager 262-549-1000

February 27, 2025

Very satisfied with the great service I received! They were very pleasant and knowledgeable! Kept me informed on what was happening in process. More

by cindyhubert3132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

cindyhubert3132 responded

Very satisfied overall!!!

Feb 28, 2025 -

Boucher Chevrolet of Waukesha responded

Thanks for sharing about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon! Joe Obernberger Service Manager 262-549-1000

February 27, 2025

Everyone was very helpful. Jim Paolo always goes above and beyond. I am a very satisfied customer More

by DORIHENTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you for your review and kind words for Jim! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

February 26, 2025

Mechanics quickly found the issues with my truck and did all the neeeded repairs the same day. Driving for the last couple of weeks I’m very happy. More

by deerhunter3354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Melk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Obernberger Service Manager 262-549-1000

February 26, 2025

Always professional and kept me informed along the process. I will be using them again. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you for the kind words for our service department, Joe! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Obernberger Service Manager 262-549-1000

February 21, 2025

I received great services and help as well as in Transpertation James was able to communicate to me everything that was needed as far as repair & transpertation More

by Gigilott88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Boucher Chevrolet of Waukesha responded

Thanks for sharing about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon! Joe Obernberger Service Manager 262-549-1000

February 19, 2025

Poor service ,can't fix a new 2024 equinox ev. Blames the customer for their poor service. Going to a different dealership tomorrow More

by gpichler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Paolo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2025 -

Boucher Chevrolet of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Joe Obernberger Service Manager 262-549-1000

February 18, 2025

original estimate was lower than the actually cost. Since they typivally use published hours I was expecting a much closer estimate. More

by JSSUSSEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Zimmerman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Chevrolet of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Obernberger Service Manager 262-549-1000

February 13, 2025

James kept me posted with repairs and his fight with my warranty repair protection company that I purchased through my credit union. It took over a week for approval from the warranty company before repai More

by jpsquest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you for the kind words for James and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Obernberger Service Manager 262-549-1000

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