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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,050 Reviews

1,050 Reviews of Boucher Chevrolet of Waukesha - Service Center

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December 16, 2019

The service advisors were very helpful. They were very patient with me. Nice, friendly guys. They got my USB music to work for me! That alone was worth the trip. The recall work was done More

by Happy camper Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wozny, Tyler Wozny
Dec 16, 2019 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to write this awesome review, Happy Camper Chris!

December 16, 2019

Finally touched the second time I dropped the truck off for service the first time and when I called at 12 I was told it was never worked on. So I came and picked it up set up anothe More

by HOTSQUIG78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember person that’s how thrilled I was
Dec 17, 2019 -

Boucher Chevrolet of Waukesha responded

Thank you for your feedback. We are very sorry it took 2 appointments to get your vehicle fully serviced. We hope that you will give us a chance in the future to make a better impression!

December 16, 2019

Very pleased My new Chevy Blazer had a few imperfections ; Boucher was quick to remedy everything !! I was so happy with their work and the timeline to which the w More

by LSHEARDESIGNS1330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Boucher Chevrolet of Waukesha responded

We appreciate your review and business! Enjoy your new Chevy Blazer!

December 16, 2019

Great friendly service. Very helpful answered all my questions easy to work with. Checked my warranty to make sure all work was covered along with my rental. Thanks Tylor W More

by MONICAME23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Boucher Chevrolet of Waukesha responded

Thanks for the review, Monica!

December 15, 2019

Friendly Service From entry to exit I met friendly and courteous people. Things were explained to me and recommendations made for future service. The waiting area an More

by PENNY_DONNA89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 16, 2019 -

Boucher Chevrolet of Waukesha responded

Thanks for sharing your positive experience with us, Penny!

December 13, 2019

Great Service! Hello all, the Service team at Boucher Chevrolet in Waukesha Wi, is a pleasure to work with. Joseph H. (Service advisor) is very easy to work with. More

by TZAGORSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Maurer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Hills, Darrell Baetje, Alex Mueller
Dec 16, 2019 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing your kind words about our service department and Joseph!

December 13, 2019

$1,100 and the Same Problem Has Occurred Again When I made the appointment to have my Check Engine Light repaired, I was told to expect 2 1/2 hour wait. When I arrived, I was told all the techs ha More

by TOMZIGAN
Recommend Dealer
No
Employees Worked With
Tyler R.
Dec 23, 2019 -

Boucher Chevrolet of Waukesha responded

Tom, thank you for bringing this to our attention. At your earliest convenience, please contact our Service Manager, Matt Warpinski, at 262-549-1000 so we can resolve the situation you are describing as soon as possible.

December 12, 2019

Fast efficient service We were able to get an appt the next day and the car was fixed efficently so I would recommend Boucher Cheverlot in Waukesha. I do have a huge issue More

by teamschwab22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler W
Dec 16, 2019 -

Boucher Chevrolet of Waukesha responded

Thank you for the review. If you would like to discuss your car issue further, please reach out to our Service Manager, Matt Warpinski, at 262-549-1000.

December 12, 2019

Excellent service The service writer Joseph and Matt Warpinski were extremely helpful in servicing our car and in getting back to us when it was finished. I recommend B More

by BREKKE44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph in Service and Matt Warpinski
Dec 16, 2019 -

Boucher Chevrolet of Waukesha responded

It is so nice to hear Joseph and Matt made your servicing helpful!

December 11, 2019

Efficient and thorough Every time we experience the same timely, quality service whether we are in for an oil change and inspection or in those rare times when a repair is n More

by SPARTANA888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes
Dec 11, 2019 -

Boucher Chevrolet of Waukesha responded

So glad you have had continuous success with our Service Department! We're here for you anytime.

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