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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.5
998 Reviews

998 Reviews of Boucher Chevrolet of Waukesha - Service Center

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November 07, 2024

Everyone is very friendly and knowledgeable and is always willing to talk and listen. I am very happy to be part of the Boucher family More

by JGUIDINGER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

November 06, 2024

Amazing people who are willing to help with any problem that you may have. Recommend seeing them for whatever needs you have. More

by josaphine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Buller, Samantha Oschmann
Nov 10, 2024 -

Boucher Chevrolet of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Josaphine, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Chevrolet of Waukesha, we look forward to having you as a valued customer for many years to come! Joe Obernberger Service Manager 262-549-1000

October 25, 2024

I would have liked more communication about parts and status. I found myself calling to check status rather than being kept in the loop. More

by Lynn and Karol Wilkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom at service desk
Oct 27, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Joe Obernberger Service Manager 262-549-1000

October 25, 2024

my vehicle is still broken And the engine light is on yet. I was told that it’s gonna be a process because of the recall makes no sense.. More

by daniellechipley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Oschmann
Oct 30, 2024 -

Boucher Chevrolet of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Danielle, and hopefully, we can get to the bottom of this. Joe Obernberger Service Manager 262-549-1000

October 23, 2024

Great service with tire repair and tire repair road hazard warranty. I also liked texting updates. More

by D.goeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Boucher Chevrolet of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Obernberger Service Manager 262-549-1000

October 22, 2024

Never did the 15 point inspection. Appointment was way longer than I was told. Check engine light came on as I was pulling out and they said the tech probably just forgot to reset it. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Melk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for providing this feedback, Tim, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Obernberger Service Manager 262-549-1000

October 22, 2024

I have had great luck with this location of Chevrolet dealer, as I am from the Racine area and drove past quite a few Chevrolet dealerships to get to this one the people are great at what they do at this More

by J.Jacobs82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

October 17, 2024

Had a very good experience with all of the staff at this dealer. Was not pushy and wanted to make sure we were satisfied with the purchase of a used vehicle. More

by nonsuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Speed
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat McInerery
Oct 17, 2024 -

Boucher Chevrolet of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Chevrolet of Waukesha! Joe Obernberger Service Manager 262-549-1000

October 16, 2024

Great service. Flexible. Nate was fantastic to work with. High dollar amount for work done but that’s everywhere these days, I suppose. More

by WILLIAM.HANSINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Melk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Boucher Chevrolet of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, William, and look forward to your next visit. Joe Obernberger Service Manager 262-549-1000

October 11, 2024

This was my first service appointment for my 2024 Trax. We were greeted quickly in a friendly manner. Service was completed in less time than expected which included a recall. More

by sstevens0803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Boucher Chevrolet of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Obernberger Service Manager 262-549-1000

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