Borton Volvo
Golden Valley, MN
Filter Reviews by Keyword
By Type
Showing 66 reviews
Awesome Experience Felt welcomed and appreciated as soon as I stepped on their lot. I was treated well, above and beyond my high expectations. I would recommend Borton V Felt welcomed and appreciated as soon as I stepped on their lot. I was treated well, above and beyond my high expectations. I would recommend Borton Volvo and Gretchen to anybody that prefers a low pressure salesperson. More
What a great buying experience !! We love Volvos, and we love Borton Volvo, in particular. Gene Kaganovsky was an outstanding sales agent. He made the entire process fun, exciting a We love Volvos, and we love Borton Volvo, in particular. Gene Kaganovsky was an outstanding sales agent. He made the entire process fun, exciting and low pressure. He obviously is passionate and knowledgeable about Volvos, and was able to pass that knowledge and excitement on to us as buyers. No pressure and very patient with us. Gene did a great job of orientation with us when our new car arrived. The Financing and paperwork with Joella McNeill was also first class. Everything was pre-printed, explained and simply ready for our signature. All in all, a great buying experience. And so far we love our new XC90. Thanks to Gene, Joella and the entire Borton Volvo team. PS . . . we also love the Borton Volvo service team for prior services with them. More
Excellent Buying Experience The purchase results were far better than anticipated for the new XC60 Platinum version, for price, sales assistance and efficiency to complete the sa The purchase results were far better than anticipated for the new XC60 Platinum version, for price, sales assistance and efficiency to complete the sale without a single "hassle" moment. Duane Kukral is ethical, helpful and knowledgeable to provide and listen to exactly the goals of the customer. Duane and Borton are highly recommended! More
Terrific experience! I just purchased a Volvo XC90 from Borton Volvo in Golden Valley, MN. Gene Kaganovsky did a wonderful job at each phase of the purchase: 1) sorting th I just purchased a Volvo XC90 from Borton Volvo in Golden Valley, MN. Gene Kaganovsky did a wonderful job at each phase of the purchase: 1) sorting through the various options, 2) explaining the ordering process and associated timing, 3) coordinating the financing portion, 4) keeping me up to date on the delivery of the vehicle, and 5) taking a significant amount of time to demonstrate and help set many of the various electronic functions for the vehicle once it had arrived. Gene was great to work with and very responsive when I had questions along the way. More
Love My Volvo! I recently purchased a 2016 XC60. This was my sixth Volvo purchase from Gene Kaganovsky. I appreciate his attention, expertise and professionalism. T I recently purchased a 2016 XC60. This was my sixth Volvo purchase from Gene Kaganovsky. I appreciate his attention, expertise and professionalism. Thank you, Gene! More
Great experience at this dealer Had a great experience here buying a used 2014 Toyota Highlander limited for my wife after her prior vehicle was totaled. Gene our sales rep was upfro Had a great experience here buying a used 2014 Toyota Highlander limited for my wife after her prior vehicle was totaled. Gene our sales rep was upfront with pricing and fair in the final price we agreed upon. The staff at the dealership was friendly and got me a very competitive rate for financing the vehicle. Definitely recommend this dealer to anyone looking for a new or used car. I visited 5 dealerships looking for this type of SUV and borton was by far my best experience. More
Personable, Professional and Knowledgeable I recently purchased an 2016 Volvo XC90 from Andy Jensen, Borton Volvo. Andy was very personable, interested and engaging from Day One through delive I recently purchased an 2016 Volvo XC90 from Andy Jensen, Borton Volvo. Andy was very personable, interested and engaging from Day One through delivery. Andy was always professional and considerate. Andy was also very knowledgeable of the Volvo products - offering suggestions and perspectives when warranted. The delivery and sales were very smooth and thorough - starting with Andy, ending with Craig and Joella on the closing. I appreciate the time and attention of Adam, the Service Manager and Tyler, one of the techs. Lots of useful information and advance. More
Thank you, Gene Kaganovsky! Great experience working with Gene Kagonovsky at Borton Volvo! He made the car buying process fun, simple and worry-free. Gene guided me through all a Great experience working with Gene Kagonovsky at Borton Volvo! He made the car buying process fun, simple and worry-free. Gene guided me through all aspects of ending my lease, purchasing a used Volvo and learning about it's attributes. When I came to pick-up my car, the process was organized, painless and very fast! What a great experience! I wouldn't consider buying from anyone other than Gene Kaganovsky and his team at Borton!! Thank you from a very happy and satisfied customer! More
The service dept went the "Extra Mile", to get it right! My granddaughters 96 850 ran very poorly when cold (dangerous stalling) but fine when warm. Took it in for diagnosis. It came back with the report s My granddaughters 96 850 ran very poorly when cold (dangerous stalling) but fine when warm. Took it in for diagnosis. It came back with the report saying it needed a coolant temp sensor and while at it; plugs, wires, cap, rotor thermostat. I paid the diagnostic charge, took it to my mechanics shop, did all the recommended repairs and behold, no difference. I returned to Borton's in GV and raised a stink. They graciously took the old gold rusty girl back. They spent many hours trying to identify the source of the problem, assigning some of their top guys to crack the nut. I believe they accepted this challenge and were not going to be stumped They called a few days later and said the believed the problem was a faulty TPS. They offered to order the part at cost and do a free install. I said no, I would pay for labor. I paid for the diagnosis, part at cost and $50 labor. The result, a perfect running old Volvo and a happy high school senior. Thanks, to the parts and service people and everyone else, I give you an A+ and will tell others about your commitment to customer satisfaction! More
got a great vehicle I traded a older jeep and got a 2012 XC60 everything was seamless and up front Would definitely do business there again They were fantastic I traded a older jeep and got a 2012 XC60 everything was seamless and up front Would definitely do business there again They were fantastic More