Borton Volvo

Purchased a Certified Pre-Owned XC60. The experience was great and the salesperson was very helpful. Looking forward to working with them in the future. The experience was great and the salesperson was very helpful. Looking forward to working with them in the future. More

I'm a Volvo nerd, and usually I know way more about Volvos than any salesperson I ever work with. But I finally found someone that was also super knowledgeable and a pleasure to work with. Alina in Volvos than any salesperson I ever work with. But I finally found someone that was also super knowledgeable and a pleasure to work with. Alina in new car sales helped me find the exact car to replace my mom's Volvo that had been destroyed in a tornado. Alina made the process so easy and simple, and she really knows her stuff. She was friendly, personable, and made the delivery experience memorable. The Borton facility was truly impressive, and it the purchase experience was 5 stars. That's largely in part because Alina knew how to treat you like you were her only customer, answering any questions and was wonderful at explaining the new technology features of the car. I drove 5 hours to help my mom pick up her new car, and Alina met me at the door. Within an hour we were on our way home. It couldn't have been easier, and I highly recommend talking with Alina in sales if you are considering purchasing a Volvo. So often the sales experience can be a hassle or awkward working with a stranger, but she avoided all those pitfalls. Thanks Alina for helping my mom find the exact car she wanted! More

My wife and I purchased a used XC60 and the experience was great. Kevin was very knowledgeable about the car and handled questions and concerns with understanding and humor. I appreciate that he went th was great. Kevin was very knowledgeable about the car and handled questions and concerns with understanding and humor. I appreciate that he went the extra mile to ensure we were happy. More

My wife and I live in Michigan and we bought a used 2017 Corvette from Borton Volvo using the internet. With the help of Vad Fridiyand and his sales team the whole process went smoothly! He lived up to ever Corvette from Borton Volvo using the internet. With the help of Vad Fridiyand and his sales team the whole process went smoothly! He lived up to everything he said and we are very happy what our purchase. We highly recommend Borton Volvo! More

This service group goes above and beyond. With number of cars they handle in a day they always take time for me. Have been going to them for 28 years. With number of cars they handle in a day they always take time for me. Have been going to them for 28 years. More

Staff was patient, thorough in answering all my questions, and provided great customer service.Great experience! questions, and provided great customer service.Great experience! More

I love my XC60. I have had nothing but great experiences with the staff at Borton. They are very helpful. Gretchen made purchasing my car a breeze. I look forward t I have had nothing but great experiences with the staff at Borton. They are very helpful. Gretchen made purchasing my car a breeze. I look forward to working with the staff to maintain my Volvo. Thanks for the helpful insight and constant dedication to please your customers. More

I have purchased 3 Volvo cars from Borton. Each time the process was fast and easy, from viewing inventory with excellent pictures and details online to narrow in specific cars, to in person v Each time the process was fast and easy, from viewing inventory with excellent pictures and details online to narrow in specific cars, to in person visit to complete the process. Pricing is very competitive. Service is always friendly and efficient,and a pleasure to visit with all of you. It is clear that the Borton team truly cares and works together to meet the needs of customers. More

What a complete disappointment Borton Volvo has been. This is my third XC60 I have leased from them and my 2022 that I took possession of in August 2021 has been a complete technology disaster. After rep This is my third XC60 I have leased from them and my 2022 that I took possession of in August 2021 has been a complete technology disaster. After repeated visits to their service department and many hours of my personal time, my vehicle still has unresolved technology glitches. I've had a sensor beeping for three days before I was able to get in to have it "reset". My maps have randomly dropped while en route - simply unable to track me. My Volvo app has never worked. It wasn't until December that I was told that the 2022 Google interface system does not work with Android. There have been so many things wrong with this car that the dealership has not been able to resolve. By their own admission, they have "ghosted" me with their communication. Borton is great to work with when your vehicle has no issues but they are useless when there is an issue. More

We purchased a 2021 Volvo from Borton Volvo Cars. We worked with Andrew (Andy) Jensen who is one of the best salespersons we have ever worked with. He truly was AMAZING. He patiently answered every ques worked with Andrew (Andy) Jensen who is one of the best salespersons we have ever worked with. He truly was AMAZING. He patiently answered every question and addressed every concern that we had related to the purchase of this vehicle. If he did not know an answer, he was honest about that, and then found out the answer for us. Part of this transaction took place by phone and email, because we live in a different state. He was always prompt and responsive in answering emails or returning phone calls. He provided us whatever we requested such as photos of the vehicle we hoped to buy. We felt no pressure! We were impressed before making the sale; however, after the sale was made, Andrew made it clear to us that he would "be there" in the event that we had any issues related to the car. We did and he was! It had been years since we purchased a new vehicle, and understanding the technology was overwhelming for us. He met with us not once but twice for several hours each time to help us with the technological aspects of using our car. Additionally, after we drove it home, we noticed a "flaw" in the finish. It bothered us enough to contact Andy who made all of the arrangements to take care of that issue for us and while the work was being done, he arranged for us to use a car at no charge. He also arrange to have our first complimentary service done as well. I am so grateful that we had a knowledgable salesperson who did not pressure us in any way and who made it clear to us that he would be our advocate and "go to" person as we were making our decision to buy, and more importantly, he would be there for us after our purchase was made. I get the feeling that Andy Jensen really loves his job, likes working with his customers and cares about helping them, has a strong work ethic and integrity, and holds himself to a high standard when providing the exceptional car-buying experience. More