Boniface Hiers Kia

Excellent customer service I have had the pleasure of working with Anthony “Tiger” Trainer in the Service Department since I purchased my Kia Sorento in 2013. He has always been I have had the pleasure of working with Anthony “Tiger” Trainer in the Service Department since I purchased my Kia Sorento in 2013. He has always been courteous, prompt and focused on making sure that I am fully satisfied each and every time I visit the dealership. He has handled all of the scheduling of the required maintenance appointments on my vehicle with the highest level of professionalism. I appreciate his attention to detail and the commitment he has to his customers. More

Engine replacement I brought my car in because I kept hearing a “noise”. Tiger was able to locate that noise and found out that my engine had s default and needed to be I brought my car in because I kept hearing a “noise”. Tiger was able to locate that noise and found out that my engine had s default and needed to be replaced. Awesome service and people. Thank you for being helpful and understanding me when I said “I hear a noise”. Sometimes it’s hard to describe that noise but they were able to understand me. More

First service It started with Laura Prodell my service advisor, she could not have been any more helpful. The service was completed quickly. I was very pleased with It started with Laura Prodell my service advisor, she could not have been any more helpful. The service was completed quickly. I was very pleased with the way that everyone i came in contact with was nothing great, I will be back again for service when needed. More

OMG!!!!! I dont know where to start. I guess at the top. I get this letter in the mail saying I have been Pre Approved for a certain amount towards a car. I I dont know where to start. I guess at the top. I get this letter in the mail saying I have been Pre Approved for a certain amount towards a car. I figure there is no way this is gonna happen, but what the heck lemme check out the website and see what they have. Then a very nice chat agent Brie hits me up and asks a few questions very personable, polite and professional. Makes an appointment for the next day for me. I was late she called to check to see that all was ok. Get to the dealership and am greeted by the Mike the manager, very nice guy. Then we get to the salesman. Ron Wilcox. Fantastic guy, Great people skills and a great asset to the company over all. He asked me a few questions, I answered, he went to the finance guy Matt. Came back with a deal and we did it. Then there is Matt. I do not know how he did it but he got me into a new car. Matt was as professional as they come. Both guys worked together and I am pretty sure I wasn't even at the dealership for more than 2 hours. I would recommend to any and all for purchasing a car to go here More

great no problems fast and friendly everyone was friendly always great place never had a problem explained what had to be done and how long it would take. fast and friendly everyone was friendly always great place never had a problem explained what had to be done and how long it would take. More

Amazing as usual! Kia’s employees work SO HARD to take care of each and every customer. I went in for an oil change today and Yves is just the best! He was prompt and w Kia’s employees work SO HARD to take care of each and every customer. I went in for an oil change today and Yves is just the best! He was prompt and worked fast to make sure my vehicle was done in a timely manner. More

Promise one thing and then take it back I have heard of all good things about this dealership and thought this would be awesome I was so wrong. Most the time when I had my car serviced the I have heard of all good things about this dealership and thought this would be awesome I was so wrong. Most the time when I had my car serviced there has been an issue. I have to follow up on the errors they make and they make it seem I mistaking of their work, no return calls or answers to my emails. Promise one thing and denied that promise when it comes time to use the service and this has happened more than once. I am extremely disappointed on the treatment that I just received on my last service is why I am writing this review. It's time to find another dealership that I can have confidence in. I have lost all confidence in this dealership. I wished I could have written a good review, however the lack of courtesy to their customer, myself, was not acceptable. More

Maia is amazing I'll only see her every 3 months Maia is always so sweet and she really does try everything in her power to help me. I drive from Apopka just to come here for the past 3 years. Only b Maia is always so sweet and she really does try everything in her power to help me. I drive from Apopka just to come here for the past 3 years. Only because Maia gets me in and out and always makes sure I get an appointment and also always double checks my car. I love her honesty! Please don't ever let her go she's worth the 3 hour drive. More

45,000 mile service with a smile Yves Fernandez at Boniface Kia in Melbourne is the Service Manager that assisted with my transaction. He was courteous, friendly, knowledgeable, and q Yves Fernandez at Boniface Kia in Melbourne is the Service Manager that assisted with my transaction. He was courteous, friendly, knowledgeable, and quick. I have always had a pleasant experience and would recommend requesting Yves for any of your service needs. More

Great service as always Tiger and the rest of the team provide the best service possible. All are super friendly, attentive, knowledgeable and accommodating. They handle ev Tiger and the rest of the team provide the best service possible. All are super friendly, attentive, knowledgeable and accommodating. They handle everything in a professional and efficient manner. Highly recommend! More